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710 comments found.

Hi,

we used your weeding theme on worpress, and the countdown plugin doesn’t work on smartphone and tablet device.

You can see the result on cametneush.fr

Could you please help us ? we had taken a look on google but we hadn’t found anything

Regards, Yann

Hi.

Thank you, once the problem resolved, i’ll reply you again…

Hi.

Can you send me your wpsite username and password too?

Done too

Hi,

In Safari (mobile and desktop), the site has some errors (countdown on desktop, menu on mobile).

Is this related to the bug mentioned above?

Hi.

To fix the issue, we need your wpsite url and credential. please send at https://ticket.themewarrior.com

noticed after buying that the configuration course a 403 error in webfont.js on your template qaween. also on your demo site. how can this be fixed?

Hi.

This theme is not using, webfont.js, can you let me know your site url?

I don’t know if I’m missing something but installed the theme and it appears to be the wrong one? tagliarina-weldon.com . Take a look

nvm, getting an error when importing the demo.

I’ve been making decent headway. I’m getting this warning and I’m having difficulty clearing it.

Warning: Class __PHP_Incomplete_Class has no unserializer in /home/content/a2pnexwpnas03_data02/60/3862560/html/wp-content/object-cache.php on line 848

Hi.

Thank you for contacting us…

I think the warning is caused by cache plugin, but to make sure we need your wpsite url and login credential.

You can send through https://ticket.themewarrior.com...

Once the issue resolved, we’ll reply you again in office hours.

Well, it seems to be gone on both the desktop and mobile. I have one other little issue I haven’t been able to trouble shoot on my own that I’ll shoot over in that ticket. Thanks for the assistance

Hi.

If you want to hide the warning, error, notice message… you can add this code, into /wp-config.php file (login to server is required).

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

see: https://codex.wordpress.org/Debugging_in_WordPress

Hi, using safari the countdown timer does not work. I see others have had the same issue. Could you please help me fix it on our website.

Hello.

Sure, we need your wpsite url and credential, please send it via https://ticket.themewarrior.com

Hi, I have problem: Revolution Slider cannot get an activation. Error: “Fatal error: Uncaught Error: [] operator not supported for strings in /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/revslider.php(162): RevSliderAdmin->__construct(’/customers/b/b/...’) #4 /customers/b/b/f/nadinelukas.de/httpd.www/wp-admin/includes/plugin.php(1882): include(’/customers/b/b/...’) #5 /customers/b/b/f/nadinelukas.de/httpd.www/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {mai in /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71”

Any ideas?

best regards

Michael

Hi.

Can you provide your site url, and credential, please send it here: https://ticket.themewarrior.com

2CS

2CS Purchased

Hi tompradana,

Thanks for creating such an awesome theme! I’ve installed and in process of setting the site up, but think I must have missed something in the installation step because I can’t seem to find Visual Composer anywhere on my page. I looked in the Import Data folder to see if maybe I needed to import it separately, but it’s not there, so assuming it was included in the main install, but just not showing up. Can you help me find Visual Composer?

Thanks!

2CS

2CS Purchased

Actually, I just installed the qaween-vc.zip and I still don’t see Visual Composer when I go to set up my pages. Am I doing something wrong? Thanks!

2CS

2CS Purchased

Hi tompradana, please disregard. I was able to fix it. Thanks!

tompradana

tompradana Author Team

Hello,

Glad to hear, if you have any questions you can open a ticket here: https://ticket.themewarrior.com

mgkoeln

mgkoeln Purchased

Hi, I bought yur theme but is is not possible to use it because i cannot activate revolution slider. Error Code: Fatal error: Uncaught Error: [] operator not supported for strings in /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/revslider.php(162): RevSliderAdmin->__construct(’/customers/b/b/...’) #4 /customers/b/b/f/nadinelukas.de/httpd.www/wp-admin/includes/plugin.php(1882): include(’/customers/b/b/...’) #5 /customers/b/b/f/nadinelukas.de/httpd.www/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {mai in /customers/b/b/f/nadinelukas.de/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71

can you help me please so that i can start with the website?

thanks & best regards

Michael

tompradana

tompradana Author Team

Hello.

To make sure what happen, we need your site url and credential, please open a ticket here: https://ticket.themewarrior.com

mrduch

mrduch Purchased

HI, i have a little problem with the groomsmen and bridesmaid field, i have only 2 person and in the tablet / smartphone version they came centered , in the browser (pc ) version their came on centered to the left how can i center it? where can I remove the all tab, for two they are all :D Thanks a lot, sorry for my bad english. Duccio

tompradana

tompradana Author Team

Hello.

  • Copy the following code:
.home-bridesmaid-groomsmen ul.grids { text-align: center; }
  • Go to Admin > Appearance > Editor > custom.css, paste the code. > Save
  • Clear your all browser cache…
mrduch

mrduch Purchased

Hello, I do it but nothing change, the photo are always on the left

Hello,

Can yuo delete <pre> and </pre> on your custom.css, and replace the code with

.home-bridesmaid-groomsmen ul.grids { text-align: center !important; }

And clear the browser cache

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