23 comments found.
If I buy the theme, it comes with the photos as seen in the preview and the use license is forever. The support does not interest me as long as there are no errors on your part, you can clarify my doubts, it is the first time that I will buy a theme
Hi,
We are sorry to tell you that we don’t provide the images with the license you have to use your own images for that. Because images can be licensed for one user.
Thank you, SmartDataSoft Team
When opening the site, I always get “HTTP ERROR 500” first. After refreshing the page (F5), only then will the page be partially loaded. I have to refresh the page again. After 3 times the whole site will be shown. Frustrating.
Hi,
This is a very unknown issue as we never faced this issue before Please open support ticket via below link.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
hello, we are using this theme in my client. But There is an error like this in the header section, we have a license
Notice: Undefined offset: 268 in /home/redfigur/tugrakutu.com/wp-includes/nav-menu-template.php on line 210
Please open ticket in our support system with your license code. If licence is valid our team will check. The error location comes from WordPress
Hello Team,
When I import the demo, the Images not showing and display a notice. Please check my ticket > https://support.smartdatasoft.com/ticket/details/20003.html
Let me know if you have any questions.
Thanks.
Hi, We have replied your ticket. Please check it. Thank you
Thanks for the reply. Please check again my reply as well.
I have purchased theme, please help on this part :- how to remove “Demo” icon from footer
Actually this is a demo image so you have to change the image to your image from using the elementor editor https://prnt.sc/xkpcreZAkKzt you will find the template to edit from the saved templates. https://prnt.sc/b-ATMbyKKv_f
Thank you Mr. Asif. Next query – on header section Meun is not appearing on Desktop, its showing like mobile Menu… Please tell me about the same. here is the link https://prnt.sc/DaNVrrHzP1KA
Hi,
This is a very unknown issue as we never faced this issue before.
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
Thank you Mr. Asif for replied. How to stick header section (logo + Menu items) when page goes down.
There price list Box Section.. This also can you include it?
There is no Gallary option, can you inlcude Gallary menu -> Photo and Videos in sub menu… ..
Hello, thank you for your suggestions. We include what need to this theme. You can achieve your custom requirements with free plugin firm WordPress Thank you
Hi, I really like this template, but I have a question, what do you mean the template is not high resolution?
Will it look bad on some computers or mobile devices?
It means when you upload two image one is for regular another is for imac retina. We give option for all image , not for retina. It looks good in all device you can check. Thank you
Hi, I just purchased this theme, and when I tried to upload the demo content I got some errors, and now there seems to be some errors with the images on the page, I tried again, and still didn’t work.
http://mapleleafphysio.com/wp-content/uploads/2022/08/8-3-2022-8-40-14-AM.jpg http://mapleleafphysio.com/wp-content/uploads/2022/08/8-3-2022-8-41-39-AM.jpgPlease advise.
Please open ticket in our support system our technical team will investigate the issus It looks the import is not done correctly.is your post max size 32mb,memory limit 256mb and execution time 300s min
could you please host the site for us in Godaddy. I will provide the details
Sorry we do not recommend any one godaddy
Hello ( again 
) I have the sub-menu fly out to the left instead of the right how to fix that?
Hi,
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, Asif Mahmud, SmartDataSoft Support Team
Hi there, how can I change the text in the standard header „Call us anytime“ and „Write a mail“? Thanks!
Hi,
You can use loco translate plugin to translate/change these texts.
Plugin Link: https://wordpress.org/plugins/loco-translate/
Plugin Tutorial: https://youtu.be/ZKAWYF7rlmo
Thank you, SmartDataSoft Team
nvm, found it
Please follow our documentation, you will find how to import demos Thank you
I opened a ticket, please respond as soon as you can. Thanks
Hi, i just replied that ticket please check that. Thank you, SmartDataSoft Team
Hello, how do i change “Call us anytime” “Write a mail” ? I need to trasnlate it. Thank you 
Hi, You can use loco translate plugin to change these texts.
Plugin Link: https://wordpress.org/plugins/loco-translate/
Plugin Tutorial: https://youtu.be/ZKAWYF7rlmo
Thank You
SmartDataSoft Team
Tremendous Work, GLWS
Do you have any plan to include WooCommerce with your theme? If yes, let me know, we have an awesome free WooCommerce Variation swatches plugin that is powering around 200k+ websites.
Here is the link to our plugin: https://wordpress.org/plugins/woo-variation-swatches/
We’ll make my plugin compatible with your theme and add your theme to our theme compatibility list.
Looking forward to hearing from you soon.
Good luck!
Congratulation, Best of Luck With Sales❤️
Congratulations…Nice work.. GLWS
NIce template, clean
It is possible to use mega menu, and long main menu in headers (8 tabs)?
Hi, Would you please open a ticket again on our support in support.smartdatasoft.com. Sorry for the inconveniences.
