170 comments found.
Pre-Sale Question: The food menu pop-up window currently displays ingredients of food or drinks. is there any way to add a “Add to Cart” button to the pop-up menu? SEE Link…https://vip-restaurant.demo.vamtam.com/menu/
Thank you for your interest in our themes! This won’t be possible without code. VamTam
Header Cart Icon not working properly.
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, I bought your theme years ago. However, I am unable to update the VamTam Elements plugin. No update appears in plugins. Currently, I have version 2.0.4 of VamTam Elements.
I have to update my website to PHP 8.0 for security, but the version of your plugin gives an error. How can I update your plugin?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
What is the code for this page? I deleted it and I need to do same page.
https://vip-restaurant.vamtam.com/menu-gallery/Hello, before I buy the theme. What is the future of updates? Your last update is June 9, 2022. Thank you for your reply.
Hi there, we update the theme only when there is a need for it.We make sure the theme is compatible with the latest WP version. Regards: VamTam
Děkuji za odpověď.
Hi, I have bought theme… how can I activate foodPress?
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, Is there any demo login option to see backend bcs I want to put two prices, different currency in the menu
one more question to be sure before I buy the theme 
Is there option for the menu to have on the mobile version without images (menu expressive)
Thank you for your interest in our themes! 1. We don’t have a Demo Server but we have money back guarantee which serves the same purpose. 2. No there isn’t such option. Regards: VamTam
Hello,
I purchased this theme before and now I have a new client who is interested, mainly because of the menu display and FoodPress plugin.
I noticed on FoodPress site that this plugin seems to be abandoned. Even the demo site is crashing and the plugin is compatible with old versions of WooCommerce and WordPress.
If I purchase this theme for the new project, will FoodPress plugin work?
Many thanks!
Hi there, indeed the plugin is abandoned. We support it now so there is no problem using this theme.
Thanks so much! VamTam
Hi! Thanks for this awesome theme! In describtion it says “100% WPML compatible.”, but does it support RTL for Hebrew language?
Hi there, the theme is not RTL ready at all. Regards: VamTam
Style of home page crash after updating Jetpack to version higher than 10.7
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I installed but just step 1 working others didnt work. I entered the licence key but nothing happening…and I also I need to install pages.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I did it ticket but nobody touched and I sent also WP user name and password… Author (coders) just taking money not supporting well…This is not professional position…
74592 ticket number you taken money and dont given support… I installed 500 wp why didnt work well??? and if you dont fixing pls back money…
74592 ticket number fix it pls otherwise send my money back…I cant wait you to much.
I am really sorry for your experience. What is your ticket number. Please note that the reply may take up to 24 hours during weekdays and up to 36 hours during weekends. Regards: VamTam
74592
Hi there, your last reply is empty.
is that possible? I put ticket number like this #74592
As far as I can see my colleague have replied.
your colleague replied not enough I dont know whats going on I installed all puligins but not the same pages with yours… why I bought this…and why do you replying tickets very late… I sent everything you…still there is problems your theme and may I buy also WPbakery?? codecanyon??
I dont know what I paid for it…no slider, no codecanyon, no wpbakery…just new editor…and some pictures already wont use them…
And your editor doesnt working well. pls cancel the order and money back.
ok. lets see that my customer wants this theme working well.. can you put it my download page again and I will send you for install what you need
Hi there, I don’t understand what you need. Please elaborate. As far as I can see, the refund has been processed. Regards: VamTam
I have made this website with your theme: https://lobbylounge.gr/ Sudently all those ’’archive’’ ’’categories’’ ’’comment’’ tabs apeared. How can i remove them?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi,
I have a new client who has come to me with your theme as their website, however it hasn’t been looked after since it was originally built and is sitting on version 8 with WP Bakery as the page builder.
I would like to update the site and keep it maintain, if I was to update to the latest version you have which appears to be 18 – is this going to still work with WP Bakery as I read it has its own page builder now?
Did version 8 come with WP Bakery as the page builder?
How old is version 8?
Thanks
thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
No worries, I have just done that, so hope to hear from you soon
I have had no response from my ticket that I submitted 2 days ago now?
What is your ticket number?
73685
my bad, I have just found a response in my junk folder in my emails, taking a look now!
Hi! Thanks for your job, this theme is very nice. I have only one question, about the “Menu items”. I installed WPML, everything is already translated, just I can’t find how to translate the added menu items. Thanks!
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, I’ve a problem with logo in the header. When I see my website on smartphone, logo is stretched. Can you help me please? I’ve got your great theme since many years but I never had problems and I ask you if it’s possible to solve the problem without renew support. Many thanks.
dolceriasapone.it is the url Thanks
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Thanks, I opened a ticket with credentials information. Thanks so much.
Hi, I am looking to buy the Shop theme, before I buy I would just like to know, is it possible to set delivery time slots with this theme?
Hi there, this is not possible without custom code. Regards: VamTam
Thank you for getting back to me so quick! I have found a couple of WooCommerce Delivery slot plugins. would these not work with the theme?
Hi there, most of the plugins work our of the box. However we can’t guarantee they will work with the theme and we don’t support them. So if you face an issue with them you will be on your own. Regards: VamTam
Hi i have now purchased and I am struggling with the installation and changing the theme to what I would like is there any guides or help i can get? Thanks
Also it says there is HD video tutorials that are available, where can i find these?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
How can I add tripadvisor icon in the top bar?
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello. I’ve requested for support, ticket #68582. Please answer…
Hi there, as far as I can see my colleagues have replied. Thanks VamTam
Pre sale question: Is the theme accessible for disabled users? Has it been tested for and does it comply with WCAG standards?
Hi there, sorry the theme doesn’t comply. Regards: VamTam
I’ve always loved the look of this theme so now that it’s time to update my website I have some Pre-Sales Questions:
1: Is there an available changelog? I couldn’t find one for this theme at https://vamtam.com/changelog/
2: This theme was launched in 2016. Do you plan to continue supporting this theme?
3: Is this theme PHP 8 ready?
4a: How well does this theme work with Elementor? 4b: Do you plan on realising any new demos that are built with Elementor like other popular and older theme devs are doing?
Thanks in advance and I apologise for all the questions
Thank you for your interest in our themes!
1. The theme is VIP Restaurant – the last one 2. We have themes released 2013 that we still support. 3. Yes, it is. 4. We support Elementor but the demo content is built with the VamTam builder and can’t be edited with Elementor. We don’t plan releasing demos based on Elementor.
Regards: VamTam
Thank you very much for the info.
I’ll get it purchased today 
