nul impossible installer en elementor et wpbakery que du perte du temp ca fait 6ans que je suisn dans le metier j'ai jamais un theme si nulllllll
Author response
Hi there,
Could you please open a support request here https://thememove.ticksy.com/submit/ and explain more about your issue? We will check and guide you step by step to fix the problem.
If your support has expired, you can also reach us via email at support@thememove.com.
We're looking forward to hearing from you!
Best Regards,
ThemeMove
Top theme
Top support
Just buy it ! :)
The template is very good. Their support because of the time difference takes time to answer but they took care of the issue I had. Their documentation is way better than other developers.
So, no answer in 4 days from developer - i decided to request a refund, no answeer yet.
Misleading documentation, again, those ppl doesent know that beeing honest is more important then gaining a customer.
Avoid!
Author response
Hello, we are so sorry for the late response. We have checked both our support and refund systems but couldn't find your request.
Please open a support request here https://thememove.ticksy.com/submit/, so we can help you check and fix your problem.
You can also check on Envato Customer Refund Policy here:
https://themeforest.net/page/customer_refund_policy if you want a refund.
Thank you for your understanding.
It would be beneficial if the header would have more customisations like adding a button to header and changing the colour of the line on top of the menu item
I never find the demo template and your system says "Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license".
Author response
Hello, you can check the Envato Item support policy here https://themeforest.net/page/item_support_policy. It states that "A supported item includes item support for 6 months from the purchase date". You might not use the theme right after you bought it so the support has expired.
Please send an email to linhdo@insights.is and we will help you via email.
Thank you
Quick reaction in solving requests
very good support !!
Excellent product : great design and so many features !
by hafro 2 years ago
im happy
by djo35 3 years ago
The support is excellent and it's really an added value when you buy a wordpress template! thank you again!
Author response
Thank you so much!
Bryan was An Awesome very supportive, thanks for the great help
Good development and prompt technical support!
The customer support is phenomenal! They are super helpful with addressing any issues I came across, which makes a theme 100% worth buying! This theme is very customizable, I got lost a few times because it was my first time working with elementor and the developers were super helpful! I am so thankful!! 5 Stars!!
