8212 comments found.
Print view stopping me from getting this template.
Hi, when I posted new properties, they are not showing on the top list of the listing format in Real Homes, and even when I make them sticky, how can this be resolved please?
Hi,
Thanks for contacting us with your concern.
The listing page you are seeing may have different filters applied. So, please check that you don’t have any filters applied on the listing page or Elementor Properties Widget you are using.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Hello, How to block dates for rental theme without creating a bookings? Is there any easy way to select dates and block it?
Thank you
Hello,
Thanks for reaching out to us.
You can block the dates by adding dummy bookings using the Booking Form at the front-end. There is no other option at this time.
Please let me know if you have any further questions or concerns.
Regards
Hi, we have bought two licences:
FIRST ONE
Item Purchase Code: *-84c8-799dc07e4b80 Purchase Date: 2021-10-15 22:15:06 UTC
SECOND
Item Purchase Code: *-d9880673add4 Purchase Date: 2021-10-25 18:56:23 UTC
Can we use one of those in a third site? As we make a lot of websites for clients we dont know if both licences are active. We donde remember with which sites we used the two licences and if those website are active today.
Can we send you an email anywhere with the complete licences so you check it?
Thanks, Francisco
Hello,
Thanks for reaching out to us.
You can use 1 Regular License on 1 domain. If you have multiple websites, kindly buy more licenses or consider an Extended License.
Please ensure to remove any previous installation that had the same license.
Let me know if you have any further questions or concerns.
Regards
hello, I have problems that I can not embed images in my footer with the CSS, it must be because this embedded the same CSS but the image was deleted from the library so I’m trying to do it with new image that I uploaded and the same CSS but it does not work, I need you to help me to solve it.
.rh_footer.diagonal-border-footer, .rh_footer, .rh_apply_sticky_wrapper_footer { background-image: url( https://homekeypropiedades.cl/wp-content/uploads/2020/08/Corredora-de-propiedades-home-key-propiedades-venta-arriendo-2.jpg); }
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hello, I am interested in buying the Real homes theme but, I still have one question how many different currencies can I add, and does this plugin works without any subscription? Because as it shows there is something called (App ID https://support.openexchangerates.org/article/121-your-app-id)can you please send me a guide on how it works? thank you
Hello,
Thanks for reaching out to us.
1. You can activate the RealHomes Currency Switcher feature to allow the visitors to switch the currency to their own choice.
2. No, the plugin doesn’t work without the subscription service. It is crucial for its functionality.
Please let me know if you have any further questions or concerns.
Regards
Thank you one more question does the currency plugin accepts these currencies ? (Saudi Arabia ( SR) , Euro , Dollar , Turkish lira & Kuwait (KD) )
Hi,
The currency switcher plugin accepts almost all the currencies available.
Thanks & Regards
Hi, do you have a tipster function or affiliate for people who want to become an affiliate partner for the real estate company?
Hi,
Sorry, we have not tested any affiliate plugin with RealHomes yet. However, we will check some good plugins with it and add their support in a future update.
Thanks & Regards
Hi, Since the update is the searchform from my homepage gone?
Actually, my entire main page the top banner has disappeared. For this I always used the slider. But I can’t get it back.
Hello,
Thanks for reaching out to us.
Sorry to hear about this issue. This is not a known problem, and you should not experience this problem after the update unless you update the theme from a very old version.
Please reach out to our support as we have to look into it thoroughly.
Regards
Hello, I think I’ve found a bug. When editing a property, if the language is differente than english, the property location box doesn’t show the locations. It works if the lang is setting as english.
example:
english is working https://www.pensareweb.it/portamontanara/working.jpg italian not https://www.pensareweb.it/portamontanara/not-working.jpg Can you help me? thanksHello,
Thanks for contacting us.
This is a known problem with Gutenberg Editor, a WordPress component. So, if you are experiencing any issues in another language that contains a special character, then I suggest that you should use the Classic Editor plugin.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Thank you, I don’t need gutemberg for this project so I’ll disable it. Regards!
Pleasure
I cannot translate the phrase “see property” in the property card, nor can I translate “Advance Search” that is below the arrow at the beginning of the modern version. please help
Hi,
Thanks for contacting us with your concern.
1. Please navigate to Dashboard → Real Homes → Customize Settings → Misc and translate the “View Property” string [ https://jmp.sh/zKdkFXt ]. You can’t translate the Customizer strings using POEdit or Loco Translate because they are control by WordPress Customizer.
2. The “Advance Search” text is available in Home Settings as shown here – https://realhomes.io/documentation/homepage-settings-modern/#search-form-on-homepage
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
many thanks
Hello!
I have added the search form element to the page in addition to the properties grid, however, whenever a search is submitted it doesn’t seem to communicate with the properties grid to display the appropriate items. Please help! How do I make these two elements work together?
https://dev.partek.ca/johnson/properties/Hi,
Thank you for reaching out to us.
Please select a search results page from the Search Form Elementor Widget settings as shown here – https://jmp.sh/JGYF5zP
The search will not work properly without selecting a search template in the settings.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
I would like to change word Featured to Hot Deal, how to do it ?
https://sv1.picz.in.th/images/2022/06/21/Vc0iTf.jpgHi,
You can change the word “Featured” in the Elementor Widgets from the settings, and for listing pages, you must use the Loco Translate plugin and change the “Featured” string.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Estou com uma dificuldade, pois o tema está sem a tag de compatibilidade com o Elementor pro após a ultima atualização. Inicialmente pedi suporte ao provedor do Elementor que me passou essa informação, a qual o tema está sem a tag de compatibilidade e pediu pra que eu entrasse em contato com vocês para que atualizacem.
Hello,
Thanks for reaching out to us.
RealHomes is fully compatible with the Elementor page builder.
If you are having any problem then please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
in the registration field is it possible for the user to select his password?
Hi,
Thanks for reaching out to us.
The password is automatically generated for each registration for security reasons.
Please let me know if you have any further questions or concerns.
Regards
Hi,
Thanks for reaching out to us.
If you have added the description to the relevant taxonomy (location), it should be displayed on the single taxonomy page.
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
It asks me to enter the purchase code but it does not recognize the one I downloaded from themeforest and the message is annoying
Hi,
Thanks for reaching out to us.
The verification process sometimes fails due to high traffic on Envato servers. So, please try again, and it should work.
If you are still facing this problem, then kindly reach out to our support team, and they will activate the theme for your manually.
Regards
when I create a link to post a new property, unregistered users are directed to favorites. I don’t know how to make them log in or post without registration.
Hi,
Thanks for reaching out.
For log-in/registration setup, please consult the following parts of the documentation.
Setup Login: https://realhomes.io/documentation/setup-login/
Setup Registration: https://realhomes.io/documentation/setup-registration/
If you like users to post/submit the properties without registration then you can activate Guest Property Submission [ https://realhomes.io/documentation/guest-property-submission/ ].
Regarding Favorites, you need to activate it for non-registered users by activating the option “Require Login for Add to Favorites” [ https://realhomes.io/documentation/favorites-page/ ].
Please let me know if you have any further questions or concerns.
Regards
Presale question:
I would like to know after the purchase of the theme the support is obligation to pay it every year or every 6 months?
Is it possible not to have the column to the right of the real estate agent in the default property page?
Does this theme require the use of elementor pro?
Hi,
Thank you for purchasing RealHomes.
1. It is not an obligation; you can consider renewing it only if you need technical assistance from our customer support.
2. You can set the agent information section to display in the main content instead of in the sidebar.
You can even hide the entire Agent section if you like to. Both options are located in Customizer panel [ Dashboard → Real Homes → Customize Settings → Property Details Page → Agent ] as shown here – https://jmp.sh/VFyY3CK
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
can i convert to this themes. My website is https://royalstreamyvillas.site
Hello,
Thanks for reaching out to us.
If you have your property data in CSV or XML, then you can set up RealHomes and migrate all the data from your previous theme into ours.
Please let me know if you have any further questions or concerns.
Regards
Hello, Is there any way to stop the property page agent form being added to the real estate crm?
Hello,
Thanks for reaching out.
The purpose of Real Estate CRM is to keep the submitted data from agent and contact forms. So, there is no option to disable it.
Please let me know if you have any further questions or concerns.
Regards