401 comments found.
8 days with no response to support request. Does their support work?
What is ticket ID?
56140 (zendesk) – thanks for your response.
preview doesn’t work
Hi My property map not showing anymore. Any video or info on how to resolve? I have just updated theme to v3 Thanks you
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Can i use this theme / template to create a kind real estate investment like that of www.buyproperly.ca ?
I just need a real estate wordpress theme that has some kind of investment terms / functionalities like https://pixner.net/revest/revest/index.html
Yes, you can use
Hi can you change the search bar to be eg number of people, required date tec ?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
With the latest wordpress updates I can no longer click any buttons in the theme options, why? It seems to me a pretty serious flaw. I have also tried with other browsers. Thank you!
i just bought your theme and there is a Jquery issue jQuery.fn.load() is deprecated and jQuery.fn.live() is deprecated. Can you tell me how fix that or update you theme ?
I upgraded to RealTo v2.3.0 now the Options don’t work and i can’t change the logo or anything on the RalTo Theme Options
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Is the theme working with worpress 5 ?
Yes
can i upgrade my theme to this? https://www.ownincabo.com
This is different template, you have to purchase it first then you can use it.
Hi, there is some property data that I can’t modify. For example ‘Area ’ and ‘Lot size’. Once they are added, I can’t find them anymore. Can you please guide me?
Did you purchased?
does this theme support RTL (Hebrew) and multilangual?
yes, it support
Quiero cargar imagenes pero ya no me deja existe algun problema con eso ?
I don’t understand, can you right in English?
Hello, i bought your theme and had an issue almost right away with elementor, I opened a ticket last week, still no answer from you, could you help please…
and my ticket has been deleted..
sorry wrong page, please delete my message
No problem
Hi, i’d installed the theme but i’m not seeing the demo…..please how do i import the demo?
you have to import demo manually, you will find demo files in your download package
Hi, I need assistance to get the properties shown when people put in a search. I have reached out to support and still haven’t received a response. It’s been over 2 weeks now. I NEED HELP! Thank you to anyone who can assist me.
please send me your support ticket id
2044236
Support Ticket ID: #2044236
Hello. Any updates?
you got replied
There is any way to use this template on Houzez?
no
I have posted 2 tickets for Realto Theme. Private Ticket # 2002455 and Private Ticket #2008070. I need a response! It has been 5 days with no response?
Hi, You opened ticket 17 hours ago and our team is off on weekend. You will get reply in few hours.
TTFB
Hi
I have just sent through a support ticket but waiting for a reply.
I have an issue with the Time to first byte (TTFB) for http://www.carterpropertyenterprises.com.au/ Taken 16 seconds to open when you first visit the website. I have changed the theme to another theme (worked correctly so not server based), once I activated the Real To Real Estate Theme again it had the same TTFB problem.
Also disabled all plugins, this didn’t fix the issue.
Would appreciate some feedback from Author if possible.
Thank you in advance.
Please send your ticket ID
Hi FaveThemes. That is the issue, there is no Ticket Id!!! Nothing submits, nothing is being sent! No confirmation email. I have sent the email about 6 times with the same content regarding TTFB over the last 3 weeks. Can you see any of these emails on your end? I used both Envato and trying to go directly without any luck.
Please open ticket here https://favethemes.ticksy.com
Hello, I would like to update a site (WP 4.9) that has realto 1.4.3 installed I’d like to buy and install the lasted version. Can I keep the properties already entered? or do I lose everything? Davide
you will not lose anything
Ok thank you very much!