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98 comments found.

I have a pre sale question. I love this template especially how you can filter by clicking on the animal breed to show only matches to that breed.

Is is possible to also filter by tag so you could for example only show Large dogs – http://screencast.com/t/xKBXWXSpsB Or select multiple tags to filter by Large and House Trained etc.

Thank you and great work

Hello!

Unfortunately you can’t do that. It’s something I’ve explored but implementing that in WordPress is no easy task. Honestly, it’s a can of worms I don’t want to open yet ;)

hi, a presales question i didn’t find the answer to yet: what are the options of categorizing/sorting the pet collection? if you have eg a hundred adoptable animals, could i categorize and or sort them e.g. according age, or gender, or status, or a combination? thank you!

right, but i guess i could change it in the language settings? anyway, i bought your template. works fine for now, except that when i click the featured pets, the url doesn’t seem to exist. do you know what’s going on? (http://50.87.248.106/~katzoekt/)

i’ll ask my question in the support forum, i see you want i there

Featured pets look fine to me!

But yes, let’s move over to the support forum.

I have a quick presales question: Is it possible to add a donation button to the posting of a specific dog if we load it manually (instead of petfinder integrtion)? We will have some dogs in our program that will need ‘sponsored’ for long term care. Thank you!

Hello!

There’s nothing for donations actually built into the theme. So adding a link or a button into the post would be just that. You’d insert the link (or button) right into the editor.

I do have button styles in the theme, so you could put this right in the editor:

<a class="button" href="#">Donate</a>

Obviously, the href would need to link to wherever you take donations.

This looks great! Is it possible to try before buying? I’d like to use Rescue for an Animal Refuge in Auckland, New Zealand, and would like to set up a demo for them to see if it meets their needs.

Understood, thanks. Pity. Can you point me at any live sites that are using your Rescue theme? I’d like to see what other people have done with it.

Thanks, that’s great.

Hello. Are the demo files included in theme files?

Yes they are!

Hi,

I have a couple of pre-sales questions.:

1. One of which I believe I found the answer to. I did a search in the comments and saw that if the Petfiner sync is active and if I then edit the animal’s post, that it locks the post and prevents that particular animal from syncing with petfinder, correct?

2. If I have Petfiner sync on, can I also add animals in manually as well?

Thanks

Hi there,

1) Yes, that is correct. If you manually add an animal to your site it will not sync with Petfinder. Likewise, if you edit an animal’s post, it will not sync with Petfinder. This is a failsafe to make sure pets created in Rescue that do not exist in Petfinder will not delete when the cron (sync) is run.

2) Yes, you can manually add animals even if your syncing with Petfinder. Those posts just will not sync with Petfinder.

Hope this helps!

Bryan

Great! Will be purchasing soon!

Is there a tutorial to build out this theme? I purchased it but am not a developer and while I can do a great deal (and have), this theme seems to NOT be very intuitive. The shelter I’m doing this for doesn’t have the funds for a developer, so I’m doing pro bono.

If you follow the help file step by step it’ll walk you through set up. If you need additional help we’re happy to do so. Open a ticket at http://designcrumbs.ticksy.com and we’ll help you over there.

ethruc

ethruc Purchased

I cannot find the documentation to set up this theme. There are other docs for other themes but not this one. Share the link?

Hi there,

The help file is located in the folder you downloaded from ThemeForest. It should be called “Help File”. Please let me know if you are unable to locate that file.

Thanks,

Bryan – DC Staff

Pre sale question – can you choose what pages show the sidebar?

Hi there,

There is a full width page template included with the theme. However, it cannot be used on every type of page. For example, the All Pets page (and subsquent sub pages) use their own template which includes a sidebar. However, depending on what you’d like to do, we can help you out in the forum if you have questions about a particular template or making adjustments.

Hope this helps!

Thanks,

Bryan – DC Staff

Hello. Do you have a detailed documentation? Is the one inside “Help File” index.html? I am trying to set the frontapage but I cannot find any details on how to add the frontapage banner, pets of the month, etc. Also where are the sample files? I ws unable to locate them.

Hello! Sorry for the delay.

Yes, the help file is Help File/index.html. The sample files is the rescue.xml in your download folder. You can upload that in your dashboard under Tools > Import.

Please open a ticket in at http://designcrumbs.ticksy.com if you have any other issues.

The site I’m having issues with http://rgtmidlands.co.uk – logo disappeared, menu drop downs not working and the slides won’t load. This happened after I updated to the latest version of wordpress and the theme

Ah, actually I think I see it. It looks like your gallery plugin is broken :) Disable that and THAT should fix things.

That did fix it, and they’ve literally just rolled out another update. review has been updated as well

Great. Glad to hear it! And thanks for the updated review.

And just for reference, this is exactly why there’s paid support. I know it sucks to pay for, but I just took time out of my day to help you fix a problem that wasn’t caused by our product. I hope that’s understandable.

Let us know if you need anything else.

hi, i have a presales question,

can customer register to post their pets on this theme? As i am making a website to let others to register and post their dog to be adopt on my website.

Hi there,

No, there isn’t anything like that built into the theme. You have 2 options for adding pets to Rescue: linking with an existing Petfinder account or manually adding the animals to the site as an admin user.

Please let me know if you have any other questions.

Thanks,

Bryan – DC Staff

Pre Sale question – Will this theme work for Wordpress 4.7 and continuously for newer versions? :)

Oh ok, I might have to buy the theme to know if it’s the right one for the shelter I’m helping out. I just don’t want them to spend more money than absolutely neccessary.

The dog pages, if they’re separated it sounds really good! But will the main category “Dogs” be visible in the menu?

I’ve tried to find a way to list excerpts to for example co workers so that they will have their own pages, Co worker 1, Co worker 2 and so on. But instead of linking every co workers page I want one page to have all excerpts and an image will for a catergory of co workers. I’ve seen this has been made for blog posts but I can’t find a way to do this for pages. It looks like the dog pages is coded this way so that’s why I’m asking :)

Thanks again in advance!

And one more question:

If we would have to change theme in the future would all the dog pages work with another theme?

Just last year they had 800+ dog pages so I need to be sure it’s a long time solution.

Hey there,

Yes, you can set whatever items you want in the menu. “Dogs” is also a taxonomy so it’s just a matter of adding it to your navigation menus on the Appearance > Menus screen.

For the co-workers pages, is there a reason you wouldn’t want to just create a post for each co-worker and use a specific category like “Staff”? That way, you can add the link to the Staff category in your menu and, when clicked, you’ll see all of the posts associated with that category. Another option would be to create an entire new custom post type of “Staff” but that would require some additional development and/or the use or assistance of a plugin.

As far as another theme is concerned, the pet (dog) posts would not carry over to another theme. That is a custom post type built into the Rescue theme.

Please let me know if you have any other questions.

Thanks!

Bryan – DC Staff

yvetteu

yvetteu Purchased

Does the theme support breadcrumbs? If not, how hard would it be to add? I am a designer with strong HTML/CSS skills, and have worked some with modifying PHP.

Hi there,

There are no breadcrumbs built into the theme but there are many WP plugins available that can add breadcrumbs. Please let me know if you have any other questions.

Thanks,

Bryan – DC Staff

Hi, Can i change the theme background? do i have the option int he Admin. Thank you

Hi there,

You’d have to change the background by adjusting the CSS. There’s no option to do that in the admin or theme options.

Let me know if you have any other questions.

Thanks,

Bryan – DC Staff

Yes I have setup my petfinder account and have the API and shelter keys in… I run the sync and it shows the pets are syncing but they are not showing up anywhere…

bryanfarris

bryanfarris Author Team

Hi there,

Very sorry for the extended delay here. Could you open up a ticket on our support forum if you haven’t already?

http://support.designcrumbs.com

Thanks,

Bryan – DC Staff

In the demo, are the “featured pets” “newest friends” sections automatic (as in, do they come from the Petfinder integration, or do those items have to be entered manually). I gather from other comments that syncing with Petfinder creates posts in WordPress. When pets are adopted, if this is recorded on PetFinder does this update the post and turn it into an archive of adopted pets? If not, is there a way to change the status or category of the posts so that there is an archive of adoptions?

bryanfarris

bryanfarris Author Team

Hi there,

I’ll reply to your questions in order:

1) Featured pets have to be set manually. There is a meta box on every pet post that allows you to specify that the pet is featured and add a short description: https://cl.ly/29052Q0H0j3K

2) Newest friends is populated automatically. This is just a list of the latest animals added to your site either via Petfinder sync or manually added.

3) Yes, the Petfinder sync creates a “pet” post (custom post type) automatically. If you do not wish to use Petfinder, you can create these posts manually.

4) Once an animal is adopted (or removed) from Petfinder, that animal will be removed from Rescue automatically.

There is one exception to this process: if you manually edit an animal’s post on Rescue after it has been synced, that pet will not delete automatically. This is a failsafe to make sure pets created in Rescue that do not exist in Petfinder will not delete when the sync/cron is run.

If you wish to archive “adopted” pets, you’ll need to manually edit those pet posts and add a category of “adopted” (or whatever you decide). This will remove the animal from the Petfinder sync, leaving them on your Rescue site. You can then link to the category archive of “adopted” or your given category. Does this answer your question?

Please let me know if you need anything else.

Thanks,

Bryan – DC Staff

Is there an example to show what a page looks like that has integrated with Pet Finder?

bryanfarris

bryanfarris Author Team

Hi there,

This is what the pet pages look like, whether you’ve created it yourself or imported through Petfinder: http://themes.designcrumbs.com/rescue/pet/shorty/

Let me know if you have any other questions.

Thanks!

Bryan – DC Staff

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