168 comments found.
Purity WordPress theme will be back in few hours. We are truly sorry for the inconvenience. any updates for this theme? Thank you
Hi, do you still give support on Purity HTML template? i opened a ticket and haven’t got a response yet. Thank you
Hi there!
I’ve just responded to your ticket. 
Kind Regards,
Filip
Thank You Filip! I still have issues if you check my ticket please
Replied.
Hello, may I buy this template and convert it to codeigniter then sell it on codecanyon? We can discuss about royalty if needed.
Hello. I try to install the theme in wordpress, but I need style.css. Can you help me? Thank you
Hello there,
I’m sorry but you have purchased a HTML template. The WordPress theme can be found here:
https://themeforest.net/item/purity-responsive-clean-minimal-bold-wp-theme/639774Kind Regards,
FIlip
tried to submit a support ticket but it does not accept the license key that Envato sent me for this theme template!!
Hello there,
Oh dear, I’m definitely reporting all those issues to ThemeForest because they’re responsible of hosting the theme files and licenses. Meanwhile, I’ve responded to your other message.
Regards,
Filip
On trying to upload the theme to wordpress (hosted AWS), it does not install and gives this error message-
Installing Theme from uploaded file: themeforest-408822-purity-responsive-clean-minimal-bold-template.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
pls help!!
Hello there,
This is a very common issue and means that you’re trying to install the entire theme package (along with the theme docs and other files) instead of the installable, smaller purity.zip file that’s inside.
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-errorFor further questions, please use our Support Center.
Regards,
Filip
could not find purity.zip file inside the main zipped file. and download has only one option – to download entire zip
can u give me a link to download purity.zip theme installable file?
Well, that is so strange? I wonder what it’s inside the main zipped file, then? Does it contain anything at all? ThemeForest would NOT allow the main theme package to be missing the theme zip file… Please send me a private e-mail with that main zipped file. I’ll check it out and if the theme zip is indeed not there, I’ll send it it you.
Regards,
Filip
Hi there, I need a new link style for link appearing in texts (just a simple underline) however also need a small arrow-image after the link (to show link opens in new window). currently all images are block style – arrow-images go on next line. Can i create a new class that makes a link style for text links that also allows inserting an image after it – without breaking the line? Can you provide an example? Thanks so much.
Hello there,
Would you mind sharing your site’s url with specific elements examples with more details so I can get a better idea of what exactly you are trying to achieve?
Kind Regards,
Filip
does the contact page include a google map?
Hello there,
Yes, it does. It’s show on the theme’s live preview (contact page).
Regards,
Filip
Hi I still don’t see the map on the live demo… Also can you a a nivo slider to individual portfolio entries? I’d like the photos to scroll in the same Bo’s ( ie: not pop out? Like on the one column or 1 column 2? Thanks
I’ve been using the Purity theme very successfully at my site for a number of years. I thought I’d update the site to the new responsive version, but after placing a test page on my server, I’m finding that the responsive elements simply does not work. If I load this page into my iPhone Safari, there’s no change… it simply displays the same page as the desktop version.
Also, I’m finding that if I squash up the page using a desktop browser, the layout changes to 1-column as it should, but a lot of other elements are not working. - Text captions in flexslider don’t work. - The text boxes over the ‘Recent work’ images don’t appear, and worse of all - the main menu at the top of the page disappears, and does not show as a drop-down.
Any ideas why there are so many problems? And why the page won’t change for iPhone display anyway?
Hello there,
How about the theme’s live preview? Does it look right on your mobile device? If so then your site has not been fully updated.
Regards,
Filip
Not sure what you mean by ‘Live Preview’? I’ve uploaded a full set of Purity to my server, without any content changes, in order to view it on my iPhone, but there’s no change to the layout when viewed on phone.
Hi, really like this template but notice its a couple years old. Is it responsive or not? It appears to be but looking at the comments I’m not sure. Any plans to update this template any more with newer scripts or anything? Its really nice clean and simple… =)
PS – There are some php errors on the live preview. http://awesomescreenshot.com/07c5012719
Hi there,
I’m truly sorry but this template is not responsive. The WordPress version is.
Regards,
Filip
Oh that’s too bad. The title says “Purity: Responsive, Clean, Minimal & Bold Template” so I wasn’t sure if the HTML version was or not. Thanks for the response.
I’ve been happily using Purity for a couple of years now on my site. I notice its now responsive.
If I download the files again, will I get the new code for the responsive version? What exactly do i need to install / change?
Thanks for the great design! Nick
Hi there,
But of course, the upgrade is available for all Purity customers.
You can find a little update tutorial here:
http://veented.com/support/how-to-update-from-version-1-to-2-0/Regards,
Filip
Thanks Filip, but I’m using the HTML version on another CMS, not the wordpress version. What do I need to do to update to the responsive version if I’m only using the HTML and CSS?
Hi there,
I’m so sorry, I didn’t notice that you posted it via the HTML version comments section! And I’m so sorry but the responsive update is available only for the WordPress version. It would take a lot of code changes to upgrade the HTML version. If you want, I can send you a new responsive.css file from the WP version but I cannot guarantee it’s going to work perfectly fine as there were some html code itself changes aswell.
Regards,
Filip
If you could send me the responsive.css and outline the basic changes, I can try and figure out the rest. Thanks!
Sure thing, just drop me a private message to veented@Gmail.com
Regards,
Filip
I purchased this version of the ‘Purity’ template. My website will be hosted by godaddy on wordpress.org (not.com). Is the version of purity that I purchased compatible with wordpress.org? someone told me the HTML version I bought is wrong.
Hello there,
I’m sorry but you have purchased the HTML version. You will need to buy the WordPress version:
http://themeforest.net/item/purity-responsive-clean-minimal-bold-wp-theme/639774You can ask for a refund for the HTML version at Envato Support Center.
Regards,
Filip
Is there a way or can you help with code to add Facebook feed onto the site?
Hello there,
I’m sorry but the theme itself does not provide a Facebook feed. However, there is plenty of plugins available for WordPress, like:
https://wordpress.org/plugins/custom-facebook-feed/Best Regards,
Filip
super nice!;
Thank you so much sir!
Hi there,
I’m having issues uploading jquery-ui-personalized-1.5.2.packed.js to a server, it is being identified as a virus? I imagine this is a false positive but is there any way around this?
Cheers,
Justin
Hello Justin,
It is of course a false notification since ThemeForest would never allow any bad or infected files on their servers. Anyway, the file has been updated long time ago, just redownload the latest theme files.
Regards,
Filip
Hi there,
I am based in Sweden and just purchased your Purity HTML. I’m a beginner working with this but usually I manage to work things out!
Just realizing now that the three additional Swedish letters “å Å, ä Ä, ö Ö” are not included in the main font for the template.
Do you have any advice how to be able to include these letters, please?
with thanks, Natalie
Hello Natalie,
Thank you for the purchase.
As for your quesiton, just download a bit more extended version of the League Gothic font and paste it into the /css/font/ folder:
http://www.cufonfonts.com/pl/font/270/league-gothic
All the best,
Filip
Hi Filip,
Thanks for the quick response!
OK I’ve downloaded and pasted the extended version into the css/font folder. But the special characters still don’t come up when I’m working on the page.
Is there anything else I need to do?
Natalie
Hello Natalie,
Can you please visit that link again and use the “Test Drive” tool to see if your characters are supported?
Regards,
Filip
Hi Filip,
Yes the Swedish characters are supported in the test drive tool.
Although for ease of editing I have now purchased your WP version of Purity instead!
Please can you tell me how to go about installing the extended font version for the WP theme? Or please direct me to instructions if you have already explained this before!
Many thanks, Natalie
Hello Natalie,
Thank you for purchasing the WP version!
And sure: just upload those files into the /purity/css/font/ folder.
Regards,
Filip
Thanks Filip,
I’ve now uploaded the extended font in the purity/css/font folder.
I still don’t get the special characters when viewing the page. Is there anything more I need to do?
This is the first time I’m working in Wordpress, so any help to make this font work is greatly appreciated!
/Natalie
Hello Natalie,
My apologize, it seems that they do not offer the extended version of the theme on that size. I’ve prepared a special .zip file for you:
http://veented.com/themes/downloads/font.zip
Regards,
Filip
Yes that’s it, all good now!
Thank you very much
/Natalie
You are welcome Natalie!
Regards,
Filip
How can I view the mobile version of this template to see how the responsive portion works? Should the website look the same on an iPhone as it does on a desktop, just smaller? Or should it look like a mobile site?
Hello there,
First of all – thank you for the interest!
The ThemeForest’s frame blocks the previewed theme’s responsiveness. Please visit a direct link:
http://veented.com/themes/purity/All the best,
Filip
Please forgive my ignorance, but when I go to that link, it takes me to a WP theme. Does the HTML theme respond the same way as the WP theme?
I ask this because I did a website and an SEO marketer said that it is responsive and looks bad on mobile devices. When I look at the site on multiple devices it looks fine, and the Purity site appears to do the same thing my other website does.
Can you take a look at my other website and tell me if I am missing something? I want to get the Purity theme for this same website because the owners want to brighten up the site.
http://www.benpearson.comThank you
Marketer said it was NOT responsive. Sorry about the typo.
Oh, thank you so much for pointing this out. I forgot to update the HTML version while migrating into a new server recently. I’ve just updated the files, here is the link:
http://veented.com/templates/purity/Once again, thanks for a reminder.
Regards,
Filip
When I am looking at my site from an iPhone, I am not seeing anything that appears to be using the mobile-nav settings. I have seen other websites that use mobile-nav and there is a box they click and it contains there menu. What am I missing here?
Hi again,
Are we talking about your website or the demo one? Did you check the demo one on your iPhone?
Regards,
Filip
My Site. I see how it works on your demo. I haven’t changed any of the code in the template other than the links they point to. Where should I look for the error?
Are you sure that you’ve got all of your files updated? Do you include the responsive.css file in your template files?
Regards,
Filip
Do I redownload from themeforest?
when I go to the link above on my phone, it does not show the mobile nav. If I go to veented.com/themes/purity, it works, but that is the WP theme.
I fixed it by adding: <meta name=”viewport” content=”width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0, user-scalable=no” />
Hi again,
Yes, you need to redownload the template files from ThemeForest.
Regards,
Filip
I just purchased this html template and I am having trouble with the contact form. When I hit send, it keeps popping up as “An unexpected error occured. Please try again later.”
What could I be doing wrong?
Hi there,
Thank you for the purchase!
Can you please share your website URL?
Regards,
Filip
www.40volume.com
Hi again,
It’s really odd. Can you please send me your FTP login information through my Profile Page so I can debug it for you?
Regards,
Filip
Hello – My name is Max and I purcased the HTML version of Purity today and am having an issue with the slider on index.html.
This is the default code which works
- p1.jpg is in the same folder as 5w.jpg - p1.jpg is 900×380 just like 5w.jpg - p1.jpg is 300dpi where 5w.jpg is 96dpi
If I were to replace 5w.jpg in the working code with foo.jpg and foo.jpg didi not exist, it produces the same effect that I’m having with p1.jpg. Do I have to modify the code somewhere else other than index.html or is it the resolution?
Thanks so much
Hi again,
Is there any chance I could see your site online?
Regards,
Filip
I have not posted the site on-line yet – this is just my fist shot at editing the site on my local computer as this is not the wordpress version
Then it’s going to be truly hard for me to help you if I cannot see the site live. You may just drop me zipped files on my e-mail prafgon@gmail.com and I’ll take a closer look at it.
Regards,
Filip
Issue resolved – I re-sized and re-cropped a new image from the origional with a lower dpi and it worked.
Veeted yesterday I e-mailed you a photo of myself that I was unable to get to work in the slider. I was wondering if you could test this image and see if you can get it to work. Thanks so much
Hi again,
I’ve just tested it on my side and the image displays perfectly fine in my slider. Are you sure you have a proper URL?
Regards,
Filip
Hello – I have determined that the issue with the photo’s has someting to do with dropbox corruption. I am still researching
All right, let me know how it goes.
Regards,
Filip
Can the Menu at the top, Home|About|etc, be more than 6 items?
Hi there,
But of course. There is no limit for that except available space.
Regards,
Filip
