236 comments found.
Compre el tema hace algún tiempo y presenta muchos errores de API Rest y de PHP incompatible con WordPress, solo arroja errores y no hay actualizaciones del tema disponibles, tampoco es compatible con woocommerce, difícil de personalizar y la UX es inaceptable en este tema, no debí comprarlo ya no tengo soporte…
Before buying can i have a demo acc for login and add new property?
Sorry we have no demo access
Do you have documentation or any video of how this template is installed and how it works? And what requirements do I need to configure my hosting?
hello, we have not video , you can find all doc in https://smartdatasoft.com/docs thank you
but there is nothing
You have an email to show you the photo where you can see the page that has no information
If I buy this template, does it come with the documentation to install in WordPress?
Do you need any additional plugin to get all the features of this template?
If you need a template update, how should you do to obtain it?
I want to get my money back. Because these theme is not working correctly. Please help
I had already requested for refund. My purchase code is => 63f805a1-5c8e-4be3-82af-66e24967686b
My friend has bought your theme already and asking me to modify it for their website. I have not got access to your tech support website, so I want to ask my questions here:
- Can we change square feet into square metres?
- How do I remove the agent feature and the listing features with the monetization altogether? We do not need this for the website, all listings done by the 1 owner. Want to remove from the front end and the backend
- How do I remove the add listing and also the sign in button from the header menu?
- Can we set the map pin by address instead of lat/long?
- The gallery lightbox is buggy, can it be fixed? (it appears twice as an overlay – seems like the function is being imitated twice)
- I’m running demo from localhost but getting lots of google maps JS SDK warnings – is there a way to publish google API SDKs from my account? I could not find it yet.
- Can the listing page design be modified? If so, how? I want to change the picture layout above the fold and make it smaller and grid. Include social contact buttons on the sidebar enquiry form.
- Can I assign a property ID number? (for cases where so many properties, need unique ID number to distinguish like an SKU)
- How do I change “amenities” to be “features”
- Can amenities/features have unique icons? (they just appear as ticks now but I want to use unique icon for each type of feature like most RE websites do.
Your documentation is quite poor and also still out of date given the recent changes you have made with the redux and real estate plugin. Are you seriously still supporting this theme or has it ran its course?
Please open ticket in our support system our technical team will reply you
https://support.smartdatasoft.com Thank youDont buy this theme, full of bugs and worst customers service. Security and privacy risks.
If you need technical support you need to extended support pack and open ticket. After 2 years of purchase you are asking technical support that is not acceptable.
Warning: Attempt to read property “ID” on null in /home/zainproperties/public_html/wp-includes/link-template.php on line 394
Warning: Attempt to read property “ID” on null in /home/zainproperties/public_html/wp-includes/link-template.php on line 409
You want me to pay you everytime for any bugs within your theme? These unresolved issues coming since the theme launched and you are playing delay tactics. My first request submitted 2 years ago, then an year ago and everytime you are delaying and sending vague replies.
How do I make changes to the Packages for freelancer submit services? i cant see that option no where
My Ghana currency which is called Cedis is not listed in the setting of the theme. i was asked to extend my support which i did but no one was able to help me. Customer support is not doing well at all. Need this fixed ASAP. Thank you
Hi,
Sorry we were on weekend day off. Now we have added the currency and now they are visible on your site.
Thank you, SmartDataSoft Team
Thank You…....I have a question, let say if i decide to reset my website and reinstall the theme again would i still have the currency in my setting?.
Hello, I would like to know if this theme has the function that when you search in a location and when you finish seeing all the options for the place you get a message similar to: “We found 5 more rentals matching your search near Van Wert, OH” and then those 5 extra options appear, is it possible? thank you so much
Hello Support Team,
When we publish a new property listing and put it under any location or type then these single location/type page doesn’t show “Title”.
Example: https://www.zainproperties.pk/listing_location/lahore/ Result: No property listing selected, it shows title: Location: Lahore
Example: https://www.zainproperties.pk/listings_property/residential-plots/ Result: One property listing selected, The top title disappeared.
Kindly resolve this, big big issue.
Hi
Please open a ticket from this below link we will update the necessary code for this on your site.
Click Here To Create Support Ticket on SmartDataSoft support system
Thank you, SmartDataSoft Team
kindly provide solution here or email me: faisaljamal79@gmail.com
This one really poor coding and long time error
Kindly email me the solution (css code to implement). This issue is pending since the launch of this theme.
Kindly email me the solution (css code to implement). This issue is pending since the launch of this theme.
kindly provide solution here or email me: faisaljamal79@gmail.com
This one really poor coding and long time error
poor service, no reponse. don’t buy this theme
Attempt to read property “ID” on null in /home/zainproperties/public_html/wp-includes/link-template.php on line 393
this error
you showing theme price in the description 29 USD but original price 33 usd..!!!
Essential WP Real Estate plugin error
The REST API encountered an error Performance The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.
When testing the REST API, an error was encountered:
REST API Endpoint: https://www.indiadekho.co.in/wp-json/wp/v2/types/post?context=edit REST API Response: (http_request_failed) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received
An active PHP session was detected Performance A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
Hi,
As the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
how to turn off preloader from website
Hi,
<pPlease set that from the theme options https://prnt.sc/0fcXUFs33wzQ.Thank you, SmartDataSoft Team
link not working
how to disable lazy load
please follow this article for that https://www.wpbeginner.com/wp-tutorials/how-to-properly-disable-lazy-load-in-wordpress/
The listing uses Sqft as size measurement. The standard in our country is m2 .Could You Please advise me how i can change that?
Is there a way to highlight the properties marked as SOLD another way? Right now, its difficult to notice. Maybe some sort of ribbon over thumbnail or highlighting SOLD properties better? Thanks
Hello,
Does the theme allow me to add the property listing page’s as part of a subscription/paywall? I.e. anyone who searches for properties on the platform will have to pay before they can view any properties.
can i be able to add a functionality probably a plugin that notifies upon a booking and how?
Hello Author, I’ve been trying to change site, header colour from blue to my red/wine colour, but working. where can i have this done?
Hi,
You can change the color from the theme options https://prnt.sc/n4VUiwPUW57T
Thank you, SmartDataSoft Team
but pages header colour not fix with that
https://instarlt.com/amangill/Hi,
Thank you for pointing it out and as the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
the design is nice however NOT customizable. I am requesting a refund.
Hi,
We apologize for any inconvenience you may have experienced with the customization of the design. Our theme is designed to be highly customizable, and we provide extensive documentation and support to assist our customers in achieving their desired customization. We encourage you to reach out to our support team with specific details about the customization issues you are facing, as we are confident we can help resolve them. We value your satisfaction and would like to ensure that you have a positive experience with our product. Refunds are typically provided in accordance with Envato refund policy, which can be found on Envato website.
Thank you, SmartDataSoft Team
Greetings! The basic functionality such as changing the size area from sq. foot to sq. meters is NOT available built-in the theme itself however the suggested solution to install a 3rd party plugin is unfortunately not acceptable by our long time client.
You refund is approved
Thank you! Looking forward to do business with you again in the future.
Hello it has been 11-12 days and the approved refund has not yet received. Kindly release as soon as possible for my client
Done
