Installer doesn't work. Plugins fail to install. Demo's fail to install. Documentation is poor, and all links to developers own helpdesk are broken.
44 Reviews
The theme fails to display most of the portfolios and galleries. Errors like The Font Awesome plugin caught a fatal error. If I don't have a solution I'll end up changing the theme
Author response
Hi there,
I believe these queries were addressed in your ticket. Let us know if you have any questions within the ticket.
Great Theme with fast and helpful support team.
Author response
Hi there, Thanks for the positive feedback. Please feel free to reach out once again in case of any questions.
Great theme, elegant, stylish, clean, well-coded, very good support!
Author response
Hi there,
Thanks for the positive feedback.
We do highly appreciate it.
Regards
Not just customer support, overall the theme is amazing. In love with it.
I'm giving 5 stars for more than just great design, (which is top fantastic IMO)
The support has been outstanding, I've had 5 or 6 little niggles that I've needed help with as I'm no CSS expert, not even a beginner really and John sorted everything first time promptly and professionally.
Great theme, great design, functionality and support!
Author response
Hey there,
Thanks for the positive feedback.
We are glad that you enjoy using our theme.
Regards
Le thème est très sobre, beau et fonctionnel. Vous avez de nombreuses possibilités offertes et la mise en place est simplifiée.
Mais le top est le support client. Rapide, efficace, ils ne vous laissent pas tomber et cherche jusqu'au bout les solutions à apporter aux problèmes rencontrés.
Je recommande à 100%
Author response
Hey there, thanks for the positive feedback.
We are glad that you enjoy using the theme.
The customer supoort is great, the Reflector theme is really cool and modern, I have the best website in my life :)
Author response
Hey, We are glad that you enjoy using our theme
I'm very satisfied with my product and the good customer support.
Author response
Hey, we are glad you enjoy using our theme.
Had a problem with my wordpress, and john and his team, they were really helpfull with my issue. Im not an web designer or a master in wordpress, but it is really simple to build with this template. u guys rock!
Kind Regards!
Author response
Thanks for the positive remarks. Should you have any questions, please let us know.
The design is top, the handling also. However, you must have time to wait for responses from customer service. They're not very responsive, so things drag on. But they respond, fortunately!
Thank you so much for the support, it was fast and accurate, I really recommend this theme, it is fun to work with, great design and many different templates.
Excelente!
I am very happy with the template options and customization. Technical support has been excellent specially for a newbie such as me. They are very quick to reply and extremely helpful - following up on all inquiries and if they say they'll figure something out, they do.
Regarding the template, the only issue that hasn't been addressed so far was the Instagram integration stopped working - apparently for something related to instagram, not the Reflector theme, but I easily fixed it by adding a new plugin.
Happy customer here!
I bought the Reflector theme. Im very happy with it :)
I had some extra wishes with shop icon. The helped me very fast ans superfriendly.
Thans for your support :)
Great website template, the demo data is really good at helping you figure out the different design options and found the re-creation of my website using this theme very enjoyable.
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