Discussion on Rackhost Hosting WordPress Theme


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332 comments found.


is it possible to add spam-protection (captcha) to the contact form ? Currently we receive a lot of spam via the contact form…. Thanks !

Yes, an update will be released very soon. It just needs a little more work.

Hello Serify…your theme is best ever seen! Listen, your COMPANY THEME in HTML version, is not available in your WP one?

Regards from Costa Rica,

Ing. M. Garrido /C.E.O http://AlphaTech.us

Great, Thanks Serify! I will buy it then (Word Press version), within the next hour!

Hi Serify! I just bought the WP version of the RACKHOST theme. My e-mail is mgarrido@alphatech.us or you can enclose the link of the xml file here.

Thanks a lot really!

Thank you very much Marco. I’ve sent you an email with the import file.

Thinking about buying this theme, however, I noticed a post that says sidebars are not possible with the homepage slider. Is this something you are working to incorporate into the theme? If so, when will it be available?


Thank you for your interest. The sidebar can indeed not be shown on the homepage right now. I will look into possibilites to change that.


I using this theme (Rackhost Hosting WordPress Theme) on my car hire website, www.kibrisrentacar.com I am requesting for the new version. More Widgets and more widget area for making our website more user friendly.

Also requesting iphone and ipad version (Viewings) on the new version.

Thank you very much for your purchase. I am sorry but there are no new widgets or widget areas planned. This theme was mainly created for hosting businesses for which the given functionality is sufficient.

Unfortunately this theme won’t be integrated with a responsive design.

Do you have demo content? I will buy this theme.

Thank you very much for your interest.

The theme comes with the demo content arranged in text files as shown in the preview. You will have to copy and paste the text manually though – XML import is not available.


How can I add little “star icon” (16px x 16px) w/o border on Shared Hosting Page below MySQL Support, Ruby Support, Daily Backups, etc.


Thank you very much for your purchase.

If you want to remove the borders of an image you have to switch to the HTML view of your editor and apply the class “wp-smiley” to your image.

<img class="wp-smiley" src="" />

Thanks for your quick reply! <img class="wp-smiley" src="" /> didn’t work, still creates border around my image (just like that image on About Rackhost). Is there a way to insert image w/o border. Thank You!

I will include a new class and maybe a shortcode in the next update which I will submit sometime tomorrow.


Was the update submitted?


I am sorry, the update is available since last Monday. I simply forgot to send out a tweet. Thank you for reminding me.

You can now disable borders like this

<img class="noBorder" src="" />
in HTML or by wrapping an image with
in the visual editor.

Thank You! Do I have to download the theme again to get an update?

Yes, just download the package again and reinstall the theme.

Hi, how can i slow down the speed of the slider on the homepage?

I want to increase the about of time each slide is shown before changing.

Please go to “Theme Options – General” and add the following code into the field called “Tracking Code”. The value is set in milliseconds, 8000 ms = 8 seconds. The default value is 5000.

<script type="text/javascript">
var contentSliderSpeed = 8000;

hello Serifly, Actually i tried for the list (UL & OL BOTH ), but its not working. so can u pls tell me the other shortcodes.


Because the theme uses lists in a lot of elements you are required to wrap them with the appropriate shortcode. To create a default list just wrap it with following.


You can read more about it in the documentation. Also have a look at the text templates which give you an example for every available list style.

Really Good Theme,

Many Thanks

Thank you very much for your purchase.

i buy this theme but after installation i face some problems that is “mode security” which block my ip due to that “Log entries:

Tue Oct 30 04:03:14 2012 [client] ModSecurity: Access denied with code 406 (phase 2). Pattern match “(?:\\\\b(?:(?:type\\\\b\\\\W?\\\\b(?:text\\\\b\\\\W?\\\\b(?:j(?:ava)?|ecma|vb)|application\\\\b\\\\W?\\\\bx-(?:java|vb))script|c(?:opyparentfolder|reatetextrange)|get(?:special|parent)folder|iframe\\\\b.{0,100}?\\\\bsrc)\\\\b|on(?:(?:mo(?:use(?:o(?:ver|ut)|down|move|up)|ve)| ...” at REQUEST _FILENAME. file ”/usr/local/apache/conf/modsec2.user.conf” id “950004” data ”.cookie” tag “WEB_ATTACK/XSS” uri ”/wp-content/themes/rackhost/js/jquery.cookie.min.js” Tue Oct 30 04:03:32 2012 [client] ModSecurity: Access denied with code 406 (phase 2). Pattern match “(?:\\\\b(?:(?:type\\\\b\\\\W?\\\\b(?:text\\\\b\\\\W?\\\\b(?:j(?:ava)?|ecma|vb)|application\\\\b\\\\W?\\\\bx-(?:java|vb))script|c(?:opyparentfolder|reatetextrange)|get(?:special|parent)folder|iframe\\\\b.{0,100}?\\\\bsrc)\\\\b|on(?:(?:mo(?:use(?:o(?:ver|ut)|down|move|up)|ve)| ...” at REQUEST _FILENAME. file ”/usr/local/apache/conf/modsec2.user.conf” id “950004” data ”.cookie” tag “WEB_ATTACK/XSS” uri ”/wp-content/themes/rackhost/js/jquery.cookie.min.js” Tue Oct 30 04:04:07 2012 [client] ModSecurity: Access denied with code 406 (phase 2). Pattern match “(?:\\\\b(?:(?:type\\\\b\\\\W?\\\\b(?:text\\\\b\\\\W?\\\\b(?:j(?:ava)?|ecma|vb)|application\\\\b\\\\W?\\\\bx-(?:java|vb))script|c(?:opyparentfolder|reatetextrange)|get(?:special|parent)folder|iframe\\\\b.{0,100}?\\\\bsrc)\\\\b|on(?:(?:mo(?:use(?:o(?:ver|ut)|down|move|up)|ve)| ...” at REQUEST _FILENAME. file ”/usr/local/apache/conf/modsec2.user.conf” id “950004” data ”.cookie” tag “WEB_ATTACK/XSS” uri ”/wp-content/themes/rackhost/js/jquery.cookie.min.js” Tue Oct 30 04:04:14 2012 [client] ModSecurity: Access denied with code 406 (phase 2). Pattern match “(?:\\\\b(?:(?:type\\\\b\\\\W?\\\\b(?:text\\\\b\\\\W?\\\\b(?:j(?:ava)?|ecma|vb)|application\\\\b\\\\W?\\\\bx-(?:java|vb))script|c(?:opyparentfolder|reatetextrange)|get(?:special|parent)folder|iframe\\\\b.{0,100}?\\\\bsrc)\\\\b|on(?:(?:mo(?:use(?:o(?:ver|ut)|down|move|up)|ve)| ...” at REQUEST _FILENAME. file ”/usr/local/apache/conf/modsec2.user.conf” id “950004” data ”.cookie” tag “WEB_ATTACK/XSS” uri ”/wp-content/themes/rackhost/js/jquery.cookie.min.js” Tue Oct 30 04:06:09 2012 [client] ModSecurity: Access denied with code 406 (phase 2). Pattern match “(?:\\\\b(?:(?:type\\\\b\\\\W?\\\\b(?:text\\\\b\\\\W?\\\\b(?:j(?:ava)?|ecma|vb)|application\\\\b\\\\W*?\\\\bx-(?:java|vb))script|c(?:opyparentfolder|reatetextrange)|get(?:special|parent)folder|iframe\\\\b.{0,100}?\\\\bsrc)\\\\b|on(?:(?:mo(?:use(?:o(?:ver|ut)|down|move|up)|ve)| ...” at REQUEST _FILENAME. file ”/usr/local/apache/conf/modsec2.user.conf” id “950004” data ”.cookie” tag “WEB_ATTACK/XSS” uri ”/wp-content/themes/rackhost/js/jquery.cookie.min.js”

what is solution

Thank you very much for your purchase.

I am not using mod_security but apparently there is a rule defined that blocks files where the filename contains “cookie”. You should be able to whitelist a file or modify the default rules.

Also, please remove the log entry or wrap it in code tags from your comment if it is still possible.

Is there a way to define the size (= width) of the buttons and form input fields ? At the moment, when using a shortcode button, it is 100% (width) of the template. Thank you.

Unfortunately not, you can however wrap the button with a column shortcode. The button will then be the size of its parent column.

Awesome theme man! Question though, the details say there are four color options but the demo shows only 2. Am I just missing something? I really want this theme, but I’m concerned I can’t use my companies colors.


Okay great, one last question, is it possible to use a custom background image for the home screen?

Unfortunately, this would only be possible with a good CSS knowledge and not by using the theme options.

Sorry, i answered my own question. It is possible by changing the “header” image. I just purchased this theme and I am now trying to find the shortcode used to set up the home page.

How do I increase the size limitation of the Logo please?

How do I increase the size limitation of the Logo please?

Please go to “Appearance – Theme Options – Styling Options – Custom CSS ” and paste following code.

.siteHeader a.logo { width: 250px; }

Adjust the logo size to your needs. Please keep in mind that this will affect the space available for the main navigation.

Does this theme work well and place nice with Wordpress SEO plugin by Yoast?


I installed the plugin in my test environment and couldn’t find any problems. I have to admit though that I never used Yoast before so I can’t make a reliable statement if all functions of the plugin are available.

Hi Serify,

What is the best way to integrate the “Order now” button? I see in the HTML , there are ” ” for a link to go there. However, I have been looking within my Paypal account and can’t seem to find a feature where I can just put a link there.

So what I have been trying to do is “create” a merchant button (which I can upload the same button design that is on your theme) and then upload the Paypal button html into my website.

Everything works perfect EXCEPT the text field for someone to write in instructions to me so I receive them on the Paypal order. The text field width is as wide as the body of the webpage. I can’t seem to get the width to shrink so I can fit it within each package section on a hosting page.

I have looked online and have used the size=” ” value to try to set the size of the text box, but that still doesn’t work. Is there something set in the theme that would be causing this to happen?

Thanks, Adam

Thank you very much for your purchase and the detailed description of your concern. Yes, the width is defined in the stylesheets so the size attribute is being ignored.

Please navigate to “Appearance – Theme Options – Styling Options – Custom CSS ” and paste following code in the text area.

.hostingPlans input[type="text"] { display: block; width: 70% !important; margin: 0 auto; }

Please let me know if this fixes your issue.

Thanks Serifly,

That fix definitely helps, however I am still fighting some design issues I can’t figure out.

If you go to http://socialpede.com/facebook-fans/ you can see the first option, down below by the “Order Now” button, how there is such a large gap between the cost and the Paypal form. Is there a way I can decrease that gap?

Also, since you developed this theme and with your experience…was there a certain payment method you had in mind that this theme would be able to easily integrate with? You can see the type of website I have and the services I am offering…could you suggest a better way for a shopping cart or a way to receive payments other than what I am trying to do now with PayPal Standard payments?

Thanks for your help, Adam

Do you mean the spacing between the input field and the order details? If so, try to remove the horizontal line tag “hr”.

As this is mainly a hosting theme I would think that most people are using WHMCS . This platform allows you to create a product and assign a simple url to it. Then you can just attach this url to your order buttons. As soon as a potential customer clicks on the button he is redirected to the order form.

You should definitely have a look at it. I think you can use it for almost any type of product.

hello i got this nice theme of yours but i have a problem 1 how can i make my drop down menu work and 2 how can i make a sub title on the main menu like the way the you have it on the demo 3 how can i make short codes for calling the WHMCS price or domain checker to be diplayed on the Hompage using the shortcode

Thank you very much for your purchase.

To display the navigation as shown in the demo you first have to create a new menu in “Appearance – Menus”, add your required items to it and arrange them by dragging them below each other. You’ll notice that when you move an item a little to the right it will move the dashed drop area as well. This makes it a sub item of the item above. To show subtitles for the main items you first have to enable the field “Description” in the “Screen Options” located in the top right corner. As soon as you did that you will see the description text area when you click on an item – enter your short subtitles in those fields. Please have a look at the documentation if you’re still having problems.

WHMCS is unfortunately not integrated in this theme. Shortcodes are only provided for the layout elements shown in the live preview.

thank you for your fast respond i was able to make the drop down on main menu but i was not able to find the sub subtitles of the menu like how the sample website looks like can you please give me direction from folder to folder instructions and i would also like to know if there is any way i can create a domain checker using short codes because i really wold like to have a domain checker in the home page area thanks

You really have to know a few basics about WordPress menus so I suggest you read this article before proceeding http://codex.wordpress.org/Appearance_Menus_Screen

I pretty much can’t explain it better than I did in the comments earlier and in the theme documentation. Please have a look at this screenshot to get an idea how it should look http://static.serifly.com/screenshots/rackhost_wp_menus.png

Unfortunately there is no domain checker. Please link to your WHMCS installation for that purpose.