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i hope all is well , i have your renova wp template and i have question . please help me
i wanna put intro menu but i can’t put it the first page .. could you please send me documentation about how can i fix my problem .. thank you
Hi, Documentation is already inside your download pack. If you have questions apart from documentation explanation you can post it on our support forum
Hello, first of all, I d like to thank you for this amazing theme, it s a great work.
Or if you have any other method to increase the speed, I m all ears!
Hi, we have tested it on major devices and it is fine. If you need to increase the performance you may follow these:
1. Remove any unwanted scripts, images, css etc. (from your edition)
2. combine all JS files to a single JS file.
3. combine all CSS to a single CSS file.
4. activate GZIP on your server (contact your hosting guys for help on this).
5. have a good web hosting service.
thanks for your kind words
It’s a really great theme! However I really hate the fact that you have to edit the portfolio section from a server.
My questions is how do I increase the height of the project-ajax.html page for when using images with heights over 900px so that the project_content information does not disappear?
Hi, thanks for loving the template. Yes as a general practice, AJAX portfolio should always be edited from server only.
<div class="flexslider clearfix">
Hi there, i have a little question.
Do you know a way to target css style only for Sadari or chrome (only one browser not both Browsers)
I try to use @media screen and (-webkit-min-device-pixel-ratio:0) but target safari and chrome and i just need to target one browser.
Hi, thanks for your kind words. In order to detect user’s browser you have to use jQuery, please refer to: http://jquery.thewikies.com/browser/
This also needs some additional JS script to switch stylesheets depending on browser detected
Hi, thanks for your good template.
I have a question.
Here is Korea, and we use character set like euc-kr, not utf-8.
So I change index.html file code lke below.
I just change en->ko_KR
and utf-8 -> euc-kr
But after that, some pages doesn’t work properly.
1. intro page image size doesn’t show full size.
2. showcase images mouseover event doesn’t work
3. portfolio categories doesn’t work.
You can check it below link.
If you have solution, pleas reply to me.
I solve it out.
May I know what will have gotten after payment?.Shall we get all the necessary files of the website or it is uploaded on the server and we should use them as a service?.
You get all files needed for the website, you have to edit your content and upload it on your own server. This is a template you get as downloadable. Not an online service.
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Hello, I d like to thank you for this amazing theme, it s a great work.
Best regards, Garik Hakobyan.
Hi, it is our pleasure
Hello! Please help to set up a mailbox. Don’t understand how to do it.
Hi, please refer to original PDF user guide -> Contact Form setup section. We have already covered it.
Please help with setting up email. I don’t speak and understand English. Use the translator. I am unable to use the Email form. I do not have the file ” processForm.php “
Do I mail help please
I did everything according to instructions, but apparently I have no file “processForm.php”
Hi, please check “sendcontact.php” file. It is the actual file, but the PDF was having a typo. We will update the documentation soon.
You know I checked the file, but it’s still not working. Apparently the reason for my mail server on the hosting. Sorry. Thanks for the help.
Hi, please check with your hosting guys. Also send a copy of your website as ZIP pack via support ticket on http://designova.net/support.html, we will upload and test on our servers.
I can’t find the code. I have the code 4803394, but it does nothing. Where to find the code
Can’t use your support
Dear Studio designova! Thank you for such a wonderful and complete website design. I apologize for the misunderstanding. All errors have been with my hand. Server error is not occupied me the opportunity to see a 404 page not worked mail. But all fixed! Everything works great! Thank you!
Hi, hope it is working perfectly now. In case if you need assistance please open support ticket. You can get purchase code downloadable from your downloads panel in theme forest
Hello! Help me to configure the e-mail form. Unable to send emails to a different language. As soon as I write in Russian text, and the name, immediately get the error. Help to set to UTF-8, so I can write in any language, text and name. Thanks in advance. With uvajeniem Garik.
Hi, please open a support ticket with a screenshot. Most of the issues related to email sending form is depending on your hosting settings. You please contact your hosting support guys also
in showreel section how i can add video ?
Hi, this needs custom editing of original template
Uvajaemye help distinguish mail form. I am writing to you for support, but the code is not suitable 4803394. I need your help in the mail form. Want the sender’s name can be written in UTF-8, but does not work. Help please.
no response was received
Please open support ticket http://www.designova.net/support.html developers will get back to you there
help set up in mail form. I am writing to you for support, but the code is not suitable 4,803,394. I need your help in the mail form. Want the sender’s name can be written in UTF-8, but does not work. Help please.
Hi! Congrats on the great quality of your work. Great design
A couple of questions:
- I NEED TO DISPLAY DIFFERENT ICONS ON THE TIMELINE.
I’VE TRIED TO CHANGE THE PARAMETERS AS TYPOGRAPHIC ELEMENTS, BUT CAN’T MANAGE TO MAKE IT WORK, THEY DONT DISPLAY AT ALL.
- THE SCROLL ON THE FIRST PAGE DOESN’T DISPLAY. I’VE REPLACED THE WHOLE SECTION BUT STILL DON’T SHOW.
Any help will be very appreciated.
Hi, thank you for your kind words. Please send a support ticket via http://www.designova.net/support.html
I’ve tried but never sends me a confirmation on my message being sent I believe it doesn’t even send no message at all.
No worries, we will check it and get back to you.
Hi, we have fixed an issue in purchase code verifier. So, please try once more, post your ticket via http://designova.net/support.html. Our developers will answer your ticket on office hours.
hello there, I’ve sent another mail but have no answer back. I’ve found what it looks like a bug on the timeline.css. Whenever I change the color of the elements, the icons stop displaying.
I’ve already sent another ticket but don’t receive any answer
are there any tutorials on how to use the renova theme in wordpress?
Hi, you have to purchase WordPress version in that case: http://themeforest.net/item/renova-wordpress-one-page-responsive-portfolio-/5163774
Why is it that whenever I change something (even when it has nothing to do with the code, and just save it) in the timeline.css the icons stop displaying?
Hi, we need to check your edited code.
I’ve sent you the dropbox link by mail through your website support area.
I have downloaded the psd of graphics and design but it has only few, where is all icons psd?
please give so we can change it according to need.
Hi, as we have advertised, some elements are included in the PSD and it has supplied on download pack. We are not having anything more than that – we do not create PSD for designing templates, we handcode the design directly.
Okay, Do i have the html5 themes as you mentioned on twitter.?
Please send your purchase code to our email, if your purchase is eligible for that we will send it to you.
I have emailed but no response. Can you provide the email id?
Also, How to change the Header 1 and footer ? I am trying but it is hard
If you have already emailed the purchase code we will verify it and send you in the evening today in common. If you need support on our templates please contact us via support system
Okay thank you for reply,
Is it possible to show on mobile devices the timeline, instead of hiding it?
Yes, please use Bootstrap’s utility classes. Please see: http://getbootstrap.com/css/#responsive-utilities
Excellent, thanks for the tip.
Another thing, how can I add more icons to the timeline?
Hi please open a support ticket, we will assist you.
Thank you, I have opened it. I wait for your reply.
Just a fast question. I’m about to purchase the design.
I’m not really familiar with bootsrtap, so I want to ask can I customize the page with DreamWeaver or it is not compatible with Bootstrap?
Hi, it is fully compatible with Bootstrap and if you understand the basics of HTML, CSS3 and JS you can set it up. For more info about Bootstrap http://getbootstrap.com/
i would like purchase RENOVA – One Page Template – Responsive HTML5
can you offre for me RTL version
also i inform you that the project-ajax.html is note responsive
Hi, thank you for your message. RTL version is not available for HTML template. Also the project page is working fine here.
Does this theme integrate with woocommerce?
Its not woocommerce ready.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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