49 comments found.
HI! Can I use this theme without page builder, elementor, etc…
Hey,
Yes, you can use the theme without page builder like Elementor but without Elementor you will not find our Core design and functionality. We arranged all home and inner pages by Elementor page builder.
Thanks
Hello, is this just the landing page? or also dashboard after you log in?
Hey,
This is a wordpress theme. You will get the pre built demo that is showing on our demo site. You can manage page, content by wordpress admin panel.
Thanks
Demo Import does not work. Infinity loading. Can you make the demo process show its progress other than just loading without information of whether it’s working or not.
Hey,
Please create a ticket with screenshot/video to https://themetags.ticksy.com/ so that we can understand.
Thanks
question, if i buy this theme, would you help me install the install the child theme
We will guide you to install the child theme. Or you can open a ticket (https://themetags.ticksy.com/) with credentials. We will help you. Thanks
Can you answer the following questions: 1. can your template be used in multiple sites with the same licence? 2. it is autoupdated when new versions are released?
Hey,
This is the license information that you can check: https://themeforest.net/licenses/standard
Regarding auto update: https://quiety-wp.themetags.com/documentation/#themeupdate
Thanks
Logo Dimension doesn’t seem to work why is that?
Hey,
We got your email too. Please check your mail, we will continue there.
Thanks
Hi,
I am waiting for your answer since long. Let me know if you are able to fix the issues.
Thanks!
Hey,
We have working on different working timezone. Maybe you needed to wait a bit. Please keep patience. We will guide from the email.
Thanks
Let me know in which time zone you are…? EST / PST / MST? I’ll avail myself in that and need solution on this asap.
GMT + 6
I am in GMT +5:30 Let me know if you need anything from my side.
Hello,
Can you help us how can we change Quiety Portfolio layout? We wanted to show 4 columns, the settings are also right but after refreshing the page, it still shows only 3 columns. How can we make it to see 4 columns? How can we hide the categories above the portfolio?
Thanks
Hey,
Could you please share a screenshot/ video of issue and page url to hellothemetags@gmail.com so that we can understand and guide you accordingly? You can share your WordPress admin access also.
Thanks
I am having the “missing demo content” issue as a few others are. I have purchased and downloaded from themeforest just yesterday so I assume it is the latest version.
Can you please provide detailed instructions on how to resolve the issue?
Hey,
We got your email too. Pasting the same here but we will continue from email.
Could you please share a bit of detail about the issue? What is the error you are seeing? To import demo contents please follow our documentation process and check that server requirement also. Here is the link: https://quiety-wp.themetags.com/documentation/#introduction
Thanks
Unable to change logo. Not recommending
Hello, i have installed your theme first on temporary url. then i migrate it but it keeps redirecting me to my old url no matter that i change home url in wp-config and in optins in the database. please help me hot to fix this
Hey,
Seems like you want love your WordPress theme from local to live. There are lots of resource on the live. Please let me share couple of links: https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/ https://jetpack.com/blog/how-to-move-a-wordpress-site-from-localhost-to-a-live-site/Thanks
How i can edit Slider? For example i want to remove subscribe button and textbox?
Hey,
You can email us to hellothemetags@gmail.com with your queries and please describe it properly if possible give us screenshot or video record. We will continue from there.
Thanks
i send u and email
I’m sorry, this is the official account First of all congratulations for your work, finally a template that works very well in all its aspects compared to other providers in your market and the incorporation of Elementor gives it a usability of another level. I would just like to solve a detail with the logo, which I still haven’t been able to find the way to change the size of the logo in the browsers (I have tried 6), except in Mozilla Firefox, which looks perfect for my purpose. The domain is: tecnoline.cl That’s the only thing I need help from you. Thank you very much in advance, and continue on the path of professionalism.
Hey,
Could you please renew your ThemeForest support service and email us to hellothemetags@gmail.com with your queries. We will continue from there.
Thanks
Seriously?!, Are you going to make me pay: $41.13, for 2 mistakes you made in your Quiety template? I can’t believe it, I withdraw all the praise said above.
Hey,
We did not give option to change the logo. I think you know this is a bug or mistake. This is a feature of the theme that we did not release yet. Anyway, we have add this to our queue. In coming updates, we will give this support.
Regarding support, support renew price managed by ThemeForest I think. During the purchase you may find a price but after the expiration, it could be different price. I would suggest you, please contact with ThemeForest about it. They you provide you more details. Also you can check the ThemeForest support policy when user buys the item, he will get these supports: https://themeforest.net/page/item_support_policy
Thanks
Hey,
The previous comment has a typing mistake “I think you know this is not a bug or mistake”
First of all congratulations for your work, finally a template that works very well in all its aspects compared to other providers in your market and the incorporation of Elementor gives it a usability of another level. I would just like to solve a detail with the logo, which I still haven’t been able to find the way to change the size of the logo in the browsers (I have tried 6), except in Mozilla Firefox, which looks perfect for my purpose. The domain is: tecnoline.cl That’s the only thing I need help from you. Thank you very much in advance, and continue on the path of professionalism.
Hey,
Could you please renew your ThemeForest support service and email us to hellothemetags@gmail.com with your queries. We will continue from there.
Thanks
I already have created an extensive page. Now I would like to use the SAAS2 home layout, but use it as an additional normal page… so I would like to keep all of my current content with my current home page but add this saas2 home exam,ple as an additional page… How would I do that? If I import the demo data everythin would be erased…
Hey,
Could you please send your query to hellothemetags@gmail.com with your purchase code? We will send the guideline from there.
Thanks
demo import does not match with demo design.
Is your theme compatible with WP Bakery page builder?
Hey,
Nope. It is compatible with Elementor.
Thanks
How do I setup the newsletter wdiget?
Hey,
Could you please send your query to hellothemetags@gmail.com with your purchase code? We will send the guideline from there.
Thanks
Hello, import demo content not working.. very bad experience.
Hey,
We knew about import issue after wordpress got released version 6. We fixed the issue and updated on themeforest. You should not get this issue. We need to check why you are getting this issue. Please send your wordpress admin access to hellothemetags@gmail.com with your query. We will take care of the rest.
Thanks
the theme won’t let me update to version 4.0.1
Hey,
I think, the issue has been resolved through email.
Thanks