No customer support. Quasar is causing errors on my website.
225 Reviews
Good Jobs
Excellent and effective support! thanks very much to help to fix some technical issues.
This is my second time to buy this theme, its user-friendly and easy to use.
Very nice theme, Using it for my website.
This is terrible, does not have drag and drop capabilities, zero documentation, zero how to videos on youtube, looks primitive, and limited
Author response
- We do have drag and drop capabilities. Our page builder RPB (Rock Page Builder) is a drag and drop builder. Our Rock Form Builder and Curvy Slider are also drag and drop builders.
https://www.youtube.com/watch?v=zZHHi24476s
https://www.youtube.com/watch?v=K8oIDRM3_k4
https://www.youtube.com/watch?v=IHcloNhZ7tU
- We have included documentation in HTML format for easier usage. We also have online documentation here ;
http://assets.rockthemes.net/themes/quasar/help/
- We have a YouTube channel which has tutorial videos ;
https://www.youtube.com/user/rockthemes
It's not really ethical to give false information on ratings. You could have contacted us and ask your questions before giving false rating. We are supporing Quasar for over 5 years and updating it based on our awesome buyers feedback.
The theme works at first deployment of the website and for static websites, maybe small updates, but whenever you need something major changed, there's a flow of bugs that ruins everything. And most of them can't be fixed without developer's help, so that's not even intermediate or advanced users friendly.
Unfortunately, we had to ditch the theme and move to something more reliable (we're using it for the last ~5 years and never had major issues), the time we invest in fixing bugs makes it just not worth it.
The 2 stars are actually for developer's support, which was always great, but that doesn't compensate for the bad product.
Author response
Quasar Theme does not have any bug right now and it is working flawlessly for over 5 years. We have users like WordPress Guru's and WordPress beginners. And they are easily started to use Quasar Theme and built their websites. If you want to make major changes, you should have advanced software skills. But for general use, you can build your website easily without a single code. And it's such shame to use a product for 5 years and rate it like this after.
Awesome support on this theme! forgot to rate it, but you have it now! Thank you very much!
wonderfull
Really cool design, lots of animation and customizability.
The quality of the Customer Support of XanderRock is amazing :) The product rocks as well!
very good theme. nice creation.
the design of the template is very nice
amazing answer and faster and theme is very great!
Very good job!
