The theme works perfectly and customer support is fast.

Nice theme and professional ( and fast!) support. Well done!

Great layout but it could use a bit more layout options. Type and video background for example on single pages.

Being a customer at Themeforest for over than 8 years with 40 themes purchased, the customer support of codefactory47 is the worst i have ever dealt with.

Late responses with irrelevant replies and very late reactions to resolve the issues. More than 4 months to fix or at least to provide a definite explanation for the cause on a very critical bug which does not allow the editing of an existing property post and consequently leads to website crash.
I was forced to upgrade 2 times my hosting plan (paying extra fees) at my efforts to find a solution assuming that it was a performance issue.

The nice design and rich functonality of the theme are destroyed by the poor quality of customer support.

ktzam

great job!

Pathetic Services and Theme is not the same as theme look in the live demo.

The problem is that property pages do not load on a mobile device. When you try to open a specific property, the site stops

poor customer support!!! sent MULTIPLE emails for assistance and it was utter failure in resolving the issues. they saying they cant assist in the "TECHNICAL" issues. Weeks before any silly responses of "help" was given

BTW the issues is related to the team as it worked fine for more than 2 years and there seems to be a bug that came on and needs fixing. and their solutions was to hire a tech person. like WTF!! TAHT IS WHAT THE EXTENDED TECH SUPPORT TAHT WAS PAID IS FOR!!

LESS TAHTN A STAR RATING!!

Despite the very long waiting time in order to get help (we're talking a couple of months), the support finally fixed the bugs I was encountering with the theme.

Theme has bugs and errors in it and will crash. Terrible customer service. No assistance. Read the Comments section to see all the complaints and lack of assistance.

I needed some tweaks to customize the theme and I needed help updating plugins.

The support was essential and very attentive, helping me in everything.

The theme is great, I've been using it for years and I recommend it!

I look forward to new updates that always make the site better and better!

Thank you for your attention, you supported us excellently

A really nice, clean, modern Realty theme with some great features and works well. As some people mentioned the support is a bit slow but once they got back to me they were able to resolve my issues. I would recommend this for any Realty companies website!

Really enthusiastic about this theme.

Responsiveness of support could be a little better though.

Other than that, this is a really nice and robust theme.

Olaf

Great support and has features hardly seen in other real estate themes

There is no customer support, they don't respond including to refund requests, and the theme has tons of issues. Don't purchase this, find something better.