tvlgiao supports this item


46 comments found.

I did by opening a ticket.. AGAIN, AGAIN….Do not ask for the FTP and Admin Pass to the back-end for every issue….........

LEGALLY WE ARE NOT ALLOWED TO DO THAT. Tell us where the problem is and where to fix it on the code, as any other support. We are capable to do that. We have to log every changes made, for future upgrades of versions and security purpose.

Hi man,

Ok, we will check and send you update files as soon as possible.


Thank you very much for your support, it is working absolutely to perfection!

I want to sell jewelry online in 1 website, which license should I buy (Regular or Extended)? What eCommerce can you support?

Hi man

You can purchase Regular license.

This is Prestashop platform, you can learn about Prestashop before purchase this theme.


Hi Support ,

We have purchased a Responsive Prestashop Theme – WatchStore from your website from our registered account named cannoneye. Given below is the login credentials of our account.

We are facing issue in cs Quick view module in homepage of website In featured products section of homepage, whenever anyone clicks on quick view of product, then error “There is 1 error Product not found” appears.

We faced similar issue earlier as well and your team solved the issue but now this problem encountered again. Please refer to attached snapshot and kindly solve this issue. Thanks a lot for your kind cooperation.

Account details

Name :rajeev jaggi Company name :- Cannon eye Registered Email

Thanks & Regards, Sanjay kumar


Thanks for contacting us.

Please open a new ticket here give us information about your site as admin and ftp account. Our Support Team will check and help you.


How can I add left column on the home page of this site? or there is no support of left column on home page in this template?

Please check my reply on email, and kindly look into this…


Our support team did reply in the ticket Ticket #1247848333, please check it and reply for us again.


this product is dead please reply to me and refund me. i’m i took time but i can’t use this theme it doesn’t support all the responsive design.

please please refund