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I am using RealChurch v1.2
Since I updated with Wordpress 5.9, the Features Image does not seem to work any more when I want to create a new post.
Whenever I want to password protect a new page, it works fine if I enable the “SHOW PAGE CONTENT” checkbox in the Page Options. But if I disable it in order to rather add a “Content” item in the Drag&Drop Page Builder, the page content is not rendered and no password is requested to view the content of the page for the end-users.
Is there a newer version of the theme that is compatible with Wordpress 5.9 ?
We will push the update for WP5.9 fix very soon!.
I have taken over website responsibilities from someone else in my church that has left. Our website is using Real Church and has not been updated in a long time. We are currently on version 1.07,which now has a lot of php errors due to some things being outdated.
How can I receive the latest version? Who can I contact to attempt to verify as much information as possible?
In this case, we suggest you to update the theme first.
You can follow this : https://goodlayers.ticksy.com/article/1893/
*Please note that only the purchaser can obtain the update version from the Themeforest account that purchased this theme.
Hi, please I need to update to the current theme, I can see my purchase on the envato plugin the backend of my website, but there is no option to update the plugin.
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
You can check if you’re on the currency version in Appearance > Theme. The current one is V1.2.1
Thank you for your prompt reply, Yes I’ve followed the theme update article, and I’m trying to use auto updater via Envato Market Plugin, everything the article was followed, I can see the theme via Envato Market plugin but no option to update. Currently, my theme version is Version: 1.06. I’ve checked under the plugin, I don’t have GoodLayers’ under plugins. But via the Dashboard I can See Real Church when it’s clicked you will see goodlayers admin panel but there is no option to update it.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Oh and before moving forward, can you make sure that you have the Envato API setting following this? https://goodlayers.ticksy.com/article/10957/
There were some changes to the permission recently.
After following this and still doesn’t work then please send us the detail.
I’ve sent you the details. Update option still doesn’t show after I’ve regenerate a new token. Thank you
Thank you so much for your help and for sorting it out very quick. God bless you.
You’re welcome and glad we could help
I can’t seem to be able to Delete or Move or Down any of the Items any more. I can edit current ones but nothing else.
Please make sure that you update the theme to latest version in order to use with WP5.7 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
Please also make sure that all your being used plugins are compatible with WP5.7 as well.
Hello, Could you please make my purchased theme compatible with PHP versions 7.3 and above?
My website is down and the reason is with PHP version update.
The site was compatible with older version of PHP and hence the error is seen for the same.
Website was down for two weeks. Please do the needful ASAP.
There should not be any issues with php 7.3.
Could you make sure your theme is updated to the latest version? You can find the update instructions here: https://goodlayers.ticksy.com/article/1893/
If that doesn’t solve it, then send the WordPress and ftp login-password so we can see what’s wrong: https://themeforest.net/user/GoodLayers
It seems that on the homepage under the Upcoming Events section, the left and right navigation buttons, have stopped working. I have 18 events published and the number of events in the element is set to show 25, but the arrows/navigation buttons will not work. Sometimes the pagination shows and sometimes it doesn’t. I would appreciate any suggestions you can give me. Here is my site – https://www.bfcnewarkde.org/
Please make sure that you update the theme to latest version in order to use with WP5.6 Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
Please also make sure that all your being used plugins are compatible with WP5.6 as well.
Thank you for getting back to me. I did have the latest theme. Just in case it was the theme, I deleted, and reinstalled it. I also disable all plug-in except for the Really Simple SSL plugin and the navigation buttons still didn’t work. Still not sure what else to try.
I cleared the cache after each change and also checked in multiple browsers.
I have embedded a video from Youtube as an Iframe. The height seems to be fixed at 280px. In what file is this referenced?
That height is added to make the video responsive, it depends on the video width and its aspect ratio.
I fixed it with CSS:
Hello; In the article (https://goodlayers.ticksy.com/article/1894/) it is mentioned that all theme functions are wrapped with the if( !function_exists(‘some_function’) ) however I’m trying to use print_event_grid funciton in my functions.php file and getting error. Any ideas?
You can override this particular function by copying the event-item.php file into your child theme and editing it there. Make sure to keep the same folder structure.
I just recently added Secure SSL to my site so that I can except payment after adding that I am unable to make any changes to the site and my menus are no longer working. Has anyone else experienced this issue?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also if I renew support and it is 5.5x compatible would I be able to download the new version with the extended support?
Actually you don’t need to renew support in order to get the update.
Please see the update instruction I provided previously
Is the theme now 5.5x compatible?
Yes, but make sure to update date the theme first.
To update theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)f
Hi, this theme hasnt given me problems in the past, but sadly since the wp update to 5.5 it seems i cannot use the page builder. I cannot edit, remove, resize or add components using the builder and now during this pandemic the client whom i purchased the site for wishes to do a bit of a page design rework.. Any advice? I already tried disabling all plugins and updating to latest but no dice.
That’s weird.. We already launched the fix for this.
Please help! Since the Wordpress update, nothing within the Real Church theme options is editable, nothing will save. I also have drop downs for my main menu that are not working. When is this fix proposed to be pushed?
Can you try to update the theme? Already launched the fix for Real Church.
There is no theme update available in the Envato Market plugin. I had already checked there prior to commenting.
Ok no worry, can you please open a ticket in our support site and provide wp access + site url? We will help looking into that directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
After a recent Wordpress update the dropdown menu stopped working. Please help!
We will launch the fix soon!
Please update support for latest php version
It supports. Please make sure to update the theme to latest version first. https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
I am not able to resize my logo that I uploaded. I followed the steps provided and didn’t work. Tried clicking on the support link and it goes to page not found.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
I try to install the theme but it says this: Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed. Am I doing something wrong? how can this be fixed?
You are uploading the wrong file. Please check this out https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How do I remove the header menu from my site please? http://camuk.org/
You can disable menu in the wp-admin > Menus page: https://ibb.co/xFR3V3r
We just launched our site using this theme. When we replace the logo file, the site is no longer mobile friendly. I think the file must be too big, but no matter what I do, it doesn’t work. When it reverts back to the theme logo, it works fine on mobile. Please help.
GoDaddy informs me the new Wordpress 5.3 update is crashing this theme. I’m posting this only so the developer know it needs an update. The site went down. I called them to figure out why. They determined it, after disabling all plugins and reinstalling it. Site crashed again. They changed the theme from this one, and the site was back up.
It appears that there aren’t many users for this site, as the last update was in April and there have been some major WP updates since.
Please make sure that you update the theme to latest version in order to use with WP5.x. Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
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