53 comments found.
hello. I’m worried that this theme seems to have all the features and design I want, but based on reviews and inquiries, it doesn’t seem to be working properly. Is there any way to download it as a test and see if it works and installs well before ordering?
I appreciate your message! The item is functioning as intended and meets the provided description. Some comments and reviews may stem from a lack of understanding in relevant areas, while others may be personalized requests.
Please note that it is not possible to test the source code directly, but you can explore the live demo for further evaluation.
All the best.
Hello – I can’t access Puva documentation, it sends me to 404. And all the demos I want to see, as well. Does the link work? https://docs.envytheme.com/docs/puva-theme-documentation/
Apologies for the inconvenience! Please check now it’s loading well.
Best Regards
Yes, I can access the documentation now, thank you. 
However, I still can’t access any of the demos (example: https://puva.envytheme.com/home-four)
How to add tiktok in social profiles?
Thanks for the message! The TikTok icon isn’t available with the theme but we will try to cover this in our upcoming updates.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
I also want my refund pls
Apologize! We have a dedicated support team to assist our esteemed buyers with any issue with the theme. Submit a support ticket by visiting https://support.envytheme.com/ so we can best help!
We’re not sure what your experience is, as we haven’t received any issues or questions from you via support tickets.
We appreciate reading Envato’s policies from the below link- https://themeforest.net/page/customer_refund_policy#resolving-disputesGreetings
how to enable a pay per listing fee?
Apologies! Please consider sharing some details.
Best
I want a refund please, this is my ticket : 5UQGVDM0
Apologize! We appreciate reading the Envato’s policies from the below link-
https://themeforest.net/page/customer_refund_policy#resolving-disputesNo response to refund ticket.
Thanks! Please consider sharing your ticket number.
Best
How to set Recent Post using “Puva recent post with image” widget without using “Post meta type”?
Thanks for the message! Please submit a support ticket by following this link – https://support.envytheme.com.
Best Regards
Hi!, When I try to import the demo content, it shows an error before completing the import process. The error message is “The execution failed. Please check error.log.”. I checked the server configuration it is okay as per your documentation i.e https://docs.envytheme.com/docs/puva-theme-documentation/installation/demo-installation/
My client purchased this theme from you. And I am developing website for them. Please help. Thanks in advance, Av00
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
I need a way for manage an affiliate network, here wha I need. Can you reply in every single points if is possible to do with your theme?
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1) Create a list of products in my network
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2) For every product I can add: images, video and landings that my affiliates can use
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3) Every affiliate has own referral URL to use on own traffic
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4) Me (Admin) can track sells of all my affiliates (values and quantiies with report per products and per affiliate)
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5) I’ve a list of affiliates that can access to my site
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6) Products can have a linked supplier and I can track products sold by suppliers
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7) For every product I’ve a: sell price (for all customers), price payed to affiliate user (publisher), cost of this product (payed to advertiser)
—
Thanks!
Thanks for the message! Please consider have a look into the item description also, check the live demo to get the item feature details.
Feel free to ask if you have any questions.
Regards
Sorry but I asked 7 questions…. and do you reply me to check demo?? I’ve seen demo, many times…. and I’ve not found replies to my questions. I think that a pre-sales service it should answer my specific questions So please can you reply point by point to my questions? Thanks!!!
Thanks! Please find the answers below-
1) Create a list of products in my network
—Ans. Yes
2) For every product I can add: images, video and landings that my affiliates can use
—Ans. Yes
3) Every affiliate has own referral URL to use on own traffic
—Ans. Please share bit details but maybe it’s possible by plugins
4) Me (Admin) can track sells of all my affiliates (values and quantiies with report per products and per affiliate)
—Ans. Not available at this moment but we will try to add this in our upcoming updates.
5) I’ve a list of affiliates that can access to my site
—Ans. Not available at this moment but we will try to add this in our upcoming updates.
6) Products can have a linked supplier and I can track products sold by suppliers
—Ans. Not available at this moment but we will try to add this in our upcoming updates.
7) For every product I’ve a: sell price (for all customers), price payed to affiliate user (publisher), cost of this product (payed to advertiser)
——Ans. Not available at this moment but we will try to add this in our upcoming updates.
Thanks!
Just bought this item 3 days ago and install went good using WPEngine until I got to the importing of demo data which really is the important part of any theme. Demo data does not import using WPEngine. I tried to reach out via EnvyTheme support system 3 days ago with no response. I feel that if you are going to advertise support being 1 business day you should do so. I am very disappointed about not getting any response and am now out $65.
Apologies! We aren’t getting any ticket from you please double check.
Regards
For post purchase support, please submit a support ticket. Here is the support site link: https://support.envytheme.com/.
Also, based on your query, we would like let you know that the demo data works in all hosting environment where it meets the theme installation and setup requirements. Please ensure your hosting fulfills the requirements. Details can be found on the theme documentation.
Regards
I worked with the WPEngine host and they mirrored the requirements and I still get this error message: “Demo Content Install works only in Staging.” I have submitted twice at https://support.envytheme.com/ and I recommend someone check to see if that is working.
I am submitting another request at the support website.
Beautiful theme, I wish it included WooCommerce plugins. Do you have any recommendations for a plugin that will allow full shop functionality?
Thanks for the message! Yes, it’s included WooCommerce also with a full functional shop.
Regards
Hello there, I wanted to get your help regarding update of ACF Pro. Do I need to buy the license key in order to execute the import of demo data? I have recently purchased this theme and again I need to pay for this? Please help…
No, don’t need to buy a license for demo import.
Regards
Thanks for your message! Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello, i see in the user page something about “points system” User Balance:223 Points Comments:25 Likes:387 Submitted:10
Is included with the theme a kind of user reward system? Do you have any documentation about it? I need to know before to purchase, thanks!
Thanks for the message! Please check item doc for details.
Here is the doc link https://docs.envytheme.com/docs/puva-theme-documentation/getting-started/
Could you please share bit details about the reward system?
Regards
hello i have a problem with my Purchase Code i have try to open a tiket but they tell me i need to pay again i dont want to pay i dont have money now i need to unlock my purchase key to work i my site i have put it in unther site and i close the site now i install the theme agane he tell me the Purchase Code not work
user name ghadir1999 Item Purchase Code: aeadf9a9-8a0f-45bd-8830-fcb25910f8ee
i put this theme in doamin reviewing-now.com
and tofsh.com
please help me for this thanks for your time
Thanks for the message! Please remove your purchase key from here as it’s confidential and send us via email to hello@envytheme.com with your details query.
Also, clarify in which domain you want to keep the purchase key registered.
Regards
There’s no license in the download zip folder. I have used it to a domain before, but I moved the domain to medium publication. So I am not using this to any sites I own. How can I use this theme if I don’t have license? Please respond asap.
Actually I’m looking for the documentation now. The zip file doesn’t have the documentation in it.
Thanks for the message! Please check here – Puva – Theme Documentation – https://docs.envytheme.com/docs/puva-theme-documentation/
Feel free to submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi there,
Pre-sales question: Does the theme have a user page where the user can see all his reviews? What is the base for the review system? Is it the native WooCommerce product reviews system?
Thanks
Thanks for the message! Please check below-
1. Yes. Users can see his post status. Please check the doc link https://docs.envytheme.com/docs/puva-theme-documentation/guest-user-features/2. No plugin is used for Review system. It’s done by custom coding.
3. No, it’s a Blog post review system
Regards
Can’t submit a ticket. no reaction when clicking “Submit Now” button
Apologies! Please double check it might help you to resolve this as it’s working fine also, customers submitting tickets randomly.
Regards
Still doesn’t work, and I have 4 days left to get support .Please sgare support email.
Apologies! Please submit your query by visiting this link it might help you to resolve this.
Here is the link https://support.envytheme.com/ticket/40bf8f81-1766-4198-8b6c-f25772a511ef
Regards
After deactivating the theme and reactivating, the entire home page is broken and all widgets are missing.
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
How stick sidebar ?
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
