20 comments found.
Hi, I was able to upload the theme but when I try and validate it I am not allowed to do so. I am using a managed hosted solution through crazydomains and they won’t assist with anything on the wordpress side. Is there any other way to validate it? It seems like I don’t have the same settings in my dashboard admin
Hello,
I’m trying to turn on Sticky Menu
As stated in the documentation: https://livep.site/docs/qulo-non-surgical-injectable-therapies-wordpress-theme/?section=how-to-enable-sticky-menu-quloBut it turns on, only on the computer version. Doesn’t work on mobile version. What am I doing wrong?
Hello, I successfully updated the theme. But I can’t update the plugin: GT3 Photo & Video Gallery – Pro
I am getting an error: The update archive is not available.
Do you have instructions on how to do this? Thank you!
Hello! You will be able to update it with the next theme update.
That is, now leave everything as it is? I just updated to version 03.01.2023
Please update the theme and required plugins. Gallery plugin is recommended one.
I updated the theme but the plugin. sorry to update it. Do you have an email where I can send information? So as not to litter the comments here.
If you have some questions or concerns, please submit a support request. There is a link on the item page
Hello,
I don’t need paid support. I already paid for this thread. According to which this plugin is free. “GT3 Photo & Video Gallery – Pro”
Why is this plugin not updated when the theme is updated? So I paid for a service I didn’t get.
Do you have instructions on how I can update the plugin: “GT3 Photo & Video Gallery – Pro” ??
Please read our comment above, you will be able to update the plugin with the next theme update. This plugin is pre-packaged, and you can update it with theme update. The update you had on 03.01.2023 did not include the current plugin release which was issued later.
Thanks, I’ll be waiting for the next update.
Hi,
I just purchased the theme and installed successfully. Demo also import successfully. One quick question, Can I use theme images directly to our website?
Hello! We recommend to update them with your own ones
Do you have an HTML version of this theme?
Hello! There is no HTML version
I am interested in buying your theme, but I have two questions… I do not like the circle with rose petals in a blue background. Can I remove the rose petals, or change it? Can I mix the elements I like from homepage 1 with the elements I like from homepage 2?
Hello! Yes, it can be removed or hidden. You can mix the elements and blocks
Header Builder is missing for me, as well.
Hello! Please submit a support request and our team will check it
Hello, I just purchased the theme and I’m on wordpress 5.6 and for some reason the GT3 Header Builder doesn’t show up on the theme options so I cannot modify the logo etc.. I am on Qulo 1.0.2 and I successfully imported the demo content, please help!
Hello! Have you read online documentation?
Yes I have, I have been actually following step by step all the instructions, I did what it says on point 6 (Menu & Front Page Setup) but after saving my menu when I go to theme options I cannot see the Header Builder section. Any idea of what I might be doing wrong? Thanks!
Please submit a support request and our team will check it
i already did that. Thanks
What is your support ticket ID?
it didn’t provide me a support ticket ID. It only gives me a success message like this “Thank You! You will receive a response to the email address associated with your GT3themes account.”
The support request must be sent on this page https://themeforest.net/item/qulo-nonsurgical-injectable-therapies-wordpress-theme/26286389/support
i did it. I think that the support ticket ID is 34506. (“Your request (34506) has been received and is being reviewed by our support staff.”)
Yes, that’s correct. You will get a response asap. Thanks
Hello, the theme does not work with Wordpress 5.6.
If you update, the dark window will pop out. I had to revert to the previous version of Wordpress.
Can you tell me how soon will the theme update take place?
Thanks
Hello! The most recent version works properly with 5.6
Main menu does not work, I keep getting dark window.
Hello! Please update the theme and required plugins to the latest version
Hello, Hope this theme to become trendseller because i love your design, Congratulations.
Great design! Nice work!
Congratulations! Nice Work, GLWS
Congratulation, Nice Work
Congratulations…Nice work.. GLWS
Great Work, Congratulations GLWS
Congratulations!
Amazing Work, Good Luck With Sale
Nice work
Nice work, GLWS
Congratulation, Nice Work…best of luck with sales