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How to add google map on a contact page?
Hello, Dear Customer! There are a lot of issues occur with Google Maps last time, that’s why we have prepared an article with alternative solution for our customers. It’s easy, precise and fast solution, which doesn’t requires API keys or credits: http://modernwebtemplates.com/google-maps-alternative/
Save all changes and you’ll receive nice result: http://prntscr.com/pbn14h
Please try it and use. Best Regards!
Good day, i bought your theme, and am having issues with the full width theme, i want my pages to have full wide, no margins, please kindly let me know if i can achieve this. thanks
Hello, Dear Customer!
Thanks for your request. In order to fix this issue install and activate this plugin: https://wordpress.org/plugins/classic-editor/
The issue with incorrect full-width appearance usually occurs due to the Brizy Page Builder. Do not use it, because it is not completely compatible with our native Unyson Page Builder. In order to fix full width for your page, please click WP Dashboard => Pages => All Pages => select necessary page and apply for page attributes full-width template: http://prntscr.com/krmu7t Then update page and check result at front-end.
If all these steps will not help you – please send us link/login/password for your WP Dashboard and we will assist you.
i wanna create a multilanguage website with Qtex with englaish and arabic is it supporting the RTL
Hello, Dear Customer! By default our theme doesn’t support RTL, so in this case we recommend you to hire a 3-d party developer to perform necessary changes for CSS code to add RTL compatibility: https://www.fiverr.com/deanos/convert-your-wordpress-html-theme-from-ltr-to-rtl-to-support-hebrew-arabic
You may also use these additional resources:
How can i submit for a private ticket?
1. how can i change the slider photo?
2. How can i remove the add to cart and profile icons on header?
Hello, Dear Customer. Please email us at email@example.com and we will assist you. Best Regards!
Hello, please respond to our mail. Regards.
Hello, Dear Customer. We have sent you the reply. Best Regards!
Hello, i hope that i will get another quick reply from you. Best regards!
Hello, Dear Customer. Sure, we will reply you soon. Best Regards!
Hello, please respond to our email
Hello, Dear Customer. We have respond you. Please check your inbox. Best Regards!
Hello, could you please respond to our previous emails, thanks. Regards
Hello, Dear Customer! We have already replied you. Best Regards!
I have been ;looking through the full version but there appears to n
be many 404 pages? I’m concerned that your theme has issues. Can you please. Take a look and get back to me.
Hello, Dear Customer! To fix this issue, please click WP Dashboard => Settings=> Permalinks => Save Changes. Best Regards!
Hello, please respond to our email. Thank you
Hello, Dear Customer.
Thank for your message. We don’t provide further customization/development of a theme and plugins, otherwise we cannot guarantee a proper functionality of the product. The implementation of each custom request may take a whole day, therefore, we cannot afford to do such kind of work.
That’s why our support covers only the installation process, explanations about themes’ features and assistance in cases when bugs are really significant.
Hello, i have send a support question regarding issue included in your support and i am waiting for 3 days for replying.
Hello, i am waiting for 14 days to reply on email support…
Hello, Dear Customer. A huge amount of questions goes beyond our support. Please use a 3-d party developer for your additional customization requests. Best Regards!
I bought qtex wordpress theme. I found error while importing Demo Please guide.
Hello, Dear Customer. Please send us an email at firstname.lastname@example.org with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
How to Edit FAQ text? Please see: http://prntscr.com/strymx
Hello, Dear Customer. You may edit this are via shortcode. Click “Accordion” in page builder: http://prntscr.com/su86ny Thne you’ll view items inside: http://prntscr.com/su88op Click each of them, change content inside, then apply all changes: http://prntscr.com/su890v http://prntscr.com/su89jc Best Regards!
When I choose the color scheme orange or green, the css file freaks out! The whole css is breaking down! There is no problem with the default color scheme.
Hello, Dear Customer. We are processing your request. Very soon we will inform you about the results. Best Regards!
Konsept – Furniture Store Theme
We bought the above item and we downloaded it to local and after making updates, we now want to make the site live. So, it’s saying ‘Code is already registered for other domains’, we have not registered for any domain, but just hosted in our local. Kindly check this one immediately
Can you Deregister in order to use the purchase code on a different installation?
Hello, Dear Customer. Thank you for your message. We would be glad to help you, but Konsept – Furniture Store Theme – is not our product. To fix this issue – please contact to the developers of this product directly at https://helpcenter.qodeinteractive.com/hc/en-us/ Best Regards!
Hi, which is the best word press editor for this theme ?
Hello, Dear Customer. The native page builder for this theme is the Unyson: https://drive.google.com/file/d/1GmC2CFXsx_vuRufzgEG0NISgFPTVsG22/ Additionally, you may use Elementor, but we recommend to use it only for creating the new pages. Do not mix it with Unyson on the same pages. Best Regards!
Hello, I just purchased your theme a few days back. I am facing several problems after installing the theme. The first problem I faced about the zip module enables on the server. And I install the theme on my localhost. So for now This problem has been fixed.
Now, I am facing a problem while importing the demo. When I try to import the demo it throws an error after some time.
the error text is given below.
Tables drop failed. Cannot drop table ‘wp_woocommerce_downloadable_product_permissions’ referenced by a foreign key constraint ‘fk_wc_download_log_permission_id’ on table ‘_fwbk_wp_wc_download_log’.
Hello, Dear Customer! In order to avoid this error, please deactivate WooCommerce plugin, then install demo-content and only after that activate WooCommerce. Best Regards!
I deactivate the woocommece plugin still got the same error
Hello, Dear Customer. Please email us and we will fix your issue. Best Regards
Hello, Dear Customer! In order to avoid this error, please deactivate WooCommerce plugin, then install demo-content and only after that activate WooCommerce. If these steps will not help you – please send us at email@example.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.Best Regards! Best Regards!
I deactivate the woo-commerce and tried to import the demo content but still faced the same problem.
So i am going to send you my Cpanel login details and also wp dashboard access to your support email. Please work on it and Mail me once it will be done.
Hello, Dear Customer. Sure, please email us and we will fix your issue. Best Regards!
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