tvlgiao

tvlgiao supports this item

Supported

154 comments found.

Hallo, i install theme but i can’t install theme plugin…(URL doesn’t found) why?

Hi,

thanks for your feedback,

Please give us link to your site + admin account via xuyen.pham@codespot.vn we will check and help you.

Regards,

PhamThi Xuyen(skype: xuyenkm07)

how do you remove the rotating product thumbnails function?

Hi DanielDevlin,

Please give us link to your site and screenshot for the rotating product thumbnails that you want to remove then i can check and help you.

You can give me url of your site at here or you can give me via my email: xuyen.pham@codespot.vn

Regards,

How can i make a mega menu? does exist an user manual?

Hi,

When do you plan to release an update WineStoreTheme to stick to Woocommerce which is now running 2.6.3 version?

THX

Hi qwebbeheer,

thanks for contacting us,

we will update the latest package to themeforest on this week. please wait for us.

Regards, Pham Thi Xuyen skype: xuyenkm07

Can this theme be customized in 100% from the Admin Dashboard? Or it has limited Admin Privileges and Modules only available to the creators?

Hi lmanzanillo ,

Thanks for interesting our themes,

yes, when you buy this theme you can get all source code and plugin the same with demo site. about customized in 100% from the Admin Dashboard – I don’t know about 100% that you said but i can say that – this theme support Theme Option, you can custom layout, color, font, megamenu … in admin of this theme.

Regards, Pham Thi Xuyen

This question is directly referring to the ability of finding on the Back-End all the features and modules of your Front-End Web Theme. Some developers on this site are selling different e-commerce themes with front-end design features not supported on the back-end or even present on the product download. This is the essence of my question.

Hi lmanzanillo,

Don’t worry for about that, you can get all source code + data and plugins the same with demo site. you can config shortcode and other options in admin of this theme easily.

Regards,

Hi, we are trying to create a child theme based on this theme, but it completely destroys the site’s layout. Are child themes supported? In addition, your theme uses @imports in the styles, which are no longer recommended. Are you considering updating this and creating a wp4.6 compatible theme?

In addition, I suggest you run your stylesheet.css through a preprocessor because it has a few syntax errors in it.

Also, the feedburner widget should use https for the form post target and popup.

Hello, two questions:

1) when a page is loading, you can see the font changing: before is somenthing like “times new romans” and 2 seconds later it change in the font than i choose. How is possible to fix it?

2) if you try to click on a page from menu, the title and the background of this page in the menu become black. How is possible to fix it?

Thank you

i have another problem: up-sells and cross-sell products doesn’t work.

Has anyone successfully installed this theme? Please, anyone, let me know, I can’t get the author to provide meaningful Support.

Hi,

Did you open ticket support? if yes, please note for me your ticket id. if no, please give me information about your site via my email xuyen.pham@codespot.vn I will check and help you. or you can contact with me via skype: xuyenkm07

Regards,

Hi tvlgiao, yes, I do have an open ticket, and I had received three different solutions to the same issue without successful conclusion. I will appreciated a lot if you get involved on this.

I supported you via skype. regards,

Hey, I have currently an unsolved Issue with the ticket number #1113130664 The last contact I had with your assistant was on the 31st of August, which is very unusual. Could you please find out what the problem is?

Ok,

Thanks for your feedback, I will notify to support team, they will check and help you asap.

Regards,

Hey Guys, I have an open ticket (#1113130664) but I am not getting an answer. Again! Are there any problems? Normally you respond within 24 hrs. but this time it is taking a lot of time. Can you tell me, why with your theme WooCommerce translations are not possible to install? I need to run the German WooCommerce, but some Sections are not translated, like for example ‘add to cart’ , ‘Checkout’ also several other sections on the product page and in the checkout section. I need help on that one! Would be nice if you could help me solve this problem. Is there a seperate language file you use for your theme??? Also the Stock Quantities are displayed wrong. If there are 4 products available it shows to me as 4.0000000 . Why is that?

Hope to get some help …

best regards,

Antonio

Hey there, i wanted to ask, if it is possible to get a refund for this theme. I was using it quite a while, but bugs kept piling up and your support theme did not provide me with any useful help. Sadly I am not satisified at all with this theme. I hope we can arrange some way to manage a refund.

best regards,

Antonio

Hi I was going through the document, I didn’t find any place to change the number of products per row on the shop page. And other than the shop page, if I want to show add to cart button on the products is possible?

Thanks for the support

gosrl

gosrl Purchased

Hello, I’m trying to connect my store using Vineyard theme with Mailchimp.

I’m trying to connect the store with mailchimp, in order to enable dynamic product reccomendation. Mailchimp is sourcing the following image for each product: http://prntscr.com/davofr

Which you can see in real size here: http://www.fratellimazza.it/wp-content/uploads/2016/11/fratelli-mazza-christmas-pack-note-d-arancia-1-940x198.jpg

So it’s a 940×918 pixel image. The question is: where do the template set the size of that image? I need to have a non-cropped thumb.

Thank you Antonio

Dear sir,

Thanks for contacting us,

We so sorry for you that, this is code default of woocommerce, the system will auto resize the image on admin thumnail. but it is not afect to image of your product, you can view this product in front end. http://www.fratellimazza.it/prodotto/note-darancia/ the image still shows normal.

Regards,

babdoua

babdoua Purchased

Hello, I have a problem, my mega menu does not display well according to the size of the internet window! What can I do ? thank you very much !

by
by
by
by
by
by