tvlgiao

tvlgiao does not currently provide support for this item.

138 comments found.

Hi Man,

I want to update to the version Prestashop 1.6.

Please How to?

Thanks.

Hi man,

I’m not sure you can upgrade your site to Prestashop 1.6. Please send your issues and website info to support@presthemes.com, our support team will check it for you.

Regards

Hi tvlgiao, I’d like to buy your theme… but is it compatible with prestashop 1.6.0.x? naoufal82 asked this but you answered “not sure” but in the technical description I can see “yes”. Many thanks

Hi man,

This theme is compatible with prestashop 1.6.0.x.

Regards

Tell me where you can download the latest update?

Hi man,

Please go to Downloads page http://themeforest.net/downloads, find this item and download it.

Please note: backup your site before upgrading theme.

Regards

i posted ticket your supoort center a hour ago. i hope you will solve my problems.

Hi man,

Sorry, maybe your email is lost. please tell me your email address or ticket ID. I will check it.

Regards

ticket id : 6415311252 . thank you we need quick help but after three days not fix at the moment.

guys are you real or joke ? my ticket answer looks like first time trying prestashop. and theme not yours . realy ?

Great design! I like the header icons very much. How many icons are there in this template? May I have the link which the icons list and I could know if there is I need. Thank you.

Hi man,

You can create and upload new icon for menu.

After purchase this theme, if you have any problem, you can contact to support@presthemes.com, we will help you.

Regards

Great Theme, but service slow (it will be the time zone), but I can not see me answer the next day. anyway, how do I appear in alphabet order menu items?

Hi man,

Sorry for the delay, we are having a Tet Holiday. We try to check and reply to you as soon as possible.

We need some changes on source code to showing menu items by alphabet. Please try to sort it by position in admin panel. If not, please send your issues to support@presthemes.com, we will make a change for you after Tet Holiday.

Best Regards

Nothing to do. I try to sort it by position in admin panel, but nothing changes.

Hi,

Please send your issues and website admin account to support@presthemes.com, we will help you.

Regards

Working now with this theme for a couple of days and I have to say it is great, as well as support. Guys helps after purchase a lot. I warmly recommend to buy their themes. Best Regards.

Thank you for your compliment! :)

Is the any chance to get this theme for Abantecart?

Hi man,

Sorry, this theme is not compatible with Abantecart.

Regards

Hello,

Over the past few weeks we have been working on setting up the BestChoice template we purchased through ThemeForest.net. We are very happy with the way it has turned out, but there are a few issues we would like to address. i sent an email to support@eggthemes.com but haven’t receiveda response yet. Please give me a better way to contact you.

Thank you in advance.

Steve

Hi man,

Our working hour is from 8:00AM to 5:00PM GMT+8.

If you have not received a response, please open a new ticket here http://www.codespotsupport.com/others/, our support team will respond you within 24 working hours.

Regards

Hi, I have send you a comment in Ticket Support. check it pls.

Hi man,

If you have not received an answer from the support staff, you can send me the ticket ID.

Best Regards

Hi Supporter,

I am trying bestchoice theme using localhost prestashop. After change the theme, the sub category is appearing on the top header menu laying vertically causing layout misalignment issue. please advice how can i solve this problem. I have sent the screen shot to your email at support@presthemes.com .

Hi Supporter, Please refer to the screen shot at http://postimg.org/image/jt5nlpt4v/ . I am trying bestchoice theme using localhost prestashop. After change the theme, the sub category is appear on the top header menu laying vertically. please advice how can i solve this problem.

Hi wyewphun,

Our staff will check and reply to you on the ticket system.

Regards

Can you advice how to setup the Best Sellars, Featured, and On Sale at the home page?

After i re-import the category structure, the featured images at CS Block categories popular does not appear anymore. how to resolve it?. thanks! http://postimg.org/image/fb453vdr7/

Hi wyewphun,

I’m not sure about this problem. Please try to clear the smarty cache on admin panel.

If it does not work, please open a ticket here http://codespotsupport.com/others/ Send us your issues and website admin panel. Our support team will help you.

Regards

Hi, have you news about the upgrade PS to ver 1.6.1.x with your theme?

Hi,

Sorry, we can not upgrade this theme to Prestashop 1.6.1. Its core is not the same.

Regards

i have sent a question to your email. Btw, may i know which prestashop version is the best compatible with this eggtheme?

Hi wyewphun,

This theme is compatible with Prestashop 1.6.0.11

If you need more help, please open a ticket here http://codespotsupport.com/others/ Our support team will help you

Regards

Hi , I have sent two question to your email. please help. thanks

I have revert back to prestashop, can you advice the solution for issue 1) some category images do not appear at block categories popular issue 2)Cannot edit caption at csslider at dedicated computer issue 3)For the table discount pricing , the backend imported discount figure is not same as the frontend , my data looks no issue. Can you help to resolve?

I have revise the issue i am facing, please refer to my email. thanks

Hi wyewphun,

Out staff will try to reply to you ASAP.

Regards

Hi here. Found problem with theme – CS Products Filter (cshometab) module doesnt work on mobile divices :/ You cant click on any of items. Maybe somebody can help with it? Thank you

Hi,

Thanks for contacting us, please open new ticket at here: http://codespotsupport.com/others/ and give us informations about your site. Our support team will check and help you.

Best Regards, Pham Thi Xuyen (skype: xuyenkm07)

by
by
by
by
by
by