189 comments found.
I just bought it and tried it, all the plugins were installed, when I wanted to import I only found one demo “Home 1” Please help!
Dear mate,
Pls access Opal Theme => Import Demos Then click the button to import the home page you want. https://prnt.sc/4DFaZkZ4Zy7h or please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.Thanks,
Unfortunately I couldn’t find anything like you said. “access Opal Theme => Import Demos ” => empty.
https://prnt.sc/dy7Og-4pj7SJplease fix it
For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Hello team The demo import for the Rehomes – Real Estate Group WordPress Theme that I recently purchased has crashed. I’m not sure why this is occurring, and I need to find a solution.
Hi.. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks.
I have raised a ticket but still i din get any response from your end. Why this is happening. We are working on client project and if support team is too delay how can we handle this. The theme imported has been totally misaligned and crashed. Please check into the issue and solve it. Thankyou
Pls recheck ticket. We have answered your question in the ticket.
Hi team is this theme supports CRM integrations like Zoho CRM or HubSpot.
Unfortunately, this is not an option built into the theme at the moment.
It is that we can’t use any plugins for CRM integration in this theme?
I have plan to buy this theme and I need ZOHO CRM to be used in my website. With help of plugin can’t we integrate it? Or do we have any solution for this.
Hi team, do I get a response for this query?
Hi.
We have not checked the ZOHO CRM plugin integration into the theme and do not guarantee it works perfectly on our theme. Is that the plugin you are talking about? We will try to test if it works well on our theme. https://wordpress.org/plugins/zoho-crm-forms/Thanks.
I wanted to buy but the demo itself is not mobile-responsive. Everything is messy and broken on mobile: https://demo2.wpopal.com/rehomes/
Hi.. Thank you for alerting us to the mobile-responsive issue. It was because of the cache and we solved the problem. You can check back our demo. Thanks and have nice a day.
website is not responsive, on mobile and tablet everything is messed up, their entire demo is misaligned and full of bugs
Hi there,
Pls setting Elementor and recheck the issues.
1. Check CSS Print Method Choose External File then Save Changes button. https://ticksy_attachments.s3.amazonaws.com/8342639140.png
2. Check Elementor Experiments Go to Elementor > Settings > Experiments tab Then Select Inactive from the dropdown https://ticksy_attachments.s3.amazonaws.com/7459672306.png Click the Save Changes button.
3. Regenerate CSS https://ticksy_attachments.s3.amazonaws.com/1801366391.png Then recheck the issues.
Or please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Thanks,
Hello, I would like to buy this attractive theme, but I would like to know if it is easy to change the color and the direction to another domain without knowing the codes? http://bellejardin.ro/
Dear mate,
You can change it easily and we offer free support for installation and simple customizations.
Thanks.
Hello, your template looks interesting, can I use this for my website. https://www.joeysheehan.com/ . Thanks in advance.
Of course. You can totally use our theme for your website. Thanks.
Are we able to add Ajax Search option in this theme so that I can search any projects through that search
Dear mate, Unfortunately, this is not an option built into the theme at the moment. It requires customization. You must add a custom code. Thanks.
I want it but for wordpress 6.2.2… is it compatible or will there be a next update?
Dear mate,
Yes. Our template is compatible with WordPress 6.2.2
Thanks.
Hello, I would like to confirm if the search filter can be customised?
Dear mate,
Yes. You can custom search filter.
Thanks.
Do you have a document on how to do that?
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
Hello, I am interested in purchasing your theme, which is very beautiful. I just wonder if it is possible to create new headers and footers using the Elementor builder. In other words, can the header and footer creation system be applied through Elementor instead of using WordPress widgets?
Thanks
Dear mate,
Of course, Our template supports creating headers and footers with Elementor.
Thanks.
Thank you
Ok. Thank you for choosing our template.
Hi,
The theme is completely broken in Mobile responsive version, we had tried all the possible ways but no luck, Just raised a ticket, number : #3408062, need your support as early as possible.
Appreciate your help.
Thanks
Dear mate,
We see you have created a ticket. Please check your ticket. We have answered you in the ticket.
Thanks.
Hi! I have a problem with the search engine on the portfolio page. When I click on the CTA “search”, it takes me to another page and does not filter. Example in this link: https://redesign.therusinvest.com/proyectos/ Does anyone know how to fix it? Thank you.
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
Dear support, when are you updating the theme to PHP 8? We have tried upgrading the PHP version, but something break on the website, like the carousel element.
Please update the theme. this is a security risk.
Dear mate,
We have updated the theme and it is compatible with PHP8. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Thanks,
Hi, I don’t have support anymore, but my website doesn’t work with PHP 8. Can I mail you instead?
Hi..For your issue, please contact our support team at email help@wpopal.com and attach your site info also, they will check and support you. Thanks,
Hello IS there a topic in doc – how to update the theme to the latest version? Cant find it(((
Hello, when you planning support > 8 php version? Thanks.
We are currently in the process of testing and updating the topic, and it is functioning well on PHP 8.
Hi, I have submitted a ticket on an issue. please can you look at it and respond. Thank you
Dear mate, Thank you for reaching out to us regarding your ticket. We apologize for the delay in responding to your inquiry. Rest assured that our team is currently reviewing your ticket and working diligently to address it. We understand the importance of resolving your issue promptly, and we appreciate your patience.
We will thoroughly investigate the matter and provide you with a comprehensive response as soon as possible. Please be assured that your concerns are important to us, and we are committed to resolving them to your satisfaction.
Once again, we apologize for any inconvenience this may have caused, and we thank you for your understanding. If you have any further questions or need additional assistance, please don’t hesitate to let us know. Thanks.
My website page view not same admin mobile responsive. Can you help, thanks.
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
Is the theme already compatible with the latest version of wordpress? Any ETA on the update?
Regards, Jan
Yes. I want to assure you that our theme is fully tested and optimized to work seamlessly with the latest version of WordPress.
If the theme you are using does not have an OCDI integration
I can’t see the demo panel. I want to install Home 5 but I couldn’t see the page with all the demos
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
