1044 comments found.
Hi, could you please check the following website currency converter for USD & Rupees is not working for this website.
We are using Premium Theme Kindly Check : https://www.prowinproperties.com/?currency=USD https://www.prowinproperties.com/?currency=INR https://www.prowinproperties.com is our WebsiteI have been having ongoing issues / ticket open with you since November 2022 – it is now March 2023 – 5 months and it is still not solved! I need support as it’s your theme and plugins having the issue. I have sent dozens of emails to support@codefactory47.com with no response. I even purchased a new license for this support that is not just ignoring me. Please respond and resolve the issues!
Hi,
Could you kindly contact us at support@codefactory47.com? We’ll be glad to assist you with your problem.
Best regards.
If you had read my comment you would see I have emailed dozens of times with no response to that email.
Just received email from you and replied.
Thanks.
I have several problems with this theme it’s coming up to a month and no real support.
I’m in Canada so I am using the realtypress plug in for my ddf/mls data feed so I have to use the short code.
First thing was the submit button on the main page footer for the feedback form was cut off my friend made a custom css to make it correct size so we fixed that.
Second thing is if we use the nice search type menu the picture is missing. We spent hours trying to get it work so gave up and used the video instead however the big problem with that one on mobile there is nothing no video and I’m guessing on mobile there is supposed to be a picture instead of a video is just a white screen.
Finally because we have to use realtypress plug in all the images are different sizes there is no way to control and make them uniform it looks sloppy and messy.
To forgo the realty press and use the original theme you have to manually enter all the listing info with 1500+ listing that isn’t going to happen
Also if anyone knows on realtypress what we can use in the short code to filter only single family homes that would be great. I’ve tried property_type=single_family but it just displays nothing. I have commercial and other properties showing up with my luxury homes I want to filter out.
The site is live on my domain roethel.ca if you want to talk to me about it or can help fix some of these issues I’d be grateful.
Hello, does support property frontend translation with wpml?
In the gallery of images of the property there are vertical images of 1024 pixels, but both the gallery and the lightbox (or the full screen viewer) are cutting them … is there an option to be able to show the complete image?
Hi,
Sure. Please, contact us at support@codefactory47.com and our support agents will help you.
Best regards.
I received instructions by email but I didn’t understand anything. It doesn’t exist “Customize” on black toolbar.and the photos you sent in the message for example do not appear
We’ve replied to your email with video explanation. Please, check it and reply if you still have any questions.
Best regards.
Thanks for your perfect and quick help to me
Thank you for the kind words, we are glad to be helpful.
If you will have any other questions, please, feel free to contact us via email.
Best regards.
Hello, it seems that the text editor for slider revolution is not functioning properly. ie adding a shadow or text stroke. I contacted slider revolution support and they indicated it was related to the theme. Any thoughts?
Hi,
Sorry for late reply. Please, contact us at support@codefactory47.com, our support agents will check the problem.
P.S.: Please, include in the message your purchase code.
Best regards.
Search function is no longer working after php update.
Hi,
Please, check reply to your support quest.
Best regards.
just replied, thanks! The theme files have not been modified, it’s a brand-new install of the theme as of Monday.
I found the issue, it was the Rank Math SEO plugin.
Thanks for your help!
Thank you for letting us know.
Best regards.
Is there a way to make the property listings for myself only? I dont want other agencies to post their listings on my website.
Hi,
Sure, allowing other users to submit properties is an options that you can disable.
Best regards.
Had to buy support for 6 months because since the theme update, the site is completely broken. I need a fix to the wp-content/plugins/cf47-realtyspace/vendor/timber/timber/lib/ImageHelper.php error on line 407.
17 hours and no response? I googled the error and I see a lot of sites with this theme are having the same issue.
Hi,
We are sorry for late reply, your request was receive when our workday was over. We replied to your email.
Best regards.
Hello, I sent the information requested, can you let me know if you got it?
Yes, thank you. We replied to your last email as well.
Hello, are there any news on the site?
Found a new when loading the search function: Deprecated: The each() function is deprecated. This message will be suppressed on further calls in /.../wp-content/plugins/cf47-realtyspace/lib/module/property/search/Engine.php on line 103
Are you guys working on the weekend? And will this issue be fixed before christmas?
Hi,
Sorry for late reply, support is limited on weekends.
Please, check reply to your support request.
Kind regards.
How do I disable the themes pop up sign up form. Its popping up on every entry into the home page.
Hi,
I assume you are using iHomefinder plugin. In this case you need to change this in Optima Express (iHomefinder) plugin settings.
If you need help with this, please, contact us at support@codefactory47.com
Best regards.
Good day,
The 1.5.0 Version of Realtyspace Companion conflicts with Advanced Custom Fields PRO and throws an error, causing the website not to load.
I had to downgrade to Version 1.4.30, and it works fine.
Please, look into the issue.
Thank you
Hi
Please, make sure that you’ve updated both Realtyspace Companion and ACF PRO plugins. We’ve tested plugins compatibility before releasing last update, everything is working correctly.
Best regards.
Good day,
I updated both of them, that is when the error occurred.
I presently have Advanced Custom Fields PRO Version 6.0.2 and Realtyspace Companion 1.4.30.
I even tried using Realtyspace Companion Version 1.5.0 with free Advanced Custom Fields and it did not work and gave the error.
Thank you
We sent multiple emails to the support email, but no one is answering. How to get support?
Hi,
We replied to your email. We requested access to your dashboard to check the problem you’ve described. Please, check your inbox.
Best regards.
Hi CodeFactory team, credentials provided in email. Thank you
Hi CodeFactory team, havent heard from you. We have purchased the theme and support, but cannot reach you
Sorry for the delay. We replied to your email. Credentials you’ve provided are invalid. Please, make sure you provide valid credentials in email reply.
hi, Its been a couple months since I first reached out for help with the image display issues. So I am posting here, hoping for a quick response:
I had a look at in the inspector to view the code generated by your RealtySpace Theme, where the Testimonials images are no longer displaying. Here is an example:
<imgclass=”review__photo-img” src=”https://www.enderbyrealestate.com/wp-content/uploads/2021/05/Dan-Rebekah-1-112×98-c-center.png”>
So, as you can see, there is a space missing and when I changed in the temporary browser session to img class then the image displayed again.
Also, on the home page there is a background image that is no longer displaying on the page: background-image: url(https://www.enderbyrealestate.com/wp-content/uploads/2020/03/CAN-REMAX-Industry-Statistics-2019.jpg)
... and that image is uploaded to the website and displays in the browser by itself – BUT does not display on the webpage.
Can you please fix these issues in your Theme code ASAP so the images display properly on the pages. Thanks!
Please, update theme and theme required plugins to latest version.
If issue still will be present, please, feel free to reply in ticket, we’ll debug the problem.
Best regards.
hi, Yes the entire site – WP, Theme and Plugins are all up to date. I have not had a reply on the ticket and that is why I am posting here.. Thanks!
I just saw a Theme update this morning, updated just now, cleared the browser … but it did not fix the issues I’ve described.
Im trying to remove the arrow and ‘see results’ part in the property hero section. I asked this a week ago but you haven’t responded
Hi,
We are sorry for the delay. Your ticket was replied a few days ago. If there is anything else we can help you with, please, reply to the email.
Best regards.
When can we expect this theme to have any update? It’s causing all kinds of problems for me and it’s not PHP 8.0 compatible. We were told there would be an update months ago.
Also do you have plans to remove/replace the compiler cache files & Twig/Timber cache so the site doesn’t rely on them?
We are sorry that it took so much time to release last update. A few days ago new update was released that provides compatibility with PHP version 8.x. Please, update theme and theme required plugins to latest version.
Best regards.
Hi, I updated the theme to the latest version (1.5), but the theme is still relying on Timber Cache. I’m not able to copy my site from a production environment to a staging environment w/o all kinds of issues. Is there plans to remove Timber Cache or is there a workaround?
Hi,
Have you updated theme required plugins as well?
Best regards.
Hi,
Do you still support / update the theme?
Thank you
Hi,
Sure, we provide support.
Developers are working on the update right now. Please, stay tuned.
If you have any questions related to theme support, feel free to contact us at support@codefactory47.com
Best regards.
I’m regretting purchasing this theme for such an important project. There has been no support and little response to requests for help.
Hi,
We are very sorry for delay. We replied to your support request. Please, let us know in reply to the message if everything works now or if you have any other questions. We’ll be glad to help you with further questions.
Have a nice day.
Just bought the theme. When open the file, I found 2 themes zip, which one shall I upload and what are the different between these 2 themes. Thanks.
Hi,
You need to upload realtyspace.zip file. Another file (realtyspace-child.zip) is a child theme that allows you to overwrite theme files without editing files directly in the parent theme.
If you will have any other questions, please, feel free to contact us at support@codefactory47.com.
Best regards.
Hello,
The problem is that the back button does not work on mobile. The problem is only with the chrome browser.
https://agenturadede.lt/Hi,
We replied to your email a few days ago. Please, reply to our message and we’ll check the problem.
Best regards.
hello! how are you? I am having a problem with the properties section, the filters are displayed and it does not let me select any item.
https://wmw.uy/inmobiliaria/properties/?Thanks a lot!
I found the problem.
the mistake -><labelclass="control-label"for="cf47rs_listing_header_sort">Sort By<selectid="cf47rs_listing_header_sort" name="sort" onchange="this.form.submit()" class="form-control">
how should it go ->
<label class="control-label"for="cf47rs_listing_header_sort">Sort By<selectid="cf47rs_listing_header_sort" name="sort" onchange="this.form.submit()" class="form-control">
labelclass is all together, it should be separate, the same thing happens in:
<selectid="cf47rs_listing_header_sort" name="sort" onchange="this.form.submit()" class="form-control">
the selectid is all together and is separate.
this is repeated for:form-groupform-group--sorting form-groupform-group--limit form-groupform-group--view
therefore it shows me with error
From already thank you very much!
Hi,
Could you, please, contact us at support@codefactory47.com, our support agents will check the problem? Please, include in the message your purchase code.
Kind regards.
){kind=link}