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We are using quentin theme 1.0.4 version in our wordpress site. Yesterday
we have updated our wordpress version from 3.7 to 4.0. Now when i had edited page content on theme editor and then update it. Nothing will be
saved. I’m unable to do any changes now.Please help us as soon as possible.
Please send your request and admin user/pass via contact form in right down side of page http://themeforest.net/user/WEBNUS
I purchased and downloaded this theme and all I got was a wordpress.org blank site—no home pages or editors … just a standard layout that all of the free wordpress sites offer …
Please send your url and admin user/pass via contact form in right down side of page http://themeforest.net/user/WEBNUS
Long Time…........No Update
Unfortunately, at the moment we have no update plan
Will Quentin be updated to run on WP 4.0/4.1 this spring? If there is no plan for a spring update, we will need to migrate to another theme so we can stay current with WP’s planned 2015 releases
Does one of your more recent themes share a common architecture with Quentin so we could perform the migration fairly easily. We have very limited funds to hire a technical person to help us with this.
What do you recommend we do?
Hi,Yes, we have plan to update Quentin theme totally to be compatible with WordPress 4.1 and all updated plugins will be available and also some new features will be added, too. But it will take about 2 month.
Can you tell me how i can put more letters into the permalink of a page ??? because now if i have a title with more words the permalink cut some of them… thank you
Please send your request via contact form in right down side of page http://themeforest.net/user/WEBNUS
Hi, is there one click demo install?
Hi, Unfortunately this feature is not available in the theme but we’ll consider it in our next month update
Is there a release date set for the Quentin Theme version that is compatible with Wordpress 4.1? This is extremely important for my company – rollback to WP 3.9 is not an option and is a possible security as well.
Hi,Maximum time for theme next update will be a month
Thanks. I’ll contact you on May 21st and hopefully it will have been released by then.
I have just purchased theme & am getting a white page on all of the theme options, I have latest wp installed 4.1.2
Can you let me know the fix, or what previous version is this compatible with?
Hi,No, unfortunately Quentin theme is not compatible with WordPress 4.1 but we’ll release its new version very soon, so please till that time use WordPress 3.9
Read more button is not showing on blog page, and the blog on home page, what may be the problem?
Can you plan in the next update or if you can make a solution for this now,
the part What We Do HOME PAGE 1 default, only work in movile if too little text is placed, that could be it more flexible or it can be configured best way for mobile, you have the option of amount of text to display, it is too long for users, and
2 – the RECENT WORKS part of image it is stretched out on mobile, if they can solve
3 – The menu, which are also open third level, if you can have the option to keep it closed, because I have many submenus and menu is too lake in Mobile, it is too long to my users.
optcional, but it would be good, How We Do in mobile it is not at center
here you I see the same image in my mobile, an Iphone 6 and several phones
1. Can the theme set featured image as header banner in posts?
2. Multi-layout: Can post A be fullwidth while post B with sidebar?
Hi,Unfortunately none of mentioned features are available in the theme.
Hi, I try to add sidebar to page but it’s not displayed. I add it by selecting custom sidebar on “Use Custom Sidebar” on the right side. The template I’m using is “Default Template”. Wordpress version is 4.3.1 and your updated latest theme, 2.3.1. Please advice.
Hi,Please create a support ticket at http://webnus.ticksy.com/
Hi, trust you are good. May I ask if it is or will be compatible with Divi builder plugin just released from Elegantthemes? Since there is no one click install, I believe this will help us to build smart pro page faster.
Hi,I did not test your mentioned plugin but there must be no problem. Also there is a powerful plugin inside the theme called Visual COmposer I strongly recommend to use it.
There is a security flaw in this theme or one of the plugins (js composer). My site has been exploited numerous times already.
Please sign up at our support center (http://webnus.ticksy.com) and submit a new ticket. Include all the details about the issue, your site URL and version of Theme. For faster service, please include your WP login info when creating the ticket.
I need information about [latest-from-blog] widget for front page. Is there option to display one chosen blog category only? Plugin now displays all categories by default.
Sorry for the delay, recently we set up a forum support. You can access it via https://webnus.ticksy.com/ Please create a support ticket with full details of the issue.
Unable to upload log?
v 2.3.4 - 31 July 2016
- Updated: Visual Composer to 4.12
- Updated: Revolution Slider to v5.2.6
- Updated: Layer Slider to v5.6.9
Sorry, I mean to say that unable to upload LOGO?
Please create a support ticket at http://webnus.ticksy.com/
it says Sorry, that purchase code is for a different Envato product. what should i do now?
Pleqse send your request to this email address: firstname.lastname@example.org
How to change footer or header menu’s background images?
Theme just has color in header or footer background, please sign up at our support center (http://webnus.ticksy.com), submit a new ticket then send screenshot from your desired state.
your page Not Found
xml and no save data
We checked again our theme and didn’t see any “Not Found” error. Please sign up at our support center (http://webnus.ticksy.com), submit a new ticket then send screenshot from your desired state.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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