Discussion on Qwery - Multi-Purpose Business WordPress Theme + RTL

Discussion on Qwery - Multi-Purpose Business WordPress Theme + RTL

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290 comments found.

tasoskouk Purchased

Hi and congrats!

Q: If i need to keep theme options Main text = 1rem (which is the right thing to do), then how do i change the base font size eg for paragraphs -> 16px (from 18px now…)

Thanks

Hi,

Great theme love it so far. Found some bugs tho is there a portal where I can share these bugs so they can get fixed?

Hi,

Thank you for choosing our theme!

Sure, please submit a ticket at https://themerex.net/support/ – and describe the issues you got, we’ll take a closer look and provide you with further assistance. Thank you!

Regards.



Support Portfolio Website

Is it possible to buy Qwery theme for using it in Russia? As I can see you have restricted access to your website for visitors from Russia. So I afraid whether you support domains in .ru zone.

Hello,

Thank you for your interest in our theme!

The access to live demos is forbidden for customers from Russia because of the invasion of Ukraine. Take our apologies for any inconvenience caused.

Regards.



Support Portfolio Website

hanmorra

hanmorra Purchased

Hello, please answers guys how to add learnpress in another skin to current plugin settings??

hanmorra

hanmorra Purchased

I have installed but it doesn’t show up in plugin settings

Hello,

Thank you for choosing our theme!

Please take my apologies for the delayed reply, we do not work at weekends.

Each skin includes a specific list of plugins. Theme options for the LearnPress plugin are available for the skins that include this plugin only.

Regards.



Support Portfolio Website

hanmorra

hanmorra Purchased

I’m using another skin that doesn’t have learnpress, and I want to edit the learn press to match the skin courses in other skins, but I can’t find learn press in the plugin settings. You see what I mean?

Hello,

Thank you for waiting!

Each skin includes a specific list of plugins. Theme options for the LearnPress plugin are available for the skins that include this plugin only. Additional customization of the core theme files is required to enable these options if the skin doesn’t include this plugin.

Regards.



Support Portfolio Website

hanmorra

hanmorra Purchased

And how to customize the plugin file? Please help so this can be used in plugin settings

According to Envato support policy, Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page.

Our Custom studio will be happy to assist you with any kind of customization. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/

Regards.



Support Portfolio Website

Hello, i want to reset the purchase code, Thank you

Hello,

Thank you for choosing our theme!

We’ve reset your license key, you may use it again.

Regards.



Support Portfolio Website

nvr21

nvr21 Purchased

Hello, Is your theme compatible with Quform – WordPress Form Builder? Thank you!

Hello,

Thank you for choosing our theme!

We haven’t tested this plugin with the theme and can’t guarantee it to be fully compatible with the theme. You may try using the plugin with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.

Regards.



Support Portfolio Website

Hi, I am planning to buy this theme, but may I know if it is compatible with Elementor Pro? Thanks

Hi,

Thank you for your interest in our theme!

Sure, the theme package includes a child theme, there’s no need to create it on your own.

The theme is bundled with the free version of the Elementor, however, you may purchase PRO version if you want to extend the plugin settings/options, it should work fine with the theme.

Regards.



Support Portfolio Website

Thanks! and I am interest in the Creative-agency template. If it is possible to change the animated line’s color(in the banner section)?

You’re welcome!

The animated lines are images, so you will need to change the color line (in Photoshop) and then re-upload the image in the slider settings.

Regards.



Support Portfolio Website

Hi, I installed a new theme but I can’t get Latepoint activated. When I try to activate Latepoint, I see an error: Parse error: syntax error, unexpected ‘int’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST) in /home/domainname/domains/domainname.nl/public_html/wp-content/plugins/latepoint/lib/misc/time_period.php on line 9

Hello,

Thank you for choosing our theme!

You are using an outdated version of PHP. Update to the version at least 7.4 to solve the problem.

Regards.



Support Portfolio Website

Thank you, it works now! There is only one issue. When I go to the appointment page, I see: “This is a trial version of LatePoint Appointment Booking plugin, activate by entering the license key here.” Can this be deleted? I don’t see this at my other client websites, where I use the same demo and plugin.

You’re welcome!

Please submit a ticket at https://themerex.net/support/ (choose “Pre-sale questions” category), and we’ll send you the license code in order to disable this notice. Thank you!

Regards.



Support Portfolio Website

Hello. How can we use elementor themes as pages? How can we change the links of Elementor themes. https://ibb.co/wNd7jGT https://ibb.co/CzwJ7BJ

Hello,

Thank you for choosing our theme!

The templates can be added to the pages via built-in “Add template” tool in the Elementor – https://elementor.com/help/template-library/?fbclid=IwAR0TVIhZck0IyMMU2wJtYaWAeUXEsyrmS-KdXx12KPCSQ1MXGg9tF-zmcKg

Regards.



Support Portfolio Website

Hello, somehow both my menu and footer are not showing up anymore. I cant seem to fix this problem, any idea’s on how to fix this?

Hello,

Thank you for choosing our theme!

Please submit a ticket at https://themerex.net/support/ and provide your website login details – we’ll take a closer look at the issue. Thank you!

Regards.



Support Portfolio Website

hello I can not activate my theme can you please look into it

Hello,

Thank you for choosing our theme!

Please check if you have any security/firewall plugins – some of them may block the theme activation. If the issue persists, please submit a ticket at https://themerex.net/support/ and provide your theme purchase – we’ll take a closer look at the problem. Thank you!

Regards.



Support Portfolio Website

​Hello there, I have bought Qwery when it was launched, i was one of the early customers, Though i have not used the theme till now, i would like to use that now. but once before couple of months ago, i tried that theme on my domain name www.meghapatel.in , i also deactivated that , but now i can not installed my current domain . The support is also expired . i dont want more support but i just want to use theme now.

it says that licence is already activated on another domain , which is not true. please help me reset it .

Hello,

Thank you for choosing our theme!

We’ve reset your license key, you may use it again.

Regards.



Support Portfolio Website

HI, Could you please tell me how to remove the link to the team? I do not want the team to go to the next page when clicked.

Hi,

Thank you for choosing our theme!

You may enable “Disable Links” option in the Team block settings – https://prnt.sc/3Kf2S-stQcFq

In case you get any other questions, please submit a ticket at https://themerex.net/support/ for further assistance. Thank you!



Support Portfolio Website

how to disconnect the theme from the domain ?

Hello,

Thank you for choosing our theme!

You can move the license to a different domain by “disconnecting the license” from the active theme installation and then re-entering the purchase key on a different WordPress installation.

We’ve disconnected your purchase code from the domain, you may use it again now.

Regards.



Support Portfolio Website

thank you, but i had another issue, already successfully imported the theme to the new domain but after installing the skins didn’t showed up, so i tried to remove the wordpress installation but i forgot the disconnect the code, then i installed it again on the same domain and host but it gave me the same message ” Theme is not activated! Reason: This purchase code is already in use on a different domain.” can you please disconnect it <3 thank you

Sure, it’s reset now, you may use it again.



Support Portfolio Website

can you tell me why purchase code not working?

Thank you, the ticket has been answered, please check it.



Support Portfolio Website

please check ticket again i am again getting issue

The ticket is answered, please check it.

Regards.



Support Portfolio Website

Hi ! Thanks a lot for this great theme!

i have a question, I want to use a custom font. I’ve created the Webfontkit with font squirrel as you recommended in others commentaries, but then ? I don’t find where to upload the file stylesheet.css ?

in customize > fonts they only ask me a link that I can’t find in the stylesheet.

thanks for your help

Hi,

Thank you for choosing our theme!

Please check this article for detailed instructions on how to upload a custom font: https://themerex.net/wp/create-webfont-kits-using-font-squirrel-generator/

Regards.



Support Portfolio Website

Hi Emily, thank you for your answer. I’ve already create the stylesheet.css as I said in my precedent comments thanks to your link. But my problem is, what should I do with this document now ? I don’t find where to upload it

Technical support is provided at https://themerex.net/support/ – please submit a ticket for further assistance. Thank you!

Regards.



Support Portfolio Website

Hello, I buy the Qwery theme but i can’t install it in my website. I contact the support center but I’ve no answer. Is it possible to find a solution ? Thanks

Hello,

Thank you for choosing our theme!

Unfortunately, we haven’t received any support tickets from you so far – please submit a ticket at https://themerex.net/support/ and specify the issues you got. Thank you

Regards.



Support Portfolio Website

Hello,

Thank you for choosing our theme!

Automatic updates are available for the registered domain only. We have checked your theme purchase code and found that it’s currently not connected to any domain. Please connect it under Theme panel > Theme Dashboard > General tab.

If you still have any issues, please submit a ticket at https://themerex.net/support/ (choose “Pre-sale questions” category, it doesn’t require support renewal) and provide your website login details for further investigation. Thank you!

Regards.



Support Portfolio Website

Hi! How can I do my site with this theme multilanguage?

Hello,

Thank you for choosing our theme!

We recommend using WPML plugin for creating a multilingual website.

Regards.



Support Portfolio Website

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