Discussion on Purity: Responsive, Clean, Minimal & Bold WP Theme

Veented

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2760 comments found.

Hi there I need information for the last upgrading of Purity. I have WP 4.4.2, end the contact page, and the map is not work :( Thanks for your answer DEBBIE RADA

Hello there,

I’ve replied your forums message asking for more details! Thank you so much for your patience in this matter. :)

Regards,
Filip

Hi, Your theme is great and I am excited to buy and use this, but before installing this theme, I have a question.

can I make a grid layout like http://hamyarwp.com/tutorials ?

Awaiting your reply.

thanks again

Hello there,

Thank you so much for your kind words!

Well, what you are showing is a completely different theme. All available Purity layouts/pages can be seen in the theme’s preview. If it’s about the portfolio grid then multiple options are available. :)

Kind Regards,
Filip

swini

swini Purchased

hello ventend, great theme. i even bought it twice. but since your last update gallery type slider doesn’t work on portfolio page. any idea? greets sabine

I’ve replied it Sabine! :)

swini

swini Purchased

thank you very much :)

You are welcome. :)

Hi,

Is this theme compatible with Wordpress 4.5.2?

Thanks, Matteo

Hell Matteo,

Yes it is! I’ve just updated the description. :)

Regards,
Filip

niclasg

niclasg Purchased

I like to center the Logo with the navigation in line line? How can I do this?

Hello there,

Please send us a private message to support@veented.com and I’ll be glad to send you a little modification to achieve the effect you describe. :)

Kind Regards,
Filip

skehoe

skehoe Purchased

Hi there,

I purchased this theme but I can’t get the slider to work? The first image of the slider appears on the homepage but the other sliders and the dots at the bottom of the slider do not appear, even though i’ve asked them to through the theme options.

Can you assist please?

Hello there,

That’s truly strange. First of all, did you try disabling all of your plugins and see if it helps! If you did and the issue remains, please send us your WP login details on support@veented.com and I’ll be glad to debug it for you. :)

Kind Regards,
Filip

Hi, the favicon only appears on the homepage. Any idea on how to make it appear for every page?

Hello there,

Since WordPress 4.3, you can use your own favicon within the Customizer: read more. :)

Regards,
Filip

Nvm found it

Well, this is a hard one. Let’s use my private email as a final solution (let’s hope your mailbox doesn’t block it now): prafgon@gmail.com Can you send your login details there? Thank you. :)

Did you get my email? Sent it Monday.

Hello there,

I’ve just sent my response again, can you please confirm you got it?

Regards,
Filip

Fix4Pix

Fix4Pix Purchased

Hello, I’m running Purity version 3.1.1 is this the latest version?

Hello there,

The latest version is 3.2.1, please redownload the theme files from ThemeForest. :)

Kind Regards,
Filip

BPino

BPino Purchased

Hello, im trying to submit you a ticket but the sistem says to me that its not valid. I write you here Good Morning

I need some help with this issues. First, i dont know what i have to put on the google map location, the direction, the coordinates? And then, can i submit other fonts to the theme? How can i do this?

Thanks for your time?

Hello there,

That’s strange, what exact information do you get? And are you trying to register on this site?

1. There is a little description next to the “Map Location” field in the Theme Options / Contact tab and says “A location to be shown on the map, i.e. Mountlake, Seattle, USA”. So all you need to type is the name of the location: street address, city, country.

2. There is a way to add a custom font. However, is it a customly hosted font or a Google Font?

Regards,
Filip

BPino

BPino Purchased

Hello again I’ve tried to register on the veented web and it gives me the same error: Sorry, that purchase code doesn’t seem to be valid. Dont know why. In addition, yes the font is a google font. And i’ve tried to insert the street adres, city and country and it gives me the same error.

Please send me your WP and FTP login details privately to prafgon@gmail.com including the font name and I’ll be glad to help. :)

cke11y

cke11y Purchased

Hi, I have de-activated all my plugins but has not fixed it – my contact page map just stopped working, it shows for a split second then I get this message in the map box “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

Please help – thanks

Hello there,

Well, in this case please drop me your WP login details privately to prafgon@gmail.com and I’ll be glad to debug it for you. :)

Regards,
Filip

cke11y

cke11y Purchased

Hi thanks :) I have just emailed you

I’ve replied your email. :)

Hi! I’m running Version 3.2.1

I’m having issues switching to the Dark Theme. I choose Dark in the options but it doesn’t change. It stays on the Light version.

I am able to make other Settings changes successfully in the Theme Options area but the Dark Theme does not work.

Also, the mobile menu is missing the “Select Page” text as well.

Here’s the site: http://grantefree.com

Any help would be greatly appreciated…thank you!

Have a great day! =)

I’ve replied your e-mail! :)

Thank you! It’s perfect now! Have a great day! =)

Thank you, have a great day too! :)

Fix4Pix

Fix4Pix Purchased

I just installed the newer version 3.2.1 by deactivating the older version renaming it and then downloading the files only version through wordpress. I’m now missing sidebars and footer and the slider isn’t right. I see other people are having issues as well. Is there any solution? I just reinstalled the old version for now. Thank you

Fix4Pix

Fix4Pix Purchased

Hi Filip I sent you an email at your gmail account on the 23 of August with login details. Can you please let me know if you have been able to take a look at this for us. Thank you

Hello there,

I’ve replied your e-mail, can you check?

Regards,
Filip

Fix4Pix

Fix4Pix Purchased

I have sent the reply thank you Filip

Hi, I still haven’t gotten a response to the email I sent you a couple of weeks ago.

Hello there,

Oh, you should have immediately send a message again if you do not get a reply from me within 24 hours! I’ve replied your email, I apologize for the delay! The code I sent you back then, 2 weeks ago, works perfectly fine. I couldn’t see it anywhere on your website. :)

Regards,
Filip

Hi, I had it on but it wasn’t working properly so maybe I did something wrong and wanted extra clarification. In terms of the portfolio page, I’ve made titles for the portfolio categories but when I go onto the portfolio page, it doesn’t have the titles above the albums, it’s just dots. Any way to fix this? Thanks in advance.

Hello there,

That’s because you had the “Portfolio 1” template selected. I just changed it to “2” for you. That template shows post titles. :)

Regards,
Filip

Hello,

My purchase code is not working, Could you please help me?

Hello there,

This is strange. Anyway, it is not required to open a private ticket on our support center. Can you please just leave the “purchase code” blank and submit the ticket again? If it still doesn’t work then you can send me your message directly to prafgon@gmail.com :)

Kind Regards,
Filip

Elana

Elana Purchased

Hello! I see “Last Update 23 October 15” , but “Software Version WordPress 4.6” – is it true?

Hello there,

Absolutely, there are no issues regarding the newest WordPress version and Purity as many changes in the new WP version are usually connected with the latest features and code that was not used back when the theme was released. We’re however planning to release a small update soon including the latest version of plugins and probably include a new, premium one. :)

Kind Regards,
Filip

The revolution slider version used is not compatible with php 7.0. Can you please update the revslider in the theme?

Hello there,

I’m so sorry for the trouble and I apologize for the delay. Would you mind sending a private message to prafgon@gmail.com or opening a new ticket on our Support Center? I’ll be glad to send you the latest version of the Revolution Slider plugin. :)

Kind Regards,
Filip

Just emailed you. Thanks!

I replied it right after I got it! :)

Hi Filip — I noticed you’re planning to do a small update soon. Do you know how soon?

Hi there,

I’ve replied it! :)

Kind Regards,
Filip

Got it! Thanks Filip!

You are welcome! :)

Hi I’m also having trouble getting the dark theme to work.

Hello there,

Please open a new ticket on our Support Center including your WP login details and I’ll be glad to debug it for you. :)

Regards,
Filip

Hi Filip, I’ve noticed that my site isn’t taking the Title I’ve given it.

in the header.php I see this line: <title><?php wp_title('|', true, 'right'); ?></title> but when I look at the source code of my homepage it just says: <title></title>

Hello there,

Would you mind opening a private ticket on our Support Center including your WP login details so we can debug it for you? :)

Kind Regards,
Filip

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