Reviews for Realto - WordPress Theme for Real Estate Companies

Reviews for Realto - WordPress Theme for Real Estate Companies

Cart 1,406 sales
Well Documented

71 Reviews

for Customer Support

Es muy mala la atención a cliente, llevo días y nadie me soluciona nada, aparte de que la plantilla no lo puedo personalizar, el slider en el forum siempre es un problema.

for Customer Support

Very poor customer support, the theme is not bad but I need to make a lot of code personalization

for Documentation Quality

Good design, quite fast but missing private fields for agent notes and owners section linked to properties

for Customer Support

Just rated this theme and then I went back to Realto theme and tried something that actually fixed my issue. The thing is, I spent many days trying to overcome something that a developer could have helped with. So if you do buy this theme (again its actually nice looking and could be simple) be prepared to figure things out yourself. Documentation gets and 'F' and support is lacking

for Customer Support

Customer support was okay at first. But now is non-existent. I am paying for support and shouldn't be ignored by the author.

for Customer Support

I am still in the process of trying to get my site up and working - support is very unresponsive....they went on vacation for a week and a half and just left me hanging.
I have one ticket that has not been answered since July 22, 2016 and now I have four tickets that have been in the cue for 5 days....
I really hope they return soon so I can get this site up for my client....
And if they rectify themselves I will come back an change this review.

They started out really good and responsive and since then they have gotten progressively worse and worse.....too bad - this theme and Favethemes.com have potential - but not with customer service like this.

Marc Francoeur

I can not update de plugin in wordpress

Author response

If you cannot update plugin it is not theme issue, did you ever contacted with our support team ? please contact with our support team they will check your problem.

for Code Quality

no use, no support, seems like never upadted the theme...

for Other

Great theme and excellent customer support!!!

Author response

thanks

for Customer Support

by CG - United States 8 years ago

by JW - France 8 years ago

for Customer Support

by NP - Philippines 8 years ago

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