Reviews for Quick Rental - Vehicles Booking WordPress Theme

Reviews for Quick Rental - Vehicles Booking WordPress Theme

Cart 237 sales
Well Documented

32 Reviews

for Code Quality

Very bad template, Google Maps don't works and there is no support

for Customer Support

Good communication but customization price a bit on the high side. I hope they will do something about that.

for Customizability

I am happy with my purchase. The theme is easy for work, good documented and offers customization work so it can fit our company needs. The support team is very fast and communication is easy.

for Customizability

The main reason for the theme is not working. I was asked by support to downgrade to a lesser version of wordpress before i can book a reservation on the site. I explained the security risk of downgrading but nothing was done.

If you need this theme to make car reservation, this theme will not solve it.

Author response

Hi @ adedayoadedeji, Did you see the recommended version for WordPress on iteme detail page here : https://themeforest.net/item/quick-rental-vehicles-booking-wordpress-theme/12461123

If you had missed to check the recommended version of WordPress and your hosting provider is not collaborating with you than its not Author fault and don't deserve that kind of rating of yours.

Theme works on advertised version of wordpress and hope you will remove this bad review now. Thank you!

Regards,

for Customer Support

Quite frankly
Support is wonderful and fast.
Help me with everything I ask them.
thank you very much. Deserve to be noted.

At the beginning I had a good response from the support team but this theme have so many functionality problems that has not been fixed yet. So the only solution was to buy another theme and the problem was solved within 10 minutes. Don't waste time and money on this!

for Feature Availability

The theme states that booking confirmation emails are sent to the admin. They are only sent if certain payment gateways are used. They are not sent if Bank Transfer is used. If I had known this prior to purchasing the theme I would not have purchased it.

Author response

Hi @ simplycarriacou ,

Can you please follow your Ticket #137787 and provide your url and login details. Your all Issues will be seen and sorted there for sure.

We’re happy to help you in anyway possible so just let us know!

Regards,

for Bugs

Theme very bugged the support that is data is horrible, just think and bill nothing more, when the theme does not work, I think that this way I do not have to pay more to have a theme that works

for Customer Support

i Have Problem with my Themes,

Please help

Author response

Hi @ zangana38 ,

Can you pleasecreate a ticket at Chimp Support and provide your url and login details. Your all Issues will be seen and sorted there for sure.

We’re happy to help you in anyway possible so just let us know!

Regards,

for Customer Support

Please please please spare your time and dollars and don't buy this theme. I don't know what is worse. Customer support or the code.
First an foremost it does not work with php 7, but that's just the tip of the iceberg.
Customer support is terrible. I tried to fix the there myself and I cried, trust me I cried when I saw the code. I lost 3 weeks with their support and I still have nothing to show for. As of now I ended up making the website myself in laravel.

And just as a mention they kept saying it was a server fault, but I use a droplet from digital ocean configured for wordpress. I have multiple droplets like this and I never had issues with wp before.

for Bugs

A lot of bugs in all theme. Since my support expired a lot of errors are showing up. The main functionality of car hiring and payment with the theme, isn't working anymore. They just want your money, after the get it, they don't care about you anymore. Be careful.

Author response

Hi @ brenoborges ,

Can you please create a ticket at Chimp Support and provide your url and login details. Your all Issues will be seen and sorted there for sure.

We’re happy to help you in anyway possible so just let us know!

Regards,

for Bugs

I gave 1 stars only for that I liked the concept on this theme but not the functionality and support.

for Bugs

I do not receive confirmation mail with bookings. despite more times contact no success

Author response

Hi @myyou, Will you first make sure wp mail has been enabled on your server or not so that email can be sent from your site and by default email will be forwarded to the user doing booking not to the admin. Moreover i did not find any ticket against your buyer name to be checked accordingly.

Looking forward to see you on Chimp Support to assist you accordingly.

Regards,

for Bugs

This theme is full of bugs!!!!

Author response

Hi @ salman26 ,

Can you please create a ticket at Chimp Support and provide your url and login details. Your all Issues will be seen and sorted there for sure.

We’re happy to help you in anyway possible so just let us know!

Regards,

for Feature Availability

Hello,

this is my first frustrated feedback which I am giving to a team's theme. Bad support, very hard I received the answer to my problems.
The functionality of the vehicle plugin was not good, my client was so frustrated about this thing and me too.
At the end of a month of frustration, the client decided to change the website.

I gave 2 stars only for that I liked the concept on this theme but not the functionality and support.

Author response

Hi @goldstallion, I have just reviewed your ticket and got to know you did not replied for what you had asked about your query as leaving review for features that are not available and doesn't comes under support is totally not fair.
Looking forward to see you on Chimp Support!

Bugs in the booking engine. Booking even without cars available (Number of vehicles: 0). Booking out of a local opening hours.

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