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926 comments found.

when a user comment on blog post it diverts and shows the comment on other post not on the one user posted and it displays wrong post ID.

rsriram

rsriram Author Team

Hi choudrymyasin.,

1) Regarding the property agent not showing correctly, it seems that you have removed the single-dt_properties.php file and added single-property.php and also you have added a folder property-details and added some file. Please remove all the modifications that you have made and then check the issue.

2) Send us the blog page where you have the comments issue, so that we can check on it.

It seems that your support expired on 12/10/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

1. I have changed the single-dt_proprieties to single-property because dt_ doesn’t look professional in real estate business, i will redo the changes and reply if the issue is resolved.

2. blog page for comments: http://www.ourupn.com/green-palms-gwadar-by-rafi-group/
rsriram

rsriram Author Team

Hi Choudry.,

1) Ok thanks.

2) It seems that you have made changes to the single.php file as well. Please try to remove all the changes that you have done and have a look.

Note: Please renew the support as mentioned in the previous comment to get further support.

Regards., DesignThemes Support.

I don’t show the Demo Content Import on my theme. please advise.

rsriram

rsriram Author Team

Hi.,

Thank you

Here is the video reference for Adding Agency & Agent:

Adding Agency & Agent:

http://wedesignthemes.com/support/knowledge-base/agency-agent/

Adding Agency

http://wedesignthemes.com/support/real-property-responsive-real-estate-wp-theme/#Agency

Adding Agent

http://wedesignthemes.com/support/real-property-responsive-real-estate-wp-theme/#Agent

For pagination

Sorry, we don’t have the pagination option for the agents, it show all the agents in one page.

If you need the pagination you need to edit the dt_sc_agent short code from /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php

Find Agent ID:

1) Go to Dashboard > Agents > Just hover the mouse on the category items and you can see the id value at the bottom of the url. Just get the tag_ID value from the url.

http://prntscr.com/e33ezc

2) Get into the Agents Page, click ‘edit’ link of the Agent and you can see the id value in the url section. Just get the tag_ID value from the url.

http://prntscr.com/e33gim

You may also refer the following links for further reference.

Knowledge-base:

http://wedesignthemes.com/support/article-categories/real-property-responsive-real-estate-wp-theme/

Forum:

http://wedesignthemes.com/support/forum/real-estate/real-property-responsive-real-estate-theme/

Forum Videos:

http://wedesignthemes.com/support/real-property-responsive-real-estate-wp-theme/

YouTube Playlist:

https://www.youtube.com/playlist?list=PL6kpawNbFm9VjeF-yYGBbBc5NOJSViw6M

BackEnd Demos:

http://wedesignthemes.com/support/backend_demo/real-property-responsive-real-estate-wp-theme/

Live Demo Request:

http://wedesignthemes.com/support/request-demo/

Regards., DesignThemes Support.

Thank you so much for your detailed reply!

rsriram

rsriram Author Team

Hi.,

We hope you had a great experience with our theme and support.,

Please take one minute to share your feedback by clicking on a rating below.

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

I’m thinking about buying your theme. I just have a “few” pre sales questions in order to find the right theme for my upcoming site:

1. Is it possible for the customers to add their own home for sale? 2. If yes, can I provide specific questions they need to fill in order to add their listing to the site? 3. Can the customers change their listing with username and password? But cannot change anything else but their own listing. 4. Am I able to check the customers listing before it goes live? 5. Do I get a notification if a customer changes their listing? 6. Is it possible to smush the pictures automatically that customers upload to the site? If not, then is it possible to set a maximum size for the pictures? 7. Is it possible to set a time that if the listing is not changed for say four months, then it automatically disappears from the site?

Sorry for all the questions but better ask them before buying, right? :)

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.

http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

If you found any difficulties to import dummy data. Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.

Regards., DesignThemes Support.

Thanks for the instructions link. I had read different instructions before.

I get the following error message when trying to install the demo data: “Cannot create file: /home/u42463/public_html/wp-content/uploads/fw-backup/tmp/database.json.txt”

After couple of try I got the demo data to install okay.

I sent you the WP credentials and FTP login details.

Can you send me your paypal account details via email so I can pay you for the customization? I can respond to that email and send you the details of the fields that I would like you to create.

Is there a way to get rid of the select your style tab on the page when viewing. I don’t want viewers to have access to that. Thank you

rsriram

rsriram Author Team

Hi Cdonaleski.,

Get into Admin Panel > Real Property > Others > Disable Style Picker > YES > Save All.

Refer the screenshot: http://prntscr.com/e814k7

Regards., DesignThemes Support.

Hello I have a problem on the site images are slow to load, I also tried it on another server but the result is the same, site is www.colinapessina.com

rsriram

rsriram Author Team

Hi DigitalNat.,

If the images are larger in size by default the image will take some time to load which is common in all servers. You can try to optimize the images using some optimization plugins and also try some cache plugins like WP Super Cache and WP Total Cache and have a look.

It seems that your support expired on 02/03/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

I don’t see a way to change the title image on the IDX generated pages. Please advise. Thanks

rsriram

rsriram Author Team

Hi.,

Get into Admin panel > Real Property > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.

.dsidx .fullwidth-background {
background: url(http://wedesignthemes.com/themes/dt-realhome/wp-content/themes/realproperty/images/parallax-building.jpg) center center repeat !important;
}

Note: You can change the background image url as per your need.

Regards., DesignThemes Support.

Thanks so much!

rsriram

rsriram Author Team

Hi Cdonaleski.,

OK, Thank you.

We hope you had a great experience with our theme and support.,

Please take one minute to share your feedback by clicking on a rating below.

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Regards., DesignThemes Support.

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