Discussion on Refrakt | High Performance Photography Theme

imaginem

imaginem supports this item

Supported

106 comments found.

Hi, can you check please the #67688 issue on your forum? thanks

Hi, It looks like the ticket has been answered already.

Thanks

Trying to edit several elements on different pages, but when I hit the edit button on an element it will not load

Hi,

Could you check if you have the latest version of theme. You can easily upgrade using https://envato.com/market-plugin/

If this doesn’t resolve then you can post to our support forum so support can help check what’s happening.

You can Register to support forum then create a New Support Thread here

Thanks

SchMedia

SchMedia Purchased

Hi guys. I’ve been waiting 2 days now for a response on your support forum. I’m not impressed with the slow support!

Also, Instagram strip does not show. I’ve tried both token methods and cleared the Instagram cache in the Theme Options and nothing helps.

Please can you assist URGENTLY! Thank you!

HI,

Sorry, but we don’t have any open tickets in Refrakt theme support section and we aren’t able to find your username either.

http://support.imaginemthemes.co/forums/forum/refrakt-high-performance-photography-theme/

Could you check if your ticket has already been replied to.

If not please provide a link of the support ticket here so we can pass it to support.

Thanks

mobimob

mobimob Purchased

Hi Im planning on buying. Will it run under 5.1 wp?

Hi,

Yes, it is compatible with WordPress 5.x and will be for future releases.

Thank you for taking interest in purchasing Refrakt theme.

mobimob

mobimob Purchased

Super , thanks very much!

RonBaltus

RonBaltus Purchased

Currently with safari on a Mac the menu’s are not visible ? works with google chrome.

Hi,

Thank you for taking interest in purchasing Refrakt.

Our main development machines are Mac based. It’s working fine on Safari and has been used extensively on it. We also tested now which displays it fine.

Please contact us via our profile so we can reach out and our developers will be able to find what’s happening. https://themeforest.net/user/imaginem#from

Thanks

Hello My demo data was not loading I already created a ticket. Please review it Thank you

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