Discussion on Qaween - Wedding WordPress Theme

Discussion on Qaween - Wedding WordPress Theme

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Guys, I have bought your wedding theme and I can’t install it.

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.


Sorry for the late reply. You upload the wrong file.

Unzip the package file first then upload the theme zip file.

I don’t have editor inside gallery (I can only change or add cover image i cant edit other images)

Loving the theme so far! Just having an issue getting the guestbook to appear on the home-page. I have a guestbook page made with the template, and the page linked in the theme setting, though no comments appear.


Can you send us your website url and your WordPress admin login credential using the form in https://themeforest.net/user/themewarriors so we can check your site?

Hey there, just wondering how to customize or remove the social media icons from the about section for the couple. Can’t seem to find it any where.

Could you pasfe the URL here ? I wil check it for you.


I have just installed Qaween theme and it looks really nice.

However when editing a gallery, there is no option to insert an image. I can only add a cover image. Could you please let me know how to do it ?

Thank you.

Exactly. ^^

All good, thank you very much for your prompt response !

You’re welcome.
If you are satisfied with our support team, please consider giving us 5 stars rating here:

Hi there,

Great theme, thanks! Please help me to change the colour of the “up” arrow (return to top) which appears at the bottom-right of each page? The button is currently red and I would prefer it to be turquoise (#44efc1)

If (however) it is not possible to change the colour of this button, then please let me know how to remove the button entirely



You can use this CSS Code,
a#scroll-top { color: blue !important; background-color: green !important; }

Paste those codes in Appearance > Customize > Additional CSS.
Hope this helps,
Cheers ^^


The “WPBakery Page Builder” Plugin requires an update but it looks like the license is tied to the theme, and according to their website this is linked to a license you would potentially hold. Is this something you can assist with?

Thanks, Jamie

Could you send me your email address ? I will send you the update via your email.

Yes! It is jamie(at)andreson(dot)net. Thank you!

I already sent a email to you.

very good support.

Thank you. If you satisfied with our support service, please consider to give us 5 star rating for the theme.

Why are my form field boxes so small? http://jessandbill.com/

OK, I sent the credentials via the email section on the link that you sent.

You can check your website now.

If you satisfied with our support service, please consider to give us 5 star rating.
Thank you,

Untuk produk ini bisa pake WP terupdate ga?

Untuk WP versi 5.6 kami belum melakukan tes mendalam.

So everything went well this time ?

The issue is gone when I tried once again to import the demo-data.xml and I thinks its good now.

Thanks for your help and service


You are most welcome.

If you like our theme, please consider giving it a 5-star rating from https://themeforest.net/downloads. It would really help us a lot.

Enjoy your day and stay safe.

Hi Im pretty new at this, could you guide me to a tutorial – how to make my newly downloaded theme Qaween look exactly like the demo?

I feel like I have tried the usual with simple tutorial from youtube, but I cant get it to look the same..

Any help to find here?

Sincerely Sander

I did open a ticket, and that was the reply. So i upgraded everything, but the issue looks to be the memory. There is a huge spike around were we try to install. If the same mistake happens again, i will ask them again to look at any server errors.

You said you just downloaded the demo.xml file and then the error occurred?

Okay, let me try once again.

I already imported the demo-data.xml also imported the Revolution Slider template. You can check in Revolution Slider menu and in Pages.

Hello- can you update the theme to include a patched plugin addressing the critical security problem in WPBakery Visual Composer (js_composer)? https://www.wordfence.com/blog/2020/10/vulnerability-exposes-over-4-million-sites-using-wpbakery/

You need to purchase the plugin to get the latest version or you can renew your ThemeForest support feature then we will send you the latest WPBakery Visual Composer (included with our theme).

Tapi apakah audio nya terbaca di website nya ?

muncul, cuma ga autoplay, terus Homepage nya tiba2 gabisa diedit di WP Builder nih

Itu biasanya bentrok sama plugin lainnya, coba matikan plugin lain selain yang sama tema.
Kalau mau mudah, bisa pakai Homepage bawaan tema, namanya “Homepage” itu autoplay jalan normal saya tes, nah sisa nya bisa di edit pakai WP Builder

How to make the timer font bigger ( the years/months/days/etc)?

Do you want to change the font size of the word “month”, “year” etc ?


This is the CSS code
#timer .number-container .text { font-size: 19px !important; }

Once im accessing by mobile, the sub-menu does not appear…can you support how to appear?

Could you sent me your website link ?

Hi there,

I have expected that when I uplaod your theme, it will be already full with all items as per website and I will easily only have to change the content. But – it seems I will have to built everything from 0, am i right? thank you for help,

Michal Cicala – bought it 16th may 2020

You can follow the documentation file to install our theme, its include with how to import the demo content.

I have 2 more issues : 1- once accessing via mobile i cant see menu, meaning once i click in the “3 lines”, menu dont open…

2- every time i enter the website it takes like 8second to load, is there something causing this delay?

Thats normal if your website has a lot of contents.

any answer for it? my users complains of the slowness – once i change theme all works fine…

Did you install any plugins ? You can check our demo theme, thats our theme’s speed.

In WEDDING EVENTS i would like to have only 2 and place them aligned..how to do it?

Other question is, how to change the other they appear?

Add 2 wedding events then give me the page url, I will try to place them aligned using css code.

ok, ill take a look and let you know if i still need this support – thanks

Hi, im having the issues : Revolution Slider Error: Slider with alias homeslider not found.

You need to import the revolution slider content first.
./Import Data/Revolution Slider


Good afternoon,

I’m trying to setup an EVENT on the Theme, following the documentation provided, and cannot find the “Event Information” panel, please see screenshot here: https://drive.google.com/open?id=1MYEC6vE3qCYLmBMDJ76k-dt1G2eLRaEK

Can you please assist?

Thanks, Jamie

1) Install WP Rollback
2) Rollback the ACF Plugin to version 4.x.x
3) Then try to import demo content again.

I’ve tried these steps and unfortunately still cannot see the details for EVENT, or the others using those fields. Can you advise on further steps to take?

Could you sent us the credentials information of your website through this sidebar form here:


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