Good customer support, but poor operation document.
182 Reviews
I have had two issues both of which have been quickly solved. Very good support.
The design is grat but the support is also very good. A little frustrating becasue it is by email, but the help is great.
by 3Heo 2 years ago
Excellent support. Sandeep persisted until the issue was resolved.
excellent support. and many help worth of working with this team. Thank you.
WordPress has detected that your site is running on an insecure version of PHP. does not support 7.2
Author response
Hi,
Please make sure that you update the theme to latest version in order to use with WP5.x. Also, by updating the theme, please make sure that you update GoodLayers' Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
Please note that the the statement : "WordPress has detected that your site is running on an insecure version of PHP" is nothing to do with the theme at all. You must upgrade PHP version from your CPpanel or contact host provider to do it. We can ensure that our current version of the theme supports PHP7.x
After you can fix this, we hope you will consider to re-rate the theme. One star makes us really sad :(
Great theme, with great support
Sandeep has been very supportive when I file trouble tickets. In most of the cases the problems ave been my ignorance of the capabilities of the theme.
Sandeep is always patient with my requests and has earded this five star rating.
Walter Andreas
no demo file at this thema. so very hard to setup.
Author response
We actually do have the guide for this : https://www.youtube.com/watch?v=Gn7p21oFUFo
Excellent customer support. Very pleased with their turnaround time should something go wrong. Very responsible. Highly recommended.
This is an amazing theme, just beautiful and it can do sooo much. Seller is incredibly responsive as well. Well worth the money for this one.
Of the best themes for churches. Missing update to use other slider and donation pages
No option for instagram in social networks,
