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Hi,i have seen the video background option, do you also support video galeries for self uploaded media/videos?
how to uplaod demo theme data
Hi, any theme update since november 2021… Is this theme still up to date with last wordpress ? Any update/upgrade coming? Thanks
Hi, the theme is compatible with the latest WordPress. we are constantly monitoring the most recent releases. If there is something we need to update we will upgrade the theme. Thanks
So in more than one year you didn’t find anything to update, debug or add? Lastest wordpress is 6.1.1. Your theme is checked 6.0.x do you update envato profile ? I’m waiting for a loot of cghanges or debug on your theme and as I see all refund message I’m not the only one to think you should make your theme better (fonts in pixel, font changing, more options to blocks, theme more opened to standard gutenberg system…) and you say you had nothing more to do with it for more than one year ? As others I feel I lost money…
Not sure I understand your point, but do you have a specific improvement to suggest or? To let you know Envato has max 6.0.x to select from. It’s normal for some customers to ask refund messages, we do not pretend Rayden is perfect for all. So far it has several hundreds buyers.Thanks
Admin bar doesn’t reflect the change with ajax transitions making site unusable.
Url doesn’t change after ajax transition.
Other Gutenberg blocks are not initiated after an Ajax transition
Images do not use responsive wordpress coding (photos are huge!)
Fonts size are in pixel and can’t be set from theme options
Media queries are not mobile first
Font can’t be changed easily
Theme have not enough options to manage the theme (header footer hero sections etc…)
Rayden blocks have not enough options
Light/dark background do not change all parts correctly
Prehistoric theme. With GSAP (which was why I bought it).
At this point I can’t ask for a refund as i bought it to far ago without using it. My mistake. But i can’t even use it with buggy page transitions and no responsive image coding. I just have to do it again from scratch – with better results. And having hundreds of buyers doesn’t mean your theme is well coded.
Is it even possible to override files ??
Hi, on the same token, your bug reports does not mean necessarily that they are actually bugs (check our demo) – we need to verify this. You can open a private ticket on clapat.ticksy.com provided your support period has not expired. Thanks
Hi, at this time I won’t take a new support. I desactivated ajax. It was one of the points (transitions) why I choosed this theme, but now I need to finish the work properly without making the site again from scratch. Just tell me if overrides are possible (and which files are concerned) in child theme. Thanks
Pienso comprar el tema, pero no estoy seguro si ¿es compatible con wordpress, elementor y elementor pro?. ¿también su instalación es como cualquier otro tema?
We provide Gutenberg demo content. The theme has not been tested or integrated with Elementor. We have also a 14 days return policy. Thanks
I’m looking forward to be refunded. Please could you answer me?
Hello, we will process your request today. Thanks
Hi, tried couple of times but I’m getting ERR_CONNECTION_TIMED_OUT if you can open a private ticket on clapat.ticksy.com and provide wp admin access? And also try replacing all the hero images with images coming from your media library. If you import demo data they may not be displayed because of browser’s CORS policy. Thanks
Hi, we will process your request tomorrow
I love all of your themes, GG!
I’m thinking about buying this one “Rayden” but I prefer the font from Canela. is it possible to set Canela-Regular as the main font for the website? I suppose it’s a yes!?
What I mean by main font is to replace Rayden Font with Canela font?
How to change Caption text to image on Rayden Collage block? I was already change caption, alt and title to image in media library but there is still default “Caption Text”
If you are using gutenberg, you can set the info text for each image in its options – collage item, properties right panel. Thanks
I’ve noticed minor bug in theme. When I choose “Rayden button” and try to add additional class name, new class doesn’t appear on button. It’s same for Rayden popup image block.
Hello, if you can open a private ticket on clapat.ticksy.com we can address it. Thanks
Is there a way of creating a gallery of 100+ photos in a easy way? there is a gallery block but the photos don’t click and don’t expand.
Hello, Can I change the view project url on the page sticky showcase in portfolio->sided large url?
I am on a time crunch and my query has gone un answered please respond when possible thank you
Hi there, escalated your ticket(s) to our web designer in order to get the best sizes for fullscreen images. Thanks
Hi, I’m trying to add more images to portfolio items. But under portfolio settings I’m not able upload more than 9 images, could you please guide to add more images to the portfolio items > bricks Wall
Hi, trying increasing the number of posts per page in Settings -> Reading -> ‘Blog pages show at most’
Hi, is it possible to have the titles on the liquify slider in other locations instead of centre? e.g. bottom left, or bottom right, with different fonts? is the liquify animation effect customizable?
Hi there, not through settings but custom CSS. Thanks
Thanks for the awesome template.
I have just a little question: i get everytime many errors when i want to import the demo data..
And i have no circle cursor on the website..
May that be the result because i updated to wordpress 5.9?
Hello, check if you have it enabled in customizer -> general settings. If the problem persists plz send us wp admin access in a private ticket on clapat.ticksy.com. Thanks
Ok thank you, it worked.
try replacing all hero images in portfolio options with images coming from your media library or your own domain. If the problem persists plz send us wp admin access in a private ticket on clapat.ticksy.com. Thanks
Thanks for your awesome support It’s fine now
hello team, I love your theme but i didn’t see blog section. I am word press starter. I need blog section for education purpose together with portfolios. Please how could I solve it, help me out. Thanks. Waiting reply.
need help !! the theme is not working! firstname.lastname@example.org
Hi, support is provided at clapat.ticksy.com plz open a private ticket there, provide wp admin access if possible and we will assist you Thanks
I wanted to change the Project font and I paid my money (you suggestion) for https://wordpress.org/plugins/use-any-font/ I upload the font “Lato” and selected H1, H2, H3, in settings and “Nothing” ! Is there any way to change the Font at all, anywhere? I found the Project headings and slider titles too bold and would like the font to be less punchy to I went for “Lato” without success. Can you advise?
Hi, if you can open a private ticket on clapat.ticksy.com and provide wp admin access so we can investigate further, thanks
hello i need quick install kind of installation or demo data with all as your demo kindly send me on registered email id
if you open a private ticket on clapat.ticksy.com and provide wp admin access we can help you with demo install, thanks
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