Hey I have so many problems with your template one thing it looks stupid on the Mobil devices. second problem any product does not work when customers click on it. I think I need the update for the 22.214.171.124
Please let me know if I can get this update or Please provide me with a refund. I’m tired already. I load and upload many times the two version included on the package. and they have problems they need to be install with the version of presta at that time of release. and it does not work I need the update for the 126.96.36.199
Thank you or do I have to file a charge back on my C. C
Please send your problems and website informations to email@example.com, we will support to you.
P/S: Please do not spam comment! Thanks!
I contact customer support and they told me about another them version that is not available here on them forest. they claim to have a compatible version of prestashop 188.8.131.52 and what they ofer here is Software Version Prestashop 1.5.6, Prestashop 1.5.5, Prestashop 1.5.4, Prestashop 1.5.3
None of theme is compatible with Prestashop 184.108.40.206 they have 1.5.6. NOT COMPATIBLE WHIT 220.127.116.11 Hope to get the download or else I need to get a refund the problems are on the Mobil devices. customers are trying to log in or create a account and is not responsive is not letting the customer even to type on the user name or password to log in. Please help all I need is the latest version to have my site work perfect.
Need some help, please.
Is it possible to change the color of the menu when the mouse is on top?
the color is light blue …..
The theme supports Brazilian language?
Yes, we can change the color of the menu for you.
And this theme supports Brazilian language, but some text need translate by tranlator in admin panel.
After purchasing this theme, please send your request to firstname.lastname@example.org, we will custom to you.
The purchase is already made.
Soon be in touch.
I just sent an email.
I await response.
I contact customer support and they told me about another them version that is not available here on them forest. they claim to have a compatible version of prestashop 18.104.22.168 and what they ofer here is
Software Version Prestashop 1.5.6, Prestashop 1.5.5, Prestashop 1.5.4, Prestashop 1.5.3
None of theme is compatible with Prestashop 22.214.171.124 they have 1.5.6. NOT COMPATIBLE WHIT 126.96.36.199
Hope to get the download or else I need to get a refund the problems are on the Mobil devices. customers are trying to log in or create a account and is not responsive is not letting the customer even to type on the user name or password to log in. Please help all I need is the latest version to have my site work perfect.
Sorry, there is a confusion about the version of prestashop, no version 188.8.131.52.
Please redownload package, we have updated the package for prestashop 184.108.40.206.
If you need package for older version, please contact to email@example.com, we will give to you.
About problem of Mobile devices, our support team will reply to you.
No your version 1.5.6. is not 220.127.116.11 I try what you supply and the them does not work When customer try to check out there is no link to the check out process even the permanent links dont take u to the correct pat fro instance contact us. the theme is ot compatible you have to supply the version for 18.104.22.168 this is what every one needs or else can I get a Refund I work a lot to customize my site and your theme is not reliable please supply the latest version 22.214.171.124 or else I need to claim a charge back to my C.C payment. Please help that’s all I request
Our package is prestashop 126.96.36.199, do you see boutiques-full-package_188.8.131.52_r282.zip and boutiques-theme_184.108.40.206_r282.zip?, please check again.
For any bugs and errors, please send a screenshot to firstname.lastname@example.org. Or give me your host informations, we will install site for you.
If you are not satisfied, contact to themeforest to be refunded, we don’t own authority to make refund on themeforest.
Hello, I have a problem with the template. On the product page Product image and description appears below the end of the page. I’m using the 1.5.4 version of prestashop. I await your prompt response. Thank you.
Please send your issues and website informations to email@example.com, we will fix it for you on tommorow morning(GMT+8).
I am having a problem on figure it out how to add quantities for each product. I disable multistore feature, disable the stock management, but I am still not able to just simply add quantity? Please help!
I think you need to learn more about product in prestashop framework.
It here: http://doc.prestashop.com/display/PS15/Adding+Products+and+Product+Categories and http://doc.prestashop.com/display/PS15/Adding+Products+and+Product+Categories#AddingProductsandProductCategories-ManagingProductQuantities
Hope it can help you. Regards,
It does not show that screen at all for specifying the quantities manually.
I have been using prestashop since 1.3 version; it has been always user friendly. I can send you the screenshot man!
Ok, please send your issues and some screenshot to firstname.lastname@example.org, we will reply to you on the next Monday(GMT+8).
I have emailed to you regarding faulty theme display on my website . exgirlfriend.com.my but i still get no response.
Can u help to look into the issue please..
We not found your ticket. Please tell me your email address, or contact again to email@example.com.
Yes i have resend the email via firstname.lastname@example.org and the title of email is “Fautly Theme Display”
We can’t find your ticket, but our support team will contact to your email on tomorrow(GMT+8)
i have resend again last week and still no reply. i purchased this template a month ago and its not working at all with all corrupted script, and its difficult to get support to resolve the issue.. i dont have a ticket # coz i send from my email but no response..
I’m sorry, we can’t find your ticket from email@example.com. Our support team send a message to firstname.lastname@example.org, you can reply to it.
that is wrong email address. it is email@example.com and still did not get any response from anyone yet. Give me the link to open a ticket here pls
This is link to open ticket: http://www.codespotsupport.com/others/
Do you provide installation services of this theme?
Yes, free install same demo site. After purchasing this theme, please send installation request to firstname.lastname@example.org.
How much time would it take you to install the theme?
About 8 hours, as soon as available.
Can the checkout page be modified?
Please explain us by contact to email@example.com, our technical team will support for you.
Do you have this theme for magento or opencart as well?
Sorry man, no version magento or opencart for this theme.
My Ticket ID 6162645860. Please ask someone to respond at the earliest.
The theme is not appropriate as shown in the demo after i installed it on my website. I have opened Ticket ID 8199143443. Please respond to it at the earliest.
Today is 1/1/2014, we do not work. We will reply to you as soon as possible.
I am very annoyed as the theme is not getting installed properly.
When will u respond to my ticket ?
Our support team will reply to you on tomorrow(GMT+8). Thank you!
Please make sure that the installation happens tomorrow. Its a very kind request to you.
Please get my theme installed and update my ticket.
Will you please get the ticket ID 8199143443 updated. Its already very long that I am waiting for a reply. This is turning out to be my most pathetic purchase on themeforest. The theme is completely opposite to what you have shown in the demo website. I purchased the theme despite reading negative comments about the theme. I want you to fix the issue highlighted in the ticket by today by any means as the installation of this theme at the earliest is VERY NECESSARY for me.
Looking for a positive response from you at the earliest.
Our support team will check and reply to you.
Issues are arising One after the other. I am not at all satisfied with the theme. I have opened another Ticket #1614440952.
Please ask someone to revert at the earliest.
Our technical team will suopprt for you as soon as possible.
P/S: Our working hour is from 8:00AM to 5:00PM GMT+8.
Can u please get that done at the earliest? The time I am writing this message is your working hour. Please get it done at the earliest.
Please get the matter rectified.
I can make the smallest slide?
Yes, you can config slideshow not full wide.
Is there a way to obtain the HTML template version since we are trying to implement your design into our own e-business solution?
Sorry, we do not have HTML template version.
Hi, is this theme compatible with stable prestashop version 220.127.116.11?
We will update this theme for prestashop 18.104.22.168 as soon as possible .
could you help me please to solve a problem with cs slider module?
Actually, when english language is enabled, all the .png files are viewed correctly without background.
When I set different language for my shop, .png images are not shown or when modified, they are showed with black backround.
Can you help me how to manage it?
Please send your website admin panel account to firstname.lastname@example.org, we will check and fix it for you.
Dear fellow customers,
Please be informed that our office will be closed from January 27th 2014 to February 5th 2014 for Lunar New Year Holiday. During this time, our support will be longer than normal working day. You can contact our customer support department, but some your issues will be solved after February 5th 2014.
We will resume to Normal Operation on February 6th 2014. Thank you for your kind attention and wish you a Happy Lunar New Year!
I see blog menu to your theme bu no blog functionality. Do you provide some blog plugin with your template?
We can provide a blog plugin for you, but you need add style for it. You can aslo request to us, we will add style for you, but maybe you need pay some fee.
Hi, I am having an issue in featured products.
The second row shows a margin in the left side. Look in http://spaingourmetfood.com/index.php
Please let me know how to solve it.
Sorry the website was in Maintenance mode, now is available to check the problem.
Are you sure this is Boutique template? If yes, please send website information to email@example.com, we will fix it for you. If no, please contact to template’s author.
Ohhh sorry man. I bought too many themes and I put the post in the wrong place. Sorry
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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