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940 comments found.

when a user comment on blog post it diverts and shows the comment on other post not on the one user posted and it displays wrong post ID.

rsriram

rsriram Author Team

Hi choudrymyasin.,

1) Regarding the property agent not showing correctly, it seems that you have removed the single-dt_properties.php file and added single-property.php and also you have added a folder property-details and added some file. Please remove all the modifications that you have made and then check the issue.

2) Send us the blog page where you have the comments issue, so that we can check on it.

It seems that your support expired on 12/10/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

1. I have changed the single-dt_proprieties to single-property because dt_ doesn’t look professional in real estate business, i will redo the changes and reply if the issue is resolved.

2. blog page for comments: http://www.ourupn.com/green-palms-gwadar-by-rafi-group/
rsriram

rsriram Author Team

Hi Choudry.,

1) Ok thanks.

2) It seems that you have made changes to the single.php file as well. Please try to remove all the changes that you have done and have a look.

Note: Please renew the support as mentioned in the previous comment to get further support.

Regards., DesignThemes Support.

I don’t show the Demo Content Import on my theme. please advise.

rsriram

rsriram Author Team

Hi.,

Thank you

Here is the video reference for Adding Agency & Agent:

Adding Agency & Agent:

http://wedesignthemes.com/support/knowledge-base/agency-agent/

Adding Agency

http://wedesignthemes.com/support/real-property-responsive-real-estate-wp-theme/#Agency

Adding Agent

http://wedesignthemes.com/support/real-property-responsive-real-estate-wp-theme/#Agent

For pagination

Sorry, we don’t have the pagination option for the agents, it show all the agents in one page.

If you need the pagination you need to edit the dt_sc_agent short code from /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php

Find Agent ID:

1) Go to Dashboard > Agents > Just hover the mouse on the category items and you can see the id value at the bottom of the url. Just get the tag_ID value from the url.

http://prntscr.com/e33ezc

2) Get into the Agents Page, click ‘edit’ link of the Agent and you can see the id value in the url section. Just get the tag_ID value from the url.

http://prntscr.com/e33gim

You may also refer the following links for further reference.

Knowledge-base:

http://wedesignthemes.com/support/article-categories/real-property-responsive-real-estate-wp-theme/

Forum:

http://wedesignthemes.com/support/forum/real-estate/real-property-responsive-real-estate-theme/

Forum Videos:

http://wedesignthemes.com/support/real-property-responsive-real-estate-wp-theme/

YouTube Playlist:

https://www.youtube.com/playlist?list=PL6kpawNbFm9VjeF-yYGBbBc5NOJSViw6M

BackEnd Demos:

http://wedesignthemes.com/support/backend_demo/real-property-responsive-real-estate-wp-theme/

Live Demo Request:

http://wedesignthemes.com/support/request-demo/

Regards., DesignThemes Support.

Thank you so much for your detailed reply!

rsriram

rsriram Author Team

Hi.,

We hope you had a great experience with our theme and support.,

Please take one minute to share your feedback by clicking on a rating below.

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

I’m thinking about buying your theme. I just have a “few” pre sales questions in order to find the right theme for my upcoming site:

1. Is it possible for the customers to add their own home for sale? 2. If yes, can I provide specific questions they need to fill in order to add their listing to the site? 3. Can the customers change their listing with username and password? But cannot change anything else but their own listing. 4. Am I able to check the customers listing before it goes live? 5. Do I get a notification if a customer changes their listing? 6. Is it possible to smush the pictures automatically that customers upload to the site? If not, then is it possible to set a maximum size for the pictures? 7. Is it possible to set a time that if the listing is not changed for say four months, then it automatically disappears from the site?

Sorry for all the questions but better ask them before buying, right? :)

rsriram

rsriram Author Team

Hi Michael.,

Thanks for payment. We will check and let you know. We have removed your email id.

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Hi Michael.,

Thanks and we have received the payment.

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Hi Michael.,

Done, Your custom work. We have sent details to your mail. Please have a look.

Regards., DesignThemes Support.

Is there a way to get rid of the select your style tab on the page when viewing. I don’t want viewers to have access to that. Thank you

rsriram

rsriram Author Team

Hi Cdonaleski.,

Get into Admin Panel > Real Property > Others > Disable Style Picker > YES > Save All.

Refer the screenshot: http://prntscr.com/e814k7

Regards., DesignThemes Support.

Hello I have a problem on the site images are slow to load, I also tried it on another server but the result is the same, site is www.colinapessina.com

rsriram

rsriram Author Team

Hi DigitalNat.,

If the images are larger in size by default the image will take some time to load which is common in all servers. You can try to optimize the images using some optimization plugins and also try some cache plugins like WP Super Cache and WP Total Cache and have a look.

It seems that your support expired on 02/03/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

I don’t see a way to change the title image on the IDX generated pages. Please advise. Thanks

rsriram

rsriram Author Team

Hi Cdonaleski.,

OK, Thank you.

We hope you had a great experience with our theme and support.,

Please take one minute to share your feedback by clicking on a rating below.

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Regards., DesignThemes Support.

Is there a way to add this feature on all pages. I am uploading the background title image to each page but it is not showing up, still default. However, the code you gave me for the IDX pages works great. Please advise, thank you.

rsriram

rsriram Author Team

Hi Cdonaleski.,

Locally we have changed the background image for the page tilte section https://snag.gy/TXjKC5.jpg,and https://snag.gy/YE8vOK.jpg it wokrs fine. So, Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it.

Regards., DesignThemes Support.

Hello, Please confirm does this theme supports WordPress 4.7.2 version? Because older version of this theme was not supported with 4.7.2 and some features were not working and i have to down-grade my wordpress version. Thanks

rsriram

rsriram Author Team

Hi.,

Kindly send us what is the issue with the latest version of wordpress with some screenshot. So that we will check it and help you ASAP.

Regards., DesignThemes Support.

wayaweb

wayaweb Purchased

Hi, i have 2 questions.

1) im having this error: “An error occurred. Your enquire can not be sent.” when trying to send an email from the property form, but i have no problem sending it by the contact page that also use contact form 7.. i already tried using TLS 587 and SSL 465 with WP-SMTP Plugin and both configs work well from the contact section, but not have the same error from the property section page, what could it be?

2) Is it possible to update to WP4.7, cause i already tried but when i did, i coudnt edit any page, post or property..

my site: https://propiedadescancun.mx

Please help.. i paid the extended support

rsriram

rsriram Author Team

Hi.,

1) It seems that you have used our older version 1.7.2. So, kindly update the theme version 1..8.8 and check out the mail issue.

2) Yes, our theme is compatible with WP 4.7. So kindly update our theme version 1.8.8 which is compatible with WP 4.7.

Kindly refer our knowledgebase link for how to update the theme http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/

Regards., DesignThemes Support.

Where do I get the latest version of the theme and how do I update the theme?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

You can download the theme files from the download section of themeforest. Please have a look at it.

Please update our theme with latest version to fix the issue. Please follow the instructions in the below knowledge base link for updating the theme.

http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/

Note : Your support has been expired. Please purchase the support item to move further.

Check this link for renewing the support :

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

The instructions you provided state that one of the options for updating the DesignThemes Core Features Plugin is to delete it and then reinstall it. I deleted it, but now it is nowhere to be found when searching the Add Plugins page. I’ve tried searching by keyword, author, and tag. Where is it???

rsriram

rsriram Author Team

Hi.,

After Get into Admin Panel > Appearance > Install Plugins > here can install the updated DesignThemes Core Features Plugin.

Refer : https://snag.gy/YAq1wB.jpg

It seems that your support has expired on 02/03/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.

Visit the below link for renewing the support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

Hi, I have a doubt. I need a multilingual site but there are things like descriptions (of each properties) that my client wants to translate manually. is it possible?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Yes its possible, we provide the .po files for translation.

Looking forward your purchase happily :-)

Regards., DesignThemes Support.

Hello,

After updating theme’s latest version and wordpress version i am facing the same issue that was about user comments.

When a user posts comments on any blog post it automatically diverts to below property post. http://www.ourupn.com/properties/talha-block-bahria-town-lahore-10-marla-plot-for-sale/ Below post id is showing on every post when i hover on edit button. http://www.ourupn.com/wp-admin/post.php?post=3985&action=edit Snapshot attached: http://imgur.com/uZKkJDm

I have shared the login details please resolve the issue.

Thanks

rsriram

rsriram Author Team

Hi choudrymyasin..,

We have made the changes as per your needs. The below given code are added in your custom css.

.home .entry-details .entry-metadata p.tags { display: none; }

It seems that your support expired on 12/10/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Hi.,

We have visited you blog page link, and when we post a comment it works fine.

Refer : http://recordit.co/lIDjp38O8n

If you still have an issue, kindly send us a video where you have the issue. So that we will have a clear look from our end,

It seems that your support expired on 12/10/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

I want to buy this theme but before buying I have a question. Can I customize Submit Property form and also can I connect this theme with Woocommerce? And If I want online payment. I mean people can pay for a residence from it details page and I want a checkout and add to cart option. Is this theme compatible with these options?

rsriram

rsriram Author Team

Hi hasanbaluch.,

1) Yes you can customize the property submit form from the the php file, but we have not connected the theme with woocommerce plugin.

2) We have designed our theme such that, the users who want to sell their property, have to pay the subscription for their property to be listed in the site. We do not have check and cart option in our theme.

Regards., DesignThemes Support.

Change “garages” to Parkings

I’ve tried to change the word “Garages” to Parkings without using string translations by changing the templates for a moment, finding and replacing all “Garages” for “Parkings” It did change the words correctly on the property-pages but not on the archives pages.

I’ve tried String-translations and did find one place where it had a string called Garages, so I’ve added the translation in Dutch and Spanish, but without any luck.

Off course I’ve checked all po-mo files for the word Garages but nothing came up.

I’ve also changed everything in the child theme folder.

An other problem is that I don’t want to have the slideshow option on the archive pages. I loads to slow for all the images that are added to each property. I saw the comment about the same problem and the solution was to upload a new “archive-dt_properties.php” So I did but the slideshow is still there, loading every image of every property and taking to long to load.

I hope somebody can help

rsriram

rsriram Author Team

Hi.,

Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes

If you need your Purchase Code you may download it from your Theme Forest account > Downloads > choose the necessary product>Download>License certificate & purchase code.

Kindly refer the following links for getting clear idea.

http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/

Regards., DesignThemes Support.

What do I need to do to update this theme? Do I have to buy support just to update the theme? Why?

rsriram

rsriram Author Team

Hi Craig.,

Please make sure you have done the STEP 5 in the below knowledge base link for updating the theme. If you have not done, please do that step and then check the pages.

http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/

If you still have any issues, kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

I updated that plugin but underneath it says “No compatibility data found”. Why is that?

rsriram

rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it

Regards., DesignThemes Support.

Most of the themes doesn’t got the ability to change the prices based on Rent & Sale separately and therefore comes with common price for both search parameters . Hope we can have separate pricing for RENT & SALE which is extremely important as well as different search parameters . Kindly confirm . Also i forgot the fact the support is expired but we havent used the downloaded script at all so far , so please be kind enough to answer :)

rsriram

rsriram Author Team

Hi.,

We have installed the theme and import the dummy data . Please have a look.

Thank you, we look forward to helping you!

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Many thanks for kind assistance – appreciate that. Can you kindly refer to email since there is a small issue which i need your attention .

rsriram

rsriram Author Team

Hi.,

You have to enable the search option.

Navigate to Dashboard > Real Property> Buddha Panel > Property Option (Add Options )

Please refer the attached screen shot : https://snag.gy/bvCRso.jpg

zelener

zelener Purchased

Presale question: is it possible to add custom fields to properties? Such as SKU or CODE or ANTIQUITY, etc? And then, is it possible to add those custom fields to properties search as filters?

Another question is if this theme can be translated to spanish.

Thanks i

rsriram

rsriram Author Team

Hi.,

Thank you for your interest on our theme.

1 ) As of now w don’t have that option to create a custom fields to a property. But if you need we will do a custom work for your site. Else you can customize the php file as per your need.

Note : If its a minor customization means, we will do it for free. If it takes more than 1 hour, we will charge $25/ per hour.

2 ) Yes, You can easily translate our theme to Spanish. Our theme coma along with default PO and MO. And also our theme is fully compatible with WPML plugin.

Regards., DesignThemes Support.

Hello! I’m searching for an event-based real estate template, just like this website – https://rentlikeachampion.com/ There is a tennis event all year everywhere so I need to build a website that homeowners can post their home and attach to events. User enter location into search field and gets a list of events for this location. Each event has a list of houses for rent. Can it be realized with your template out of the box?

rsriram

rsriram Author Team

Hi bailandocore.,

Thanks for the interest in our theme. Our theme is purely based on real estate and does not work based on events as you have mentioned. But our theme is supported by the plugin “The events calendar”.

Regards., DesignThemes Support.

I finally got a project to use this theme on and I installed it and the import dummy data button is not at the top right corner. its missing. do you know what would cause this.

rsriram

rsriram Author Team

Hi Gatorman.,

In our updated version we have removed the “Importter” option form the buddhapanel. You can import our demo content via “UNYSON” plugin. Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

Refer : http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

It seems that your support has expired on 02/03/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.

Regards., DesignThemes Support.

Hello, thanks for the help. please update the training material. I always try to follow that if possible. its not up to date but thanks for helping me this one time.

rsriram

rsriram Author Team

Hi.,

Please refer the YouTube tutorials : https://www.youtube.com/playlist?list=PL6kpawNbFm9VjeF-yYGBbBc5NOJSViw6M

Our support team will always be happily available to assist you.

Hi, just a question. This error code comes up: Warning: number_format() expects parameter 1 to be double, string given in /home/mpp/public_html/wp-content/themes/realproperty/single-dt_properties.php on line 55 How to solve it? Cheers, Chris

rsriram

rsriram Author Team

Hi.,

Make sure that you have configured the property option under Admin Panel > Real Property > Property > General. If not kindly configure the settings and check out the issue.

Refer : http://prntscr.com/g966jh

If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.

Note : Make sure that you have used our updated version 1.8.8. If not kindly update the theme and check out the issue.

Please follow the below instruction for how to update the theme.

Refer : http://wedesignthemes.com/support/knowledge-base/steps-to-update-the-theme/

It seems that your support has expired on 02/03/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.

Regards., DesignThemes Support.

sam_os

sam_os Purchased

Hi I like your theme but I am facing issues I cannot publish any pages and even cannot change the image slider background on the home page when i click on the slider it show overlay black screen but nothing happen

here image for not showing publish button http://prntscr.com/g9olnx

here image showing back screen when i click on the upload

http://prntscr.com/g9ommt

please help me

rsriram

rsriram Author Team

Hi Sam.,

Make sure that you have not activate “UNYSON Pagebuilder” module , if not kindly deactivate the module and check out the issue.

Refer : http://wedesignthemes.com/support/knowledge-base/unyson-page-builder-module/

If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

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