78 comments found.
Hello Team,
i see that the Booked Plugin that you mention you are using in your theme is no longer available in Codecanyon. Will you change it or you are still supporting updates for it?
Thanks!
Hi there, we’ve ported it and we will support it as long as the theme is available on this marketpalce. Thanks VamTam
Awesome news! Thanks!
Hello again, after saving the Footer the styles are breaking. I opened VamTam builder, made a single change in text editor and pressed save. After publishing the styles broke.
Any ideas? Cleared cache both from builder and wp-rocket but nothing changed.
Check here: https://snipboard.io/lqvSph.jpg
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi I want to ask some things about this Theme before purchase it, it How can I do this
Hi there, this is the best place for pre-purchase questions. Regards: VamTam
Hi Can i use the Booknetic booking plugin instead of Events Calendar
Hi there, this plugin is not testted with the theme, Regards: VamTam
^Same issue
Make sure the theme, WP and plugins are up to date. Hi there, thank you for choosing our theme!
Please next time kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, today webstie stoped working?! what is wrong?
Warning: trim() expects parameter 1 to be string, object given in /var/www/fantasianatural.com/public_html/wp-content/themes/pur/vamtam/classes/less-bridge.php on line 40
Warning: preg_match() expects parameter 2 to be string, object given in /var/www/fantasianatural.com/public_html/wp-content/themes/pur/vamtam/classes/less-bridge.php on line 136
Warning: explode() expects parameter 2 to be string, object given in /var/www/fantasianatural.com/public_html/wp-content/themes/pur/vamtam/classes/less-bridge.php on line 158
Warning: Invalid argument supplied for foreach() in /var/www/fantasianatural.com/public_html/wp-content/themes/pur/vamtam/classes/less-bridge.php on line 159 There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Dear Vamtam, I have a question before I buy this theme. Is this theme multilingual? For example, can I create 2 versions, one in English and one in French?
Do you suggest a Managed WordPress Hosting that takes care of security, configuring my WordPress environment and updating themes and plugins from the WordPress marketplace? Or is it better to use WordPress Hosting, where I have everything I need to start developing my website, and requirements as well as to configure and update them by myself?
HI there, you will need WPML plugin to turn this theme into multilingual. Managed Hosting is always better if you can afford it 
. Regards: VamTam
Thank you so much Vamtam for your reply! Regards
Hi, great theme is for elementor?
can i have the setup as your demo with elementor? Thanks
Thank you for your interest in our themes! You can only use Elementor for new pages layouts. The demo content is built with Beaver Builder and can’t be edited with other builders.Regard: VamTam
I have tried a couple times to find out the answer to a question regarding the booking portion of this theme. I don’t understand why it is so hard for support to answer my question other than to say that someone already responded. The answer provided did not even address my issue and then they add a link to the documentation, which I already have
Hi there, if you provide the ticket number I can check what’s going on. Regards: VamTam
Hi, I realize my support is expired but this might be pretty simple. I am wondering if it’s possible to match the colors in the menu so it works across the entire screen and over the search function.
As you can see the colors are not matching all the way across on our site: https://www.indulgencemedspa.net/Is there a way to make it so we can use the gradient colors we have in the menu across the entire bar there?
Thank you and if I need to renew support please let me know.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi! I am interested in purchasing your “Pur” template. I have been looking and I have seen that it is compatible with Elementor and Beaver Builder, but includes the template any without having to pay more. Could the page be edited without knowledge of codes? I keep waiting. Thanks
Thank you for your interest in our themes! The theme is compatible with both Beaver Builder and Elementor however the demo content is built with BB so you can only use Elementor for new pages/layouts. You don[‘t need code to edit the pages. Most of the users are beginners. It is a matter of time though as you have to learn new things. Regards: VamTam
Hi VamTam, I bought this fantastic theme and downloaded it but I can’t see any documentation. Is there any documentation and if so, where can I find it? Thank you in advance for your answer.
Thank you for your kind words. You will find the Help Articles, Videos and set up guide, here – support.vamtam.com Regards: VamTam
Hi please help me optimize theme so i buy install theme with import demo but load many time 30s
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I cant load my web. Support for me
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
I like the theme. However, the VanTam page builder is not user friendly. I am only on the Coming Soon stage. I need to change the default image at the top of this page. However, there is not control to insert a new image for that spot. How do I – where do I change that image?
Hi, thank you for choosing our theme!
I am really sorry about your experience. You can always take advantage of our “No matter what 30 days” refund policy. All you need to do is to fill in the form in this link and we will proceed with the refund asap: http://themeforest.net/refund_requests/newIn case you decide to stick with the theme, please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, I have a question. Is it possible with this theme to create a space for e-learning courses, like a page only accessible with a login for customers who bought a specific product ? Thanks for your return. Regards.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I really like this template. Does it include an appointment book plugin?
Thank you for your interest in our themes! Yes it comes with the Booked plugin – https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968 Regards: VamTam
Hi, is it possible to show different therapists on the booking page so a user can choose a therapist before they begin the booking process?
Thank you for your interest in our themes. Yes this is possible. Regards: VamTam
Thanks for getting back. I have 2 more questions. Is there payment integration with the booking and is it possible to have a search bar for therapies as well.
HI there, there is a payment integration – WooCommerce. Search bar is not possible. Regards: VamTam
Thanks. I’d like to find out more about the booking options. What booking plugin does it use?
Hi, I have a problem with the massage home slider, I don’t have the wave effects, what should I do?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Dear Vamtam, I have a question before i buy this theme. The gift card part doesn’t work on the demo site. Can I use that function or that is an issue what you have to solve? Thank you for your answer.
Thank you for your interest in our themes! It iis e demo mode, that’s why it is not working. Once you set it up it will work for you. Regards: VamTam
Are you sure? Please check your demo site: [product_category category=”giftcard” orderby=”date” order=”asc” columns=”4”]
Check it out now
Now it’s perfect. Thank you for the fast reply!
Hi, I’m thinking in buy this theme, but first of all I need to see a full request an appointment step by step. In demo url, when I write my data into de request an appointment popup it doesn’t work, nothing happens… Where I can finalize a full booking process? Thank you!
Hi there, thank you for reporting this. We will fix it very soon. Regards: VamTam
Your demo website is down
Thank you for letting us know. As far as I can see the server is running normally so most probably it’s been a temporarily glitch. Regards: VamTam
