Hi,

Thanks for contacting us with your concern.

The listing page you are seeing may have different filters applied. So, please check that you don’t have any filters applied on the listing page or Elementor Properties Widget you are using.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hello,

Thanks for reaching out to us.

You can block the dates by adding dummy bookings using the Booking Form at the front-end. There is no other option at this time.

Please let me know if you have any further questions or concerns.

Regards

Hello,

Thanks for reaching out to us.

You can use 1 Regular License on 1 domain. If you have multiple websites, kindly buy more licenses or consider an Extended License.

Please ensure to remove any previous installation that had the same license.

Let me know if you have any further questions or concerns.

Regards

Hi,

Please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards

Hello,

Thanks for reaching out to us.

1. You can activate the RealHomes Currency Switcher feature to allow the visitors to switch the currency to their own choice.

2. No, the plugin doesn’t work without the subscription service. It is crucial for its functionality.

Please let me know if you have any further questions or concerns.

Regards

Thank you one more question does the currency plugin accepts these currencies ? (Saudi Arabia ( SR) , Euro , Dollar , Turkish lira & Kuwait (KD) )

Hi,

The currency switcher plugin accepts almost all the currencies available.

Thanks & Regards

Hi,

Sorry, we have not tested any affiliate plugin with RealHomes yet. However, we will check some good plugins with it and add their support in a future update.

Thanks & Regards

Actually, my entire main page the top banner has disappeared. For this I always used the slider. But I can’t get it back.

Hello,

Thanks for reaching out to us.

Sorry to hear about this issue. This is not a known problem, and you should not experience this problem after the update unless you update the theme from a very old version.

Please reach out to our support as we have to look into it thoroughly.

Regards

Hello,

Thanks for contacting us.

This is a known problem with Gutenberg Editor, a WordPress component. So, if you are experiencing any issues in another language that contains a special character, then I suggest that you should use the Classic Editor plugin.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Thank you, I don’t need gutemberg for this project so I’ll disable it. Regards!

Pleasure

Hi,

Thanks for contacting us with your concern.

1. Please navigate to Dashboard → Real Homes → Customize Settings → Misc and translate the “View Property” string [ https://jmp.sh/zKdkFXt ]. You can’t translate the Customizer strings using POEdit or Loco Translate because they are control by WordPress Customizer.

2. The “Advance Search” text is available in Home Settings as shown here – https://realhomes.io/documentation/homepage-settings-modern/#search-form-on-homepage

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

many thanks

Hi,

Thank you for reaching out to us.

Please select a search results page from the Search Form Elementor Widget settings as shown here – https://jmp.sh/JGYF5zP

The search will not work properly without selecting a search template in the settings.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Regards

Hi,

You can change the word “Featured” in the Elementor Widgets from the settings, and for listing pages, you must use the Loco Translate plugin and change the “Featured” string.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hello,

Thanks for reaching out to us.

RealHomes is fully compatible with the Elementor page builder.

If you are having any problem then please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards

Hi,

Thanks for reaching out to us.

The password is automatically generated for each registration for security reasons.

Please let me know if you have any further questions or concerns.

Regards

Hi,

Thanks for reaching out to us.

If you have added the description to the relevant taxonomy (location), it should be displayed on the single taxonomy page.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hi,

Thanks for reaching out to us.

The verification process sometimes fails due to high traffic on Envato servers. So, please try again, and it should work.

If you are still facing this problem, then kindly reach out to our support team, and they will activate the theme for your manually.

Regards

Hi,

Thanks for reaching out.

For log-in/registration setup, please consult the following parts of the documentation.

Setup Login: https://realhomes.io/documentation/setup-login/

Setup Registration: https://realhomes.io/documentation/setup-registration/

If you like users to post/submit the properties without registration then you can activate Guest Property Submission [ https://realhomes.io/documentation/guest-property-submission/ ].

Regarding Favorites, you need to activate it for non-registered users by activating the option “Require Login for Add to Favorites” [ https://realhomes.io/documentation/favorites-page/ ].

Please let me know if you have any further questions or concerns.

Regards

Hi,

Thank you for purchasing RealHomes.

1. It is not an obligation; you can consider renewing it only if you need technical assistance from our customer support.

2. You can set the agent information section to display in the main content instead of in the sidebar.

You can even hide the entire Agent section if you like to. Both options are located in Customizer panel [ Dashboard → Real Homes → Customize Settings → Property Details Page → Agent ] as shown here – https://jmp.sh/VFyY3CK

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hello,

Thanks for reaching out to us.

If you have your property data in CSV or XML, then you can set up RealHomes and migrate all the data from your previous theme into ours.

Please let me know if you have any further questions or concerns.

Regards

Hello,

Thanks for reaching out.

The purpose of Real Estate CRM is to keep the submitted data from agent and contact forms. So, there is no option to disable it.

Please let me know if you have any further questions or concerns.

Regards