I have the theme for some months now. Wasn´t able to customize any part of it. Sad part i now have to start completely from scratch with a different theme. Support sucks just asks for screenshots, of what? a pile of nothing?
Author response
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
Timeless support within a minute response.
Absolutely nice approach to communicate & Items customizes options also too good.
Author response
Hi JasveerSingh .,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
Unresponsive to issues with their product, no follow-up from submitted issues.
Author response
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to helping you!!..
They respond me and give me the solution, Great!
Author response
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
Not worth it. I'd advise to find something better
Author response
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
by Zaraj 1 year ago
I am using the Red Art Portfolio theme for a long time and I am very happy about the support provided by the designers. They are doing a great job and giving fast and reliable solutions.
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
by almous 1 year ago
Great customer support!
Author response
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
Great theme and very nice support. Everything is working great. Truly recommend
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
I really like this theme. It is well documented and the support answers quick and is very helpful. Great service, thank you!
Author response
Hi.,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
Awesome support
Author response
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
Very nice theme, and support.
Author response
Hi miaou5 .,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
very nice theme
Author response
Hi.,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
Very good support, and beatiful and simply theme
Author response
Hi pablocream .,
Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
Best regards!
DesignThemes Support.
by aspxy 3 years ago
Thanks a lot!
Author response
Hi aspxy .,
We are glad you love our theme and that it suits your needs! Thank you very much for taking the time to review our theme and share this inspiring feedback with us!
Best regards!
DesignThemes Support.
Very nice theme, and support.
Author response
Hi franciscocunhaart.,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Please let us know what we can do for you in the future.
Best regards!
DesignThemes Support.
