tvlgiao

tvlgiao supports this item

Supported

46 comments found.

Why is the following .css file returning 403 forbidden? File at question: http://egiftsender.com/skin/frontend/default/galagiftshop/css/theme.css.php

trying to add CDN

my web site also not working something to do with the theme.css.php URL www.egiftsender.com

Hi,

You can mail your problem to support@galathemes.com . We will help you check it.

Hi, i have submited a tickets since 2 days ago for a installation with sample data ( stated clearly, new installation with sample data loaded).. after few exchanges, your team still did not understand my requirements… Finally someone email me for my cpanel info which i gave 6 hours ago… still nothing is being done yet… can we move things a little faster in here? My ticket is #3449051118 . Btw, your phone number on website is not working, ringing but no one answering….

Hi,

I am sorry for delay. Our working time is 8:00 – 17:00, Monday to Saturday GMT+8. Your question will be answered within 24 working hours from the last email you sent to us. We will check and reply asap.

Hello, I want to edit categories in top menu Like this http://i.imgur.com/qTCnDJq.jpg

Hi,

You can edit it in mega menu : GalaThemes > EM Menu Manager

There is no option EM Menu.. Should I need to update theme?

Hi,

Do you upload extension mega menu ? If you don’t upload extension , you can find package extension mega menu in package download on themeforest and upload it.

Hi, this theme looks great and is exactly what i need… however… my logo wouldn’t fit as it’s a lot bigger and i don’t want the Register/Login options to appear on Search bar. Is there any options in the settings to change this or would i need to hire a developer to change for me? Also, could you tell me what slider this theme is using? Is it banner7? Very interested in the theme. Thanks

Hi,

If you want edit header , it will need custom code . We have provider custom service . And slideshow is use Slider Revolution .

HI,i purchased this theme almost 6 months ago,and now I noticed that in the mobile version the mega menu navigation is residing in the middle of the page can u able to help me to fix it at the top,exactly like just over the slider?

Dear Sir Please Open a ticket at http://www.codespotsupport.com/magento/open.php ( Remember enter your purchase code, ftp and magento admin info.) And then, tell me what your ticket ID , We will help you asap.

Not able to preview the theme. http://demo.galathemes.com/gala-giftshop/index.php?___store=black_eng Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Hello,

We have restart and now it is working well.

by
by
by
by
by
by