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I know your theme only has one PRODUCT PAGE layout. However please consider adding a different way to show gallery. Because this one only looks good if you have very nice photography showcasing the item being bought.
However for stores that only have product pictures this layout is not nice. A better idea would be to have the image on slider with some thumbnails to the right side which is standard on ecommerce sites.
Any ideas if this is a future update?
How REFER doesn’t come with this :((
We have already planned to include optional product page layouts. They will be available in the next major update.
Awesome! Hopefully that major update is soon.
Any idea on when that major update will be? I’m about to buy a plugin that will do that kind of gallery but if you tell me is soon I might not buy it. Haha
The update will be released next week. Thanks for your 5stars review.
Hi. It’s been two weeks and was wondering if this is still a possibility. No pressure but still like to know when is it happening. Thanks in advance.
Sorry for the late response. We had some problems in the office and some delays in lur schedule. We are currently on vacation na d our office is closed, so it would probably be in the first few days of the new year. Happy holidays and thanks for your patience.
Can I update my wordpress to the 5.0 version? is the theme and its plugins compatible?
Yes, you can safely update.
Refer theme, Refer plugin and WooCommerce are compatible with WordPress 5.0
Regards, Althemist team
I love the look of the theme.
Presale question 1: the theme scores badly in Google PageSpeed Insights for mobile (only 28 out of 100). Do you plan on optimizing this?
Question 2: Will you build in support for Gutenberg?
the low rank is mostly caused by some demo images not optimized and not all resources cached. Other than that – the theme works pretty fast (ranking depends on content, server quality and also location).
Not really sure what do you mean about Gutenberg. The theme is fully compatible with WordPress 5.0. However, it stricktly depends on WP Bakery Page Builder, so you can’t use it with pure Gutenberg anyway. I mean, with pure Gutenberg you’d lose a lot of custom functionalities. Other than that – yes, it works with the Gutenberg editor.
Hope this helps.
Is it possible to display product excerpt and label in product list?
One more question, I can add more product tab, correct?
Thanks for your interest in our themes.
1. I am afraid you can’t display excerpts with the Refer theme. You can have short description displayed with our Rigid theme when the list view is enabled – e.g. https://rigid.althemist.com/product-category/clothes/?shop_default_product_columns=rigid-products-list-view&show_sidebar_shop=checked&category_columns_num=3
2. Not really sure what do you call “label”. Could you please explain more?
3. If you mean the single product page description tabs – you can have additional tabs in the product description with a plugin. There are many plugins like this available. Both free and premium.
Thanks for your quick response and clear explanation. I just saw after posting comment that you do have the label displaying discount percentage. So it’s fine.
Will come back after discuss with my team. Most likely to purchase this theme.
Yes, if it’s the discount and NEW labels – the theme have such functionality. Actually ALL our themes have them both.
One more question please. Can I choose to have all the attribute displayed in product tab?
Yes, you can. This is not even theme related. It’s a standard WooCommerce feature (product attribute > visible on the product page YES/NO and product attribute > used for variations YES/NO).
It’d be the same with any theme.
Last 2 questions before purchasing!
1. Can I remove ‘About author’ section from the single blog page?
2. Does this theme support Multi Vendor plugin?
“About author” section is a core WordPress feature. It is only displayed if author info is entered in the author profile. Otherwise it’s hidden. It’s the same with any properly coded theme.
WC Marketplace, WC Vendors and Dokan woild work fine, but if you need a really great integration with custom vendor features, you should check our Rigid theme.
Hello, how do I remove the category grid and text header ontop of the shop page? I can’t seem to find the settings. Basically I just want show the filter menu and products that are underneath.
please, kindly signup for our support forums and post your questions there, so our technical staff can assist you.
I not able update the WP bakery builder, I need a license all the sudden. I worked fine from the beginning when I got the theme and started working on it. Could you please help me get access to it again.
The WPBakery Page Builder is updated with the theme. Currently the latest version is included with the latest theme update. Just make sure when you update the theme, you also update all bundled plugins (Refer plugin, WPBakery etc.) under Appearance > Install Plugins.
Thanks, but when I try to update it this message occurres: “An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?” – What should I do from here?
Sounds like you’re trying to update directly from the WordPress updates and not where we told you to update it.
When I go to “appearance” -> “install plugins” the WPbakery page builder is not there? Thats why I tried doing it from the WP updates instead. Could you please help me find out from where I can find and update it? Thanks.
5.7 is the latest version of WPBakery Page Builder and it’s included with the latest theme version.
If you have problems with the update, please kindly signup for our support forums and post your questions there, so our technical staff can assist you.
If the 5.7 version is included in the theme, I think it’s unfair that I need to pay for the support to update it because of an error. Currently I have the WP bakery builder version 5.5.2, and no matter from where in WP I try to update it an error occures. It leads me to “WP bakery builder included in theme? click here” but when I click it I requires a license that I have not been provided with. Please be kind to help me solve this, as it should not cause this much trouble and use of time when it’s something included in the theme I’ve paid for. Thanks.
We don’t want you to pay for updates! Updates are free and always will be! However, it looks like you have a problem to update your theme and plugins and we can not provide technical help here in the comments.
The latest version of the WP Bakery Page Builder is included with the latest version of the theme. If you update the theme itself, the WPBakery update should be available too.
I am afraid this is the most we can do here in the comments area. If you need further assistance, you’d need to renew your support and post your questions in our support forums.
Hope this makes it clear.
I did update the theme recently, but the WP bakery page builder did not update with it. I’m really not satisfied with your request on making me pay to get the update working as it’s not that I need support on how to do it, but a matter that there is obviously an error on updating it. I hope that you come around to see how unsatisfying it is that you ask me to pay for you to solve an error on your end?
Please if you could help med with this, so I can start editing my site as there’s outdated material on my site right now that our customers are not happy with.
Hello Hello SmorogBrod,!
The 5.7 version of the WPBakery Page Builder plugin was added in theme version 1.6.0 on 13.02.2019. That’s exactly one month ago!
Later on 04.03.2019 there was a new theme update – v. 1.6.1
If you don’t have the WPBakery 5.7 available in your Appearance > Install Plugins page, this would mean that you are running an old version of the theme.
As I already explained, you’d need to update your theme to the latest version in order to get access to the latest version of WPBakery Page Builder.
If for some reason you can’t (or don’t know how to) update your theme, we can help you, but that’s considered support and we can’t do it here in the comments area. Yes, access to our support forums requires a valid support extension which is paid, but this is the official Envato Support policy, not something we decide.
Update your theme by using the official Envato Market Plugin OR manually and the WPBakery update will be available in your dashboard.
We have tested the update and everything seems fine and in working condition – no errors of any sort.
What we suggest is manually download the latest theme files and try to replace them on your server using an FTP client. That’s it.
There is literally nothing else we can do.
is there a brand-on plugin on this theme?
Not really sure what do you mean by “brand-on”. Basically the theme itself doesnt have brands functionality,but you can use attributes as we did on the demo
Oh, I mean the plugin like YITH Brands Add-On,
we can use attributes to add brands?
No, we don’t have such functionality, but you can use attributes for this, like we did on the main demo:
Using attributes, you can also use it with our built-in AJAX filters like this:
one more question,
We are still use your Vinicia, the theme you have not support .
if we change to Refer theme, I am afraid you would stop support in short period of time.
so, how long would you continue to support this theme?
and , is it perfect transfer from Vinicia to Refer ?
That’s the normal life cycle of a theme. Vinicia was too old to be converted to the latest Envato rewuirements and we had no choice. Refer is a modern theme and it will be available for at least 2-3 years more.
As for migration from Vinicia to Refer, it’s a pretty simple job. We will assist you in the process if you need help.
ok~I would order Refer later, Thank you
Is there any option to load partial demo content (i.e. one page only?)
No, we don’t have that functionality for now.
What you can do is import the full demo on a second WordPress instance and then copy the content of the page you are interested in to your instance.
If you have further questions, please, kindly sign up for our support forums and post your questions there, so our technical staff can assist you.
I am creating duplicate products.
The short description doesn’t keep me.
If creating the products with the default WooCommerce duplicate functionality – that’s how WooCommerce work. Alternatively, you may use a plugin like Duplicate Post, where you can select which product fields to be duplicated.
Hello, pre-sale question.
Can I have a slider in product cover page?
I am afraid that would not be possible. You can only have a single image as a product cover image.
Good day, I have recently updated you theme and the portfolio CPT when trying to add images gives the following error: “Failed to load plugin: media from url http://domain.com/wp-includes/js/tinymce/plugins/media/plugin.min.js" Please advise how this can be resolved as the theme is now broken. We are also using Jquery migrate helper which isn’t doing anything.
Good day this latest version has broken visual composer completely. The site is now unusable as the visual composer only display shortcodes and not the builder. Please advise or how we can downgrade to a previous version
The latest version was thoroughly tested before release and everything works fine there. Check under Appearance > Install Plugins if everything is up to date and active. It sounds like at least the WPBakery page builder is not active.
How can I add the add to cart button instead of the small icon?
I am afraid that would not be possible. With the theme specific design and button’s location, there is just no enough space for standard button with text.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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