38 comments found.
Hi
i was wondering if the big slider on the watch homepage comes with the demo? My friend downloaded the demo and everything was included exept the slider
thinking of buying it aswell but i need to confirm if it comes with the demo or not
Hello,
Thank you for your interest in our theme!
Absolutely! All the demo data are included in the package. Revolution Slider demo data can be imported just in 1 click under Demo Data tab https://reprizo.axiomthemes.com/doc/#installation_demo_content Here is the screenshot – https://prnt.sc/wohKEOygG84W
All the images on the demo are copyrighted to their respective owners and used for demonstration purposes only. We include their watermarked versions in the demo data import. Our Tech Support team can send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.
The theme comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
Regards.
hello again
i cant find the slider option here https://ibb.co/k589DSB
The option is available under Partial Import > Select the plugins data to be imported. Please check the screenshot – https://prnt.sc/jwxSMdZj49hT
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
hi again
please check the image https://ibb.co/zZr3xj4
my friend lost access to his account so we wont be able to get support. This is the only thing left for us to sort out
Any difficulties with the demo data import are usually connected with the server configurations. They should meet the theme requirements – https://reprizo.axiomthemes.com/doc/#installation_theme_installation
You can manually install it by uploading zip file from our server: LTR version or RTL version and upload zip file from demo\default\revslider folder one by one under Slider Revolution > Manual import
You may renew the support service in your Themeforest account. Please use the following guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you!
Thanks for your theme, Is it possible to activate the theme on my dev site then migrate the license by reactivating it after finishing the site?
Hello,
Thank you for choosing our theme!
Sure. Please be aware that one theme license can be used for one website/domain only. But you can easily set up the site on a test domain for development purposes and when finished move it on the proper site/ activate it on the new domain with no problems -https://reprizo.axiomthemes.com/doc/#general_information_license
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Thanks a lot, That’s great answer.
You’re more than welcome. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
hey! I would like to know if I can track sales from any coupon they come ?
Hello,
Thank you for your interest in our theme!
Reports in WooCommerce (that is included in the package) give you the ability to see your store’s performance from month to month using graphs and stats. ‘Coupons by date’ shows discounts in total and number of coupons used, plus provides the ability to filter by coupon, view the most popular coupons, and coupons giving the most discounts. Please check https://woocommerce.com/document/reports/#coupons-by-date
Regards.
Hi, I would like to know what types of discount features you have. (Shop Jewelry)
Exemplos:
- Cupom;
- Discount per amount spent;
- Discount per items counted in the cart;
- Fidelity discount, if the customer buys repeatedly, there is a discount.
Hello,
Thank you for your interest in our theme!
By default, the theme offers Cupon code feature – a great way to give discounts and rewards to your customers that can help promote sales across your shop – https://prnt.sc/GtpURhwrrIYh It includes percentage discount, fixed cart discount and fixed product discount.
For more information, please check the guide – https://woocommerce.com/document/coupon-management/
Regards.
Hi, how is it possible to have 3 columns instead of two inside the product category page when using grid?
Hi,
Thank you for choosing our theme!
Product category pages inherit the settings from Customize > WooCoommerce > Product catalog – https://monosnap.com/file/DyFmpyDQ3ae82XEgjnIJwn2mgux6e7
Regards.
Awesome, thanks a lot! I thought it was inside your theme’s settings. Thanks again!
You’re more than welcome. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
Dear Team, I am thinking about buying this theme. Is it possible to make the product images fade over to image 2 on mouseover? So that in a product grid it displays the product with its first image and then once the user hovers over it, the second product image is displayed?
Thanks a lot in advance!
Best regards
Hello,
Thank you for contacting us!
It sounds like a fantastic idea, but we do not have such a feature. To have it implemented an additional plugin and customization are required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
How to keep the top navigation across the website and the shop? My homepage menu is different and when someone clicks on the shop or product, the top navigation changes.. Please help.
Hello, I try to insert my WooCommerce to a marketplace but for some reason they can’t take the feed right, the feed give them error that is forbidden to access the images, can this happen for your theme? Because I have seen that and the right click is off and either you can copy text from the website?
Hello,
Thank you for getting in touch with us!
We cannot guarantee full theme compatibility with third-party applications or software since we have not tested it with the template. Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/. Thank you!
Regards.
HI Team, why did you advertise this theme as 50% off and when I go to buy this it cost $59? Please answer ?
Hi Christine, Thanks for this.
go to the bottom of the page of this link
http://axiomthemes.com/reprizo-jewelry-watch-shop-wordpress-theme/Thanks Dimuthu
Thank you for providing the link! Much appreciated!
Unfortunately, that information is outdated. We have removed it to avoid any kind of misunderstanding.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi! I have a pre-sale question. Top part (below header) in all the demos is probably built with Revolution Slider. Do you provide a template for this and how easy it is to customize? Do you plan to include some new shop category page designs and/or filters? Thanks
Hello,
Thank you for your interest in our theme!
1) Our theme includes an extremely powerful Revolution Slider plug-in. It allows you to create an unlimited number of sliders and set them anywhere you want on the page within the necessary widget. Please view the article for more information about revolution slider customization – https://themerex.net/wp/slider-revolution/
2) Sure. We are planning more skins for the new release with a lot of awesome designs, filters and features. Choose our theme and watch for updates!
Regards.
Hi I just purchased this theme. But the purchase code is invalid. Kindly contact me asap as I want to activate and use this theme.
Hi author ?
Or anyone here can help me ?
Hello,
Thank you for choosing our theme!
Our Tech support team will be glad to assist you with any questions you have. Please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification.
Regards.
Thanks, support team had solved this issue for me.
Btw I find out the demo data is different from your demo.
Let our Tech support team have a closer look at your website settings. Please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will check it for you.
Thank you!
HI I had submit a ticket.
Can you help me check now ?
I had solved different display from child theme (copy all files from parent theme).
May I know how to edit the top bar (I am using Home 3 as sample) ?
Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/41881
Regards.
On mobile view menu not working, only showing logo, please provide solution ASAP..
Any Update on menu not working on mobile view, please resolve and provide solution ASAP.
Problem resolve done.
Hello,
We are glad that you have resolved the issue. Thank you for informing!
In case you come across any difficulties, our Tech support team will be glad to help you at https://themerex.net/support/
Regards.
How to hide and change mouse pointer on over an object, Please resolve ASAP.
Hello,
You can disable the mouse helper globally or replace the image in the Theme Panel (WP Dashboard) > ThemeREX Addons > Mouse helper section. Please review the screenshot: https://prnt.sc/uaqje7
In case you have any further questions, please provide the details in your support ticket at https://support.themerex.net/ticket/41328 and get qualified assistance.
Regards.
Hi, I am struggling to set up new payment gateway and having some other issues, do you have documentation on this?, download package does not include and documentation or guide. Any guide to setup up pages and important function. without guide I have no idea what to do. Help would be appreciated. kind regards
Also, how keep certain homepage without deleting the rest demo homepages.
Hello,
Thank you for choosing our theme!
The package includes WooCommerce plugin that allows you to set up payment gateways. Please check this guide – https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/
Here is the theme documentation file – https://reprizo.axiomthemes.com/doc/
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
hi this theme not available on Envato elements?
ok thanks
Thank you for choosing our theme!
Our Tech support team will be glad to assist you with any questions you have. Just submit a support ticket at https://themerex.net/support/.
Have a great day!
hello , i have a problem with importing media it stops on 99.47 % and demo’s images are not showing
Hello,
Thank you for contacting us!
In case demo data installation is stuck and, you can manually install it by downloading the demo.zip archive from our server: LTR version or RTL version Extract the archive to demo/ folder and upload this demo/ folder to wp-content/themes/reprizo directory.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
The elementor showing error when i m trying to edit a page. After disabling the ThemeRex Addons, it will work, how to resolve this ? I am wondering anyone who bought this theme face this?
Hello,
Thank you for contacting us!
Please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: https://reprizo.axiomthemes.com/doc/#installation_theme_update
In case the issue persists, please provide your website details at https://support.themerex.net/ticket/37966
Regards.
Hello,
Thank you for your interest in our template!
We cannot guarantee the theme full compatibility with third-party plugins as we have not tested them together. However, you may try using the plugin with the theme. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
demo not working
Hello,
Thank you for contacting us!
The issue with the demo site has been successfully resolved. Please check – https://reprizo.axiomthemes.com/
Regards.
Awesome, thanks!
Really love the look of this theme, but had a question? I see some product pages have a dropdown for color variables (black or brown strap), but choosing one doesn’t change the photo. Is that built into the functionality at all? I’d like someone to see the color they’ve selected.
Hello,
Thank you for your interest in our theme!
Absolutely! The theme fully supports variable products. When a specific color is selected, the respective image of the product with this color is shown and is changed when another color is chosen -https://prnt.sc/103ko7v This option is not displayed on the demo version since it is for demonstration purposes only.
Regards.
Facing ‘preview could not be loaded’ error with elementor.
Facing ‘preview could not be loaded’ error with elementor, i was try with elementor latest or old version but no any impact with issue, please provide solution ASAP.
Hello,
Thank you for contacting us!
Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue as soon as possible.
Thank you!
