73 Reviews
As I mentioned in an earlier review, I love the Qrack theme. Thanks for correcting me by pointing out that this theme is Shopify, and not for Wordpress.
PS: Giving this a 5-star rating it deserves.
I am 100% satisfied with this theme. Not only is the theme very clean and comprehendible, the customization options feel limitless.
What really makes this theme stand out from the rest is the customer support that comes with the purchase of the theme. Every single issue I have encountered with this theme; Beocode has explained the issue in a way I can understand(As I have little knowledge of code). Then they have provided perfect solutions to the problem. These people really know what they are doing and are a very valuable asset to have behind the construction of your online store.
As if that isn't enough, once you've purchased the theme; Beocode will constantly release updated versions of the theme, adding even more options for you to easily customize your online store.
Everyone loves my Shopify online store, and it's because of Beocode's Qrack theme.
The theme is awesome, and customer support is excellent. wishes for many more sales. Thank you
Minor bugs
1. "add to cart" button is disappeared when Ajaxify Cart is disabled.
2. It is too complicated to enter google reCAPTCHA every time when using wish list
It would be great if recently reviewed product feature can be added.
Overall it is a nice looking and easy using theme, I have used it created several stores.
Author response
Hi, we would like to help you with these issues and possibly get a 5 star review (instead of only 4) from you, since we like to have all our customers satisfied 100%.
Please open a support ticket on our support site: http://support.beocode.com and our team will help with anything you need.
About these two issues:
1. Once Ajaxify is disable, button text turns to View text and take users to product page since there is no adding to cart available on collection pages. If you need different logic, please ask on our support forum and we will help out.
2. When customer is adding products to Wishlist, he is actually submitting a form. This is the only way to get this feature inside a theme, without the app. Captcha appears when too many products get added too quickly and this is a default Shopify behaviour that we have not control over. You could ask Shopify support to take a look at your store and turn off captcha for it.
Other option is to use some of the apps. Free apps available on the market have some issues (that is why we built this feature inside a theme and not suggesting free apps), but payed apps works fine.
Kind Regards,
BeoCode team
I have shopped around and have purchased other themes through other channels. None have been as good as this. The developer is absolutely amazing. The customer service is what impressed me. They respond very quickly to any questions and offer amazing assistance. They really back their product. If i could rate this 10 stars i would. From now on, if this developer has a product i need, ill get it from them. I encourage all business owners and individuals to do the same as these guys deserve every dollar they get AND you will get support that you will not get anywhere else.
Thanks and great product.
amazing responsive customer support,
that actually listen to you, and develop the theme to your needs.
at the begging, the theme was ok,nothing fancy, but with the new upcoming update,as they said, its going to be mind blowing!
thanks!!!
Flawless customer support. I was impressed by the speed of execution and total availability of the staff (Ognjen) to help set up things the customer (I) was responsible for. Plus, prior to buying Qrack V6, I tried about 4 other themes that had all kinds of bugs. The Qrack theme for shopify is exactly what I need for my eStore. I say Bravo to the team.
The theme itself is beautiful and one of my favorites, but what was even more amazing was the support. I wanted a few cosmetic changes to be made to the theme and was literally able to get the changes made within hours from the time i asked for assistance. Also it's completely bug free...at least i haven't noticed any, unlike other themes ive downloaded in the past.
Fantastic theme ! Lots of features and very use to use ! After being disappointed with Everything, this one was a great find!
Definitely 5 stars, Of all themes i have this is the only theme i bought an extension licence. Ognjen was very patient and helpful to us. A big thank you to your team.
Best Theme I ever worked so far! 5 Stars for sure!
Excellent Customer Support!
Needed a bit of customization and support was real helpful in sorting everything. Lots of features in the theme which allows you to customize to your requirements!