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Having issues with the menu not displaying the page titles. How do i get assistance?
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Yes – I had emailed through there as well (in the Email jegtheme box). Still have not heard back. Please advise.
Please be patient for a while, our support team will check your email shortly.
hello, i would like to know if your template is woocommerce friendly and if it will be easy to integrate it? Is it also WPML friendly ? thank you in advance for your response
Thanks for your interest in the Purina template kit.
About WooCommerce, unfortunately, we don’t have any template for it but you can use this template with WooCommerce and make your own shop template.
About the WPML, yes you can use that plugin.
Let me know if you have further questions and hope you can join us soon.
How do you use the Single Post template for all blog posts?
For now, you need to import the single post template whenever you create a new post.
Hi, I have the same issue as @Marcozelf, I am missing lots of items on the homepage. Service icons, gallery below it, menu items under service menu, testimonial, etc. Yes, I followed your link, no help. Any suggestions are welcome!
Please post your questions with the account that purchased this item.
I purchased on Envato Elements. I can email you a screenshot of my subscription.
Unfortunately, we don’t provide an official support service for Elements users. You need to purchase this item from Themeforest to get an official support service.
I’ll pass on purchasing, theme obviously doesn’t work correctly. I would be embarrassed having a theme that didn’t work and refuse to help even when obtained properly.
Our template kit is working well, I have already tried to check on my local environment. You may not install them properly on your website. You can check our online documentation on this page https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Unable to use files when I upload it, I receive critical error message on my website.
Can you send me an example of the critical error message that you got?
Hi thanks for responding, I did not realize I had to have my Pro license activated when I upload the files. My apologies.
So all works fine now on your side? Just want to make sure.
When I upload the template it seems that it is not loaded properly.
What to do?
Please check our online documentation on this page https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Please make sure you already follow all the instructions.
What is the best wordpress theme to use with this template?
You can use Hello Elementor theme. You can find it here https://wordpress.org/themes/hello-elementor/
Thank you @jegtheme – I am now using the Hello Elementor theme and still unable to view my updates live at my .com site; it shows me updates have been made and saved but they are not showing publicly so will continue to research what I am doing wrong; is there a support team that can help with this if I continue to have issues? Not sure if I would go to Envato or Wordpress. LOVE the template kit, it is beautiful !!
Can you provide me example of the problem that you refer to?
I had someone help me load them properly – thanks
optisch ein tolle Template Kit – aber die Geschwindigkeitsperformance wenn es “Leer” ist, ist 35!! Schlechter geht fast nicht mehr – schade – aber zu langsam :/
Can you please send your question in English?
visually a great template kit – but the speed performance when it is “empty” is 35 !! It is impossible to get worser – its bitty – but too slow: /
Page speed depend on many factors, such us your theme, plugin, server setup, website content, external source and etc.
For page speed optimisation you can check this article for example https://www.wpbeginner.com/wp-tutorials/how-to-optimize-core-web-vitals-for-wordpress-ultimate-guide/
YES – there are many reason – but when you take the Template Kit and throw away all pictures – and the EMTY Template Kit is slow – NOWBODY can speed the Template Kit anymore!! So – I want my money back form the PURINA Template Kit – because I can’t use it.
Thank you webstrot
Really nice design!
Thank you Bug-IRL
Congratulations! Nice Work, GLWS
Super work Congratulations! Good Luck with Sale
Thank you rewebsotech
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
Price is in US dollars and excludes tax
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