Serzh

Serzh supports this item

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166 comments found.

Good Day,

Would you be able to tell me how to setup a landing page with this theme as you’ve done in the live preview with a choice of light and dark?

I wanted to give visitors a choice when they arrive to go directly to my images or another area that is for viewing documents.

Thanks!

Hello, orionspants!
Pure theme does not have template for such landing page. This page was created especially for our demo site.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

OK, could you suggest a way I might use this theme (or another plugin) to create a landing page that has 2 large slides; 1 links to my photos and 2 links to my C/v etc? Also not showing the menu…

Thanks

Hello, orionspants!
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

hellow, i am getting hard time in uploading the demo content plese i need help as soon as possible

Hello, jugo95!
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com), because we need to know more details. It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

Hello Serzh,

I woke up this morning and got a phone call from one of my clients letting me know that my website has NO IMAGES. All my images disappeared from my website and the only thing that is up is my background and forms page. All the hundreds of images are gone!!! I purchased the Pure Photo – Multi-Purpose Photography Theme from you. It says General Settings Error [111] connecting to the Redis Proxy: Connection refused Post Types Order must be configured. Please go to Settings Page make the configuration and save.

Can you please help me this is a disaster. My website had nothing but photos in it since I have a model management company this is how I make my money and it took over a month to build this website with all my content. Thank you please email me back at myrnafbatoon@gmail.com

Thank you, Myrna

Hi Serzh, I have a question regarding mobile devices before I purchase this template. Can you tell me if it supports Android? Thanks

Another report has been submitted to Australian Cybercrime Online Reporting Network

Hello, bombel100

I just checked, all files are present. Perhaps you have done something wrong? Send email to me now via the form on my profile and I will send the personal archive.

Thank you for your extremely adequate response! This will help protect me from such customers in the future) Deliberate false defamation is punishable by law, on the advise not to do this.

Thanks a lot!

You admitted yourself in your answer to my refund request that you were experiencing technical problems!! What technical problems man??? If you carefully read everything I wrote earlier you would have noticed that I gave you my e-mail a few days ago: kontakt(at)sommer-foto.pl

Hello. Firstly, great theme. Loving it! Please could you help me with the following: 1. In the portfolio Vimeo video’s aren’t working at all. There’s no video player at all. I’m selecting Vimeo and copying the video URL, but nothing happens. Youtube is working fine. 2. Can I get a custom URL to a portfolio page with only one category filtered? Say i’ve got a portfolio with all my work, divided into 4 categories, but from the homepage I want a link to this portfolio, but with only one category selected and visible. Is this possible? 3. Can I get rid of the big title box in the bottom of a video? When I watch it on a mobile phone, landscape mode, it completely blocks the video.

Thanks, hoping to hear from you.

Hello, jortkamphuis!
We received your ticket in support system. It will be processed ASAP. Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com) with all your questions related with template in future. It is the best place for support.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

Hello,

I’m having a problem with Google map. I added the address correctly in Customize settings and also added Google API key using API KEY for Google Maps plugin but I still get the message: “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” This is the url to that page:http://oneenterprisecenter.com/contact-us/ Thank you in advance for help.

Hello, MichaelDev1!
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com). It is the best place for support. We’ll help to solve this issue. Sorry for any inconvenience!

Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

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