This theme is gorgeous but not user-friendly and poorly documented.

When I purchase a theme, is with the idea of cutting my design time in half, well that aspiration went out the window with this theme. I haven't been able to change something as simple as button colors even after attempting to contact support about 3 days ago.

The global settings for the theme lack settings for the colors throughout the site and whoever the mastermind behind this project, felt that mutilating elementor would be an amazing idea.. so there is no way to edit some of the text OR colors manually, one section at a time either. If it wasn't for the fact that my client already saw the design, I would've been raising hell to get a refund for this thing. I'm not sure what they had in mind... but in my opinion, is just not working

Code quality of the theme is pretty basic and not so well documented.
I tried to import blogs from the previous site and there is no settings to change the layout of blogs from the settings. With every blog post, you have to update the layout manually from edit post page which is pretty strange and I never saw this kind of poor standards in any other theme.

Most of the sections are not editable properly. That is why I rate it 3 out 5 stars.

Great theme works great and has an excellent support team. I recommend it to everyone.

Hello,

This theme is wonderful, and support particularly Zubair, is good too, they are very helpful. However as a project manager, I will recommend whatever bugs fixes applied to clients theme should to be populated for all code in the next version, to avoid the same issue being repeated, support promised to take this into account and do it when I raised this point.
Thanks Zubair

Great customer support. Keep it guys!

Great work

This one of the best charity theme in theme forest specially I liked the design and customer support

This item is really well-designed and very eye-catching with full of various features. The team is very helpful and continously support with any issue faced! I do really recommend it!
Many thanks

Thank you for this beautiful theme u brought to us...I really appreciate and my client is satisfied too.
thank you for the support guys, am humbled!
Thumbs up

le theme est vraiment magnifique. trop facile pour pouvoir l'utiliser

I really like Pure Hearts support they resolve my some issue in free of cost, I would recommended you to purchase this theme without any hesitation.

I love the customer support system.

It was so wow.

Thank you for being there for me