Discussion on QOS - Fashion WooCommerce WordPress Theme

Discussion on QOS - Fashion WooCommerce WordPress Theme

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116 comments found.

Farviz

Farviz Purchased

Please fix the issue showing at my admin dashboad.

Notification Message: our theme (QOS) contains outdated copies of some WooCommerce template files.

Dear mate, We are pleased to announce that the latest version of our topic is now available for update. You can download it tomorrow. Thank you for your patience and support. Thanks.

Chakerz

Chakerz Purchased

Hi, how i can update the theme to the last version? thx

Hi, thanks for choosing our theme. You can follow this guide to update your theme: https://byduoc.gitbook.io/update-template/. Thanks,

minhta

minhta Purchased

Hello. I have QOS theme version 1.2.4 and my license has expired. Is version 1.2.4 the latest or are there newer versions in case I don’t need to renew my licenses. Thank you.

Hi, yes, the newest version is 1.2.4. Thanks,

War10k

War10k Purchased

hello, where can I set the display of my shop to show two columns of articles and not one?

Hi there,

Thanks for choosing our theme. For your request, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you to have 2 product columns in the mobile shop page. 

Thanks,

War10k

War10k Purchased

unfortunately I cannot send the ticket because it tells me that support has expired. it is really a simple thing that I did not find in the guide. can you kindly tell me where to find this setting? thank you

There is no setting for your request. It requires to add additional CSS codes to have it. Please open a ticket and our dev will help you. Thanks,

What is the lasted version of QOS available?

Hi there,

Thanks for contacting us. Our latest QOS version: 1.2.3

Thanks.

Farviz

Farviz Purchased

Hi I have an issue on my site, please respond to my ticket. #3008299

Farviz

Farviz Purchased

Hi There,

I need to change the filtering option (Default Sorting) to artist rather than pricing.

Please assist with this, where I can find the opt to change it. Thanks in advance.

Hi, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support assistance here. Please create a support ticket at https://wpopal.ticksy.com/ and Our Team will gladly help and guide you in details. Thanks,

Farviz

Farviz Purchased

Thanks.

Hello. Where is registration form in this theme?

Hi there,

Thanks for contacting us. You can check it here: https://demo2.wpopal.com/qos/my-account/

Thanks,

Is there an updated theme for me to download? Seems there are script issues with what I’ve downloaded…. The server admins, host support and our developers have been going through this for two days now and it all points back to the core plugin….

Was there an update? The QOS Core Plugin is giving fatal PHP errors and giving a dead screen. I built the entire site and thought it was my host… then I deleted everything and rebuilt the site again and am having the same issue… my host provider and I went through the error messages and it seems to be an issue with PHP scripts within your Core plugin….

I submitted a ticket but I can’t wait 48 hours because I have to flip this site… what should I do

Please Solve My Error

my error is I am creating new account on my website

click on Create an Account​ but redirect on wp-admin page why

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you. 

Thanks,

Hello, I want to send you a help ticket. I just don’t have the download code in my possession. This is my first Webmaster who made the site that has it. So I can’t send you a request for help. Do you have another solution? By email maybe?

Hi,

I got no response from you. We are waiting apathetically for your help.

Thanks & Best Regards.

Hi,

We understand your issue but we can’t support you if you don’t provide us the information related to your purchase. https://themeforest.net/page/item_support_policy

Thanks,

Hi,

So we bought the theme from you, we are unable to do so because the webmaster who created our site is dead. And can’t you help us ?

Hi There,

Came across this theme looks nice.

Theme installation support will be available or not? If I am getting error while installing.?

Thanks in advance.

Hi there, Yes. In case you fail to install the theme. Please contact our support team at https://wpopal.ticksy.com, they will guide you in details or installation for you. Thanks.

Hi, great theme, 1. is possible to enable catalog mode in your theme? there is such an option by default? 2. Is your theme WPML compatible? Thanks

Hi,

1. Yes, with custom code

2. Yes, it’s compatible with WPML

Thanks,

i am purches you aos fashion themes its looking good but login / singup and dashboard pages / now working plz give me fast respond

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you. 

Thanks,

Hello, I have created ticker #2780676 – kindly resolve the bugs. Thanks

Hi there, please check again. You issue has been fixed. Thanks.

Hello, the theme is compatible with WordPress 5.7.2 and WooCommerce 5.3.0 ?

Yes, it is. Thanks,

Hi I have some pre sale questions about this theme 1. Does it use visual composer? 2. Can I import specific demo pages to use as they are eg about , contact? 3. Can we set the loading animation to a specific colour image/logo? 4.On the variable product when you change the colour it can show the specific corresponding item in that colour variation

Hi there,

Thanks for contacting us. For your questions:

1. No, it uses Elementor page builder

2. It will import all content of demo page you choose to import

3. The loading animation is just on our demo, when you import demo into your site, there is no loading animation

4. Yes, it can. You can see the guide for it here: https://docs.woocommerce.com/document/variable-product/

Regards, :)

I bought this theme two years ago in 2019. I contacted you then to inform you that the slider you are using with this theme was not compatible with newer versions of PHP. Two years on and the Slider Revolution is still not updated to a newer version. I am paying about £8 every month for PHP Extended Support. It will be good if you could update the theme slider to recent versions so that it is compatible with at least PHP version 7.4. do you have any plans of updating this?

Thank you. We will check and update it asap.

Where can i find the 1.3.0 theme update? in downloads on themeforest there is only version 1.2.0.

The one you download on the ThemeForest will be the latest one as usual. Thanks,

but its not 1.3.0

Hi, the latest version is 1.2.0. Thanks,

Hello guys, i imported the theme demo data, but some pages were not imported well, could you help me out with this?

Hi there,

Thanks for choosing our theme.  For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you. 

Thanks,

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