57 comments found.
There’s a critical error on the demo website. Also, any plans to convert this to Elementor? 
Hi,
Sorry, we’ll check and fix it now.
Thank you
Any plans to convert this to Elementor?
Hi,
Demo site has been fixed, please check again.
Thank you!
Any plans to convert this to Elementor?
Sorry, we have no plans to convert this theme to Elementor, Thank you!
Hi there, having an issue with the OT Counter block. When I change the Icon, the icon appears as a foward slash rather than the Icon because the class name is incorrect. the class name shoud be fa fa then the icon name but it’s appearing as fas fa, and the icon isn’t appearing correctly. Please advise ASAP.
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
I just purchased 6 months of support but I still can’t post a new ticket at https://oceanthemes.ticksy.com//submit
How do I do this? I’m using my old purchase code because themeforest doesn’t provide a new code.
Hi,
I have checked and seen your support until May 3, 2023: https://oceanthemes.ticksy.com/ticket/3158300
Thank you!
Hi, is a php 8 compatibiliy update planned soon?
Hi,
We have planned to update the theme this month.
Thank you!
cannot view demo
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
a0cfc77f-fe04-45e1-8e57-1684b3c53dea
i have error mesage ,once activate the theme,
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I’m interested in your theme but what translation plugin do you support?
Nvm, I think you support WPML right? But do you support Polylang or others?
Hi,
Yes, this theme supports Polylang now.
Why in the world is this theme not elementor based, such a heart breaker
Hey i’m interested to buy your Theme. But it seems like you haven’t update this theme for long time.
Hi, we checked this theme again and there is no any issue.
Don’t worry, after buying this theme, we’ll support you if ther’s any issue.
Thanks for interested in our theme.
Hello – We purchased your Quanto theme with 12 months support (e5e8fbf4-37f2-42bb-84b5-3f42714ec095)
I had a question about hiding “pageheader-bg” div off of the home here: https://wdca.info/Thank you!
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Hi, Is it possible to change theme language to Spanish? Does each item has the option to be modified in that way? Thanks
Hi,
WordPress supports Spanish and you can edit the content to Spanish with page builder. It’s very easy.
Avoid this theme, looks nice but options are lacking on some of the most important features. Theme author helped previous clients but told us to use a plugin to add features that should have been included. Spend your money elsewhere, we sure will!
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
I was wanting to buy Quanto. But some of the layouts and the Landing pages I like are on Borrow. Is the anything you can do to help me get all the pages I need into Quanto?
Im trying to create a mortgage website for one site and a business loan site in another. I need the same pages essentially.
Thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Is there anyway to slow down your slider on some of the homepages. The OT Slider transitions too quickly. How can we increase the pause time please.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How can I add/remove cards to/from compare table? is that coded at all?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi. It’s no longer possible to display loans by category with the OT Loan List in a page ? There was this feature before the update…
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I can’t… my licence support is expired. Do I have to subscribe again ?
Hi,
1, Support for another problems in future, you can needed to renew support: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
2, We’ll try support for you via this category: https://oceanthemes.ticksy.com/home/100016288/
Thank you!
Your theme is very awesome, but I have a question for you. I’m trying to make some change to OT TEAM and the URL of the page. But it doesn’t seems to be a page because it’s not in the page list or in the template list.
Can you help me out ?
ef67fd97-0aa8-49b2-9e4b-879e0b85df0b
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi there, I just wanted to confirm that is Qunato theme works with Elementor. Thanks
Hi,
Sorry, our theme doesn’t support Elementor plugin. Support WPBakery Page Builder only.
Thank you for your interest in our theme!
I need to edit the calculations and titles for the calculator any idea how i can do so?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How can you customize the calculator for this template?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
