Discussion on Radioos - Responsive WordPress Theme

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5 comments found.

Looks so clean :)

Clean & Nice! GL with sales!

I purchased this theme. Is there a way to easily reorder the project images on the home page? For example, in your demo page, could you have “The Monster” and “25th Chapter” images exchange places without deleting them and reuploading in a different order? This isn’t covered in the documentation.

Thanks for your reply!

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

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I purchased this theme on ThemeKingdom’s website. I’ve had horrible support from them and ultimately, lost money because of this. This theme does not work with any of the newer plugins (Visual Composer, Revolution Slider, the list goes on…). Contacting them through their ‘official’ support took a couple of days at which point I was promptly told their was nothing they could do about it citing the theme as old/depreciated (this isn’t shown anywhere on the theme store page). They offered to exchange it for a newer theme from their library but never responded to any messages after that. Took my money, pretended to provide support, and then never bothered answering again. I would definitely not recommend Theme Kingdom.

Hi Clovis,

We have replied to your review on Facebook, and I sent you email as well.

After some looking, we were able to find what’s going on. In mid-July we have switched our support system from web ticketing to email based system, and different platform. I found your original ticket, but for some reason it never appeared in the new system.
Which has lead to this situation where technology has failed us, and where you are disappointed on our service.

I can not blame you – I would be quiet pissed off in the same situation. However, my offer is still same – I can give you any theme, free of charge, with one year of updates and support.

Please reply to my email, so we can resolve this issue in friendly manner.

Thank you,
- Djordje

This issue has been resolved. It appears to have been a misunderstanding. :) Thanks to ThemeKingdom for contacting me to get this solved!

That said, I would still not recommend Radioos as it’s an old and outdated theme; however, their newer, more recent themes are great to work with and work perfectly! :)

Thank you, Clovis

Hi Clovis,

I’m glad to hear that we have resolved this in the best possible manner. :)

Thank you,
- Djordje

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