by Remxy 1 month ago
7 Reviews
Nice template with lots of options and great customer support.
This was easily a 5 star theme since I purchased it in 2020, but after the WordPress 6.2 upgrade it completely crashed. I thought I had been hacked, but it was the failure to update the theme.
Worse, when I followed the instructions in their documentation to update the theme, my site ended up opening to a blank screen.
I will happily change my review back to 5 stars when the author updates his documentation and I am able to get my site working. Until then I am SOL and out several thousands of dollars in lost revenue.
Don't buy it! No wonder other people wanted a refund. I regret buying it. Hope I get a refund.
Author response
Apologize! We have a dedicated support team for assisting respected buyers with any issues with the theme. Please submit a support ticket by visiting https://support.envytheme.com/ so we can help best! We aren't sure what you have experienced, as we haven't received any issues or queries from you through a support ticket.
Regards
Great theme and very responsive customer support. I highly recommend it.
Author response
Awesome! Thanks for the excellent rating and feedback!
Best regards,
EnvyTheme team
Excellent page, very beautiful and easy to edit.!!!!
Author response
Awesome! Thanks for the excellent rating and feedback!
Best regards,
EnvyTheme team
