26 comments found.
Hello,the Theme is really good but I need some settings that I can’t find. I’m using https://promo-theme.com/raga/interactive-links/, and it has a Porfolio on the Right Side, so when I open this is exactly like https://promo-theme.com/raga/projects-grid/, but what I need is not open the Projects/Images in PopUp, with the Projects View Page I can do it, because there is one setting to Turn it On or Off the PopUp, but for the Full Portfolio in Interactive Links I didn’t find the option to disable this PopUp, can you tell me how to desactivate the PopUp in Porfolio in Interactive Links page? Thanks
Hi, please check this https://scrshot.promo-theme.com/d0RYCshZ
Hi, very nice effect the text, the letters and the scroll effect. Are you planning to do for use with Elementor? That would be great
is it possible to change the numbers (01 02 03 04) that are on the left above the text and replace them by something else? I don’t see them anywhere thanks fort help
Hello! Please create a support ticket
I sent a ticket! and I’m waiting for the answer. It’s not normal that in the model, slipt screen and the others : There is only the text and the image that can be modified! The numbers (01/02/03/04) on the left can’t be modified anywhere, and this right (01/04 – 02/04 – 03/04) and the View project links can’t be deleted or removed ! If no solution, you pay me back
No update since March 2020?
Hello! It’s absolutely compatible with all last WordPress versions
Hi, i like the thene in the header imagine that changes the colors can i change for the colours i want? I like to see image changing colour automaticly buy i want to have my brand colours dunno if is possible abd easy.
Hello! Sure, you can change it in the Theme Options one-click https://scrsht.promo-theme.com/WbX4qVLFhk.jpg And color array on the main page https://scrsht.promo-theme.com/qysTQ3UcTd.jpg
Hi. I have downloaded the theme from my download section on Envato Market, and it doesn’t appear to be the latest update. Is there a way you could get me the latest version? Thank you!!
Hello! You can use the Envato Wordpress plugin to update it automatically.
Hi, I have chosen the splitscreen as a homepage, i would like to see all screen on mobile screen, i mean left and right (on desktop) will go top and bottom on mobile. Is it possible to view in this way ? Can we add button or link on each slide (left as well right) ?
Hello! Yes, it’s possible. The button can be only on the one side. It can be added only via customization of the splitscreen shortcode.
Hi, thank you. When you say “yes, it is possible”, does it concern the possibility to see the right screen under the left one when we view on mobile device ? How to do such customisation, i mean left and right on desktop are going top and bottom on mobile ? And for adding a button on right side for example, you say it is possible with customization, can you give me some detail about how to do it (just t know if it is in my knowledge or not )
Yes, we mean the mobile device. To add the 2nd button – you need to add a custom PHP code and CSS styles
Hi, pre buy question: Can I set my own colors for the background color change effect on “creative agency” and in the scattered portfolio?
Thanks!
Hello!
Yes, you can 
Nice, I already figured out. I also submitted a ticket for some support on the theme. Could you check that? Thanks!
Sure 
Hello! I was going to switch a main page to “Design Studio” but can’t find a side menu like in demo for some reason. Any advice?
Hello! Please check it in the Appearance->Widgets->Sidebar
Hi, I moved my website to another domain and I want to register purchase code there. I keep the files in old domain. Also I tried to register the code to the new domain and now my website is broken. It shows content like [yprm_banner background_image_circle=”” bg_overlay=””.....
Thanks!
It`s working fine now!
Great
Hello,
when will you release the next update?
Hello! What features are you waiting?
Don’t fix RTL flaws?
Hello! What do you mean?
Do you guys have a fix for the lightbox fo portfolio images? It doesnt function correctly on my site and on your own demo site.
What do you mean?
Please update the Raga addon Plugin
Still nope… Tried on two different devices after updating then clearing cache.
Please clear cache here and check https://promo-theme.com/raga/project/the-bridge/
A+ support and product. Gonna full star this theme now… Thank you.
You are welcome
Hello ??
I am waiting for your comment
Hi, I have chosen the splitscreen as a homepage
Now on desktop the scrolling is perfect.
But on mobile the scroll is like section. I want to scroll same like desktop with the image on mobile.
How do i do that ?
Hi, I have chosen the splitscreen as a homepage
Now on desktop the scrolling is perfect.
But on mobile the scroll is like section. I want to scroll same like desktop with the image on mobile.
How do i do that ?
Hello,
I already tried this but not working.
Hello,
In this demo homepage https://promo-theme.com/raga/splitscreen/I want to change “explore project” button text to “read more”
How do I do that ??
Hello! It’s here: https://s.mail.ru/DEy9/9JTBTm2Dv
If you have any questions, please ask our support team https://themeforest.net/item/raga-creative-multipurpose-wordpress-theme/24721711/support
Hello,
I already tried this but not working.
Please contact our support team and send them you URL and WP access.
I have sent details from support form.. please check.
please let me know once done
They’ll answer you in 1-business day. Thank you for your patience.
Hello, still they have not resolved my query
They ask you to update the Raga addon plugin
ok.. its working now. thanks
Hello can you replay???
Hello! Do you mean our support team?
I placed comment here but you didn’t reply
What i would like is :
I have chosen the splitscreen as a homepage
Now on desktop the scrolling is perfect.
But on mobile the scroll is like section. I want to scroll same like desktop with the image on mobile.
How do i do that ?
It’s not possible by the size of the mobile screen and by technology.
If I want to customize then ??
You can’t do it on mobile like the descktop.
I will pay you if you customize then ?
Sorry, It’s not possible by the technical side.
Tried installing demo content but got this message: Failed to create tmp table _fwbk_wp_sfa19p8xxj_wc_download_log. REFERENCES command denied to user ‘hkg742955404276’@’72.167.190.232’ for table ‘wp_woocommerce_downloadable_product_permissions’ ..... Its a brand new site.
Hello! Please contact your hosting support. The problem in the Mysql user rights. They’ll help you.
My host, Media Temple, cant seem to make it work and they’ve been trying for hours and with several staff… is there another way?
Did you contact your hosting support?
yes,been chatting with them for hours… nothing seems to work.
this is a brand new site of just a few hours with no posts, other plugins (except that your theme requires). it’s a virgin clean site so there cant be other problems or conflicts with this theme.
The problem in the mysql user rights, not in the theme or WordPress. Please contact our support team, they’ll help you to install manually.
Was just told that MT does not allow changes to user rights in that regard… so what do we do now?
Please contact our support team, they’ll help you to install manually.
Do you offer paid customisations ?
Yes, we can check you customisation list
Ok thanks! can you send me an email to send to?
Hello, Can you tell me why these links are not working?
http://raga.loc/project/the-bridge/I need to see what those project pages look like before buying
So on this page on mobile, how do people visiting your site know that they’re suppose to slide left or right to see the next project on the slider?
https://promo-theme.com/raga/splitscreen-projects/Is this function already available? Like a navigation for mobile?
Hello!
We’ve updated permalinks, please check again. We’ll add arrows tomorrow Thank you for your response
Hi there,
Where can i see the 5 menu layouts (examples) ty
Sorry, what do you mean?
“Flexibles Menu Types, 5 different menu types” Where can i see them in action, as an example, i found only the classic menu style, maybe you have also overlay, other off canvas… that’s what i mean
1) https://s.mail.ru/928d/zAxg3pgPL 2) https://s.mail.ru/373y/zdiZjzanK 3) https://s.mail.ru/Ek62/gGYu1zGnV 4) https://s.mail.ru/Mfst/eTYcAreeR 5) Hidden menu 6) And with side logo
