44 comments found.
All is great but the contact form submitted by AJAX is not working. I’ve followed the steps in index.html for the contact form. 1. locate mail.php at the root directory 2. change hidden required input in my HTML file - admin_email to my own email 3. check js loading at the end of HTML file - libs.min.js/ramio-custom.js It supposes to show a 5 seconds done function after submit, but there’s no respond.
Hello! Thank you for choosing Ramio!
Please contact us via support contact form and we’ll reply as soon as possible.
Kind Regards, Natalia, mix_design
Hello!
I have a problem, if I add a button on the page that has the same destination (link) as (Our works) it does not work.
Thanks for your help.
Hello!
Replied to your email.
Kind Regards, Natalia, mix_design
Hello, Thanks a lot for your help !
5 star customer service, wonderful.
I highly recommend mix_design.
Thank you for such a nice feedback!
Hello, I want to add an additional section to my website (I duplicated the “about us” section with different content, I added a menu button that leads to this new section “about us 2”), but it doesn’t work.
What should I add or change to make it work?
Thanks for your help.
Hello! Thank you for choosing Ramio!
Replied to your email.
Kind Regards, Natalia, mix_design
Thanks for your help. Super fast support thank you!
Thanks a lot for such a nice feedback!!!
Hello, As I told you last time, when I add a new section, it works, but if I add 2 new sections, it doesn’t work.
Let me explain: when I click on section 1 or on section 2, the same page is displayed and not a different page.
Can you tell me how to fix this problem?
Thanks for your help.
Hello! Replied to your email.
Kind Regards, Natalia, mix_design
5 star customer service, wonderful !
Thanks a lot!
Style CSS file is missing please help
Hello! Thank you for choosing Ramio!
Ramio is an HTML template, not a WordPress theme. So the installation process is different.
After downloading and extracting template package you will find 3 folders:
- HTML – ready to use HTML template;
- RamioGULP – if you want to totally customize Ramio, you can use this template;
- Documentation – our help file.
Follow the steps below to setup your site template:
- In order to start working with Ramio open HTML folder to find all ready-to-use template files. Choose one of the demo *.html files (any ready-to-use demo you like) and rename it to index.html.
- Next you’ll need to prepare a project for customization. Below is a list of files and folders that are required in the root directory of your project:
- index.html – your chosen *.html file (renamed already);
- css folder – stylesheet files;
- js folder – JavaScript files;
- fonts folder – used fonts files;
- img folder – project images and favicon;
- mail.php file – for sending e-mails;
- .htaccess – this file contain rules for files caching on web server.
- The other files can be used according to your preferences.
- Your project is ready to go! Now you can start adding your texts, images and video to your new awesome website.
- After the customization is over, you’ll need to upload the project files to your hosting web server using FTP client or cPanel interface in order to use it on your website.
Hope this information was helpful! If you have more questions, please contact us via support contact form and we’ll reply as quickly as possible. Kind Regards, Natalia, mix_design
Thanks a lot. I got it for free as file of the month. It is coming soon page but i used it as home page. Lot of customisation required but looks fantastic.
Hello! Thank you for choosing Ramio!
Kind Regards, Natalia, mix_design
Hello, I just downloaded this template and I want to ask the best HTML app for editing this template in order not to mess the codes.
Secondly, the back arrow link for contact form is not working on the demo, how can that be fixed.
Thanks for this template and I hope to purchase it.
Hello!
Thank you for choosing Ramio!
1. You can use any popular code editor you like: Visual Studio Code, SublimeText, Atom, Webstorm.
2. Please clarify the issue: – what browser do you use? – your screen resolution.
Please contact us via support contact form and we’ll reply as quickly as possible. You can find “Support” tab on the item page.
Best Regards, Natalia, mix_design
Does it support RTL?
Hello! Unfortunately, this template does not have a ready-to-use demo with RTL support. Kind Regards, Natalia, mix_design
I’m using the monochrome version. I have added the latitude and longitude numbers in the map-monochrome.js file:
// Insert Your Google Map Parameters
var latitude = 35.540984824376544,
longitude = -97.4579177253612,
map_zoom = 14;I’ve confirmed the script is included in the index-monochrome-kenburns.html file:
<script type=”text/javascript” src=”js/maps/map-monochrome.js”></script>
What else am I missing?
Do I need to add a Google API key?
Hello! Yes, you need Google Maps API key. Please contact us via support contact form and we’ll send you an instruction. Kind Regards, Natalia, mix_design
Hi, I can’t get the map to work. Is there anything else that’s needed besides the Google Maps GPS coordinates?
- LC
You need Google Maps API key. Please contact us via support contact form and we’ll send you an instruction. Kind Regards, Natalia, mix_design
What’s the easiest way to make the social icons bigger? -LC
Never mind. We figured it out.
For those who may want to know . . . . I added the ionicon size classes in css and called the 4x size in html like so:
HTML
<li><i class="ion-social-facebook ion-4x" /></li>
<li><i class="ion-twitter ion-4x" /></li>
<li><i class="ion-instagram ion-4x" /></li>
<li><i class="ion-youtube ion-4x" /></li>
CSS
.ion-2x:before { position: relative; font-size: 2em;}
.ion-3x:before { position: relative; font-size: 3em;}
.ion-4x:before { position: relative; font-size: 4em;}
.ion-5x:before { position: relative; font-size: 5em;}
Hello! Nice solution! Thank you for choosing our template! If you’ll have any more questions please contact us via support contact form and we’ll get back as soon as possible. Kind Regards, Natalia, mix_design
Support when will you get back to me this is urgent!
The installation process is not that simple perhaps be more detailed with your explanation. I’m really regretting buying this.
Hello!
We replied to your email on Nov., 17. The question was about template installation, right?
If you have not received an answer to your question, please check your spam folder.
Kind Regards, Natalia, mix_design
Here is an instruction for the template installation again:
After downloading and extracting template package you will find 3 folders:
- HTML – ready to use HTML template;
- RamioGULP – if you want to totally customize Ramio, you can use this template;
- Documentation – our help file.
Follow the steps below to setup your site template:
- In order to start working with Ramio open HTML folder to find all ready-to-use template files. Choose one of the demo *.html files (any ready-to-use demo you like) and rename it to index.html.
- Next you’ll need to prepare a project for customization. Below is a list of files and folders that are required in the root directory of your project:
- index.html – your chosen *.html file (renamed already);
- css folder – stylesheet files;
- js folder – JavaScript files;
- fonts folder – used fonts files;
- img folder – project images and favicon;
- mail.php file – for sending e-mails;
- .htaccess – this file contain rules for files caching on web server.
- The other files can be used according to your preferences.
- Your project is ready to go! Now you can start adding your texts, images and video to your new awesome website.
- After the customization is over, you’ll need to upload the project files to your hosting web server using FTP client or cPanel interface in order to use it on your website.
Hope this information was helpful! If you have more questions, please contact us via support contact form and we’ll reply as quickly as possible. Kind Regards, Natalia, mix_design
How much do you charge for your team to install. Those instructions are not helpful. You lost me at number 2. I don’t get it.
Hello! Replied to your email. Kind Regards, Natalia, mix_design
i am unable to install it which download file i have to us to install?
Hello! Thank you for choosing Ramio!
After downloading and extracting template package you will find 3 folders:
- HTML – ready to use HTML template;
- RamioGULP – if you want to totally customize Ramio, you can use this template;
- Documentation – our help file.
Follow the steps below to setup your site template:
- In order to start working with Ramio open HTML folder to find all ready-to-use template files. Choose one of the demo *.html files (any ready-to-use demo you like) and rename it to index.html.
- Next you’ll need to prepare a project for customization. Below is a list of files and folders that are required in the root directory of your project:
- index.html – your chosen *.html file (renamed already);
- css folder – stylesheet files;
- js folder – JavaScript files;
- fonts folder – used fonts files;
- img folder – project images and favicon;
- mail.php file – for sending e-mails;
- .htaccess – this file contain rules for files caching on web server.
- The other files can be used according to your preferences.
- Your project is ready to go! Now you can start adding your texts, images and video to your new awesome website.
- After the customization is over, you’ll need to upload the project files to your hosting web server using FTP client or cPanel interface in order to use it on your website.
Hope this information was helpful! If you have more questions, please contact us via support contact form and we’ll reply as quickly as possible. Kind Regards, Natalia, mix_design
i want to use this template with word press how can i upload it there?
Hello!
Ramio is HTML template, not a WordPress theme. So the installation process is different.
Whole installation process was described in the previous message. More information about Ramio setup you can find in our documentation file.
But if you still want to install Ramio template to WordPress, you need to convert it to a WordPress theme.
If you have more questions, please contact us via support contact form and we’ll reply as quickly as possible.
Kind Regards, Natalia, mix_design
Do any of you had any problem with Mailchimp integration? we get a mailchimp ajax submit error.
Hello! Thank you for choosing our template!
Just checked your link, notify form worked fine! Did a new subscriber appear in your Mailchimp list?
Please use support contact form for answer. Kind Regards, Natalia, mix_design
Upon uploading the ZIP file into Wordpress, I receive this alert. Please advise.
“The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
Hello! Thank you for choosing Ramio!
Ramio is HTML template, not a WordPress theme. So the installation process is different.
First you need to unzip the downloaded package. After extracting template package you will find 3 folders:
HTML: ready to use HTML template; RamioGULP: if you want to totally customize Ramio, you can use this template; Documentation: our help file.
Next you’ll need to work with HTML folder. Select the *.html demo you like and rename it to index.html. In order to start working with Ramio, all you have to do is copy chosen .html file along with supporting folders provided with this template on your FTP server. Use FileZilla or other similar application.
More information about Ramio setup you can find in our documentation file.
Hope this information was helpful! If you have more questions, please contact us via support contact form and we’ll reply as quickly as possible.
Best Regards, Natalia, mix_design
How can I replace images without pasting url. I need to place image that in the root folder
Problem solved 
Hello! I want to replace the map with an image of 900×1200. Can you help me?
Hello! THank you for choosing Ramio! We have a ready-to-use instruction how to replace map with image. Please contact us via support contact form and we’ll reply as quickly as possible.
Best Regards, Natalia, mix_design
I have send a reply mail regrading a error. Can you resolve it
Hello! You can send an email directly to support@mixdesign.club Kind Regards, Natalia, mix_design
Hi! Great template – quick question. Is there a way to remove the split screen and just go with normal scroll. Looks like this works in mobile view just not desktop?
Hello!
Of course, you can remove all styling for the desktop version and use mobile layout.
Kind Regards, Natalia, mix_design
How easy is to edit this template, in terms of deleting some modules? Does it come with a template with some images and I can change them or do I start only with code. Thanks!
Hello!
You can easily delete any section in the template. The template comes with ready-to-use demo pages. Images are replaced with placeholders. You can easily add your images to the project and replace the placeholders with them.
Kind Regards, Natalia, mix_design
Hello, I just bought your template. Like it!
I don’t want the map on the contact us page. I’ll like to replace it with an image of 900×1200.
How can I modify the code?
Hello! Thank you for choosing Ramio! Replied to your email. Kind Regards, Natalia, mix_design
Hello, I sent you an email with the information you requested. Waiting to hear from you. Thx
Hello! We sent a reply again. If the message is not in your inbox, please check the spam folder. Kind Regards, Natalia, mix_design
Hello, help me please. I tryed to delete map section but in this case “day counter” disapear…. ???
Hello!
Thank you for choosing Ramio! Replied to your email.
Kind Regards, Natalia, mix_design
Hello! Lovely theme. Is there a way to customise the colour skin?
Hello, deadelia! Thank you!
Of course, you can change colors the way you like.
Kind Regards, Natalia, mix_design