190 comments found.
How can I configure the booking in the website? I don’t know how to use the plugin booking.
Thank you
Hello
Thanks a lot for your comment, please first of all renew your support license as it is expired and then submit a ticket at https://webinane.ticksy.com we will answer and solve all the issues you will face during the configuration.
Regards
Hi, your demo keeps giving a 505 error. Can’t check the demo
This is online please check it again. Thanks
I’m having a problem with bridge.paymill.com, it keeps loading and all website is very, very slow. How to disable it? A few days ago I submitted a ticket via webinane.ticksy.com, but no one it responding.
Hello Thanks for contacting us for support. We have responded your ticket now and awaiting for your response. Please reply the ticket so that we can solve your issue. Regards
Hello
Please submit a ticket at https://webinane.ticksy.com and we will give you a solution of it.
Thanks
Hello, I really like your theme and I will like to buy but here are few questions
First, I want to know if this theme comes with Theme Option and it is fully customizable, changing the font and colors.
1. I’m wondering if it’s possible to have separate pages for each branches such that rooms of a particular branch can be showcased?
2. Secondly, how can one include extra-services during booking process?
3. Also does the theme have transparent header?
4. The SPECIAL ROOMS element, can this slides the rooms?
5. Does this theme have Menu element to showcase our kitchen menus and bar prices?
6. In the case that I need a custom payment system, can you help change my codes to plugin to integrate with your theme?
7. Does it come with any Events plugins?
8. Is the Rooms Availability Search editable? I will like to remove some fields like ” With Bathroom and With Kitchen” and add “Select Location”
Hi, I have a problem with the theme. It always calls the bridge.paymill.com script even if I have not activated any payment method. So the site takes a really long time to load. Come to solve?
Thanks a lot for your query, please submit a ticket at https://webinane.ticksy.com and submit your ftp and wp-admin information and we will diagnose and fix this for you. Best Regards
Website is very slow, with our without all the plugins, cache plugins or other solutions suggested. Maybe is the new version of the theme, I don’t know.
Hello
Thanks for contacting us. Please renew your support license and then contact us at our support forum. https://webinane.ticksy.com and we will give you a solution.
Best Regards
Hi, my support actually expired for this product. I just have last 3 issues and can you please help me out?
This is the policy of Themeforest to provide support to the clients who have valid support license so please please renew your license and then submit a ticket at https://webinane.ticksy.com and we will surely solve you issues. Thanks a lot
Where are some news about the new version for WP 5.5?
We will launch the new version of the theme this week. Thanks
I have a problem, after wordpress update (5.5) in the website I can’t see any slider (Layer sliders) and when I modify the page I can’t use the WPBakery page builder. Someone told me the there’s maybe a wrong code from the theme.
Uncaught TypeError: $(...).live is not a function line 173: https://www.anticoforziere.com/wp-content/themes/restinn2/js/script.js?ver=5.5
If correct please tell me how to fix it.
Thank you
jQuery Migrate Helper — Warnings encountered This page generated the following warnings:
https://www.anticoforziere.com/wp-content/themes/restinn2//framework/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://www.anticoforziere.com/wp-content/themes/restinn2//framework/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://www.anticoforziere.com/wp-content/themes/restinn2//framework/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://www.anticoforziere.com/wp-content/themes/restinn2//framework/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://www.anticoforziere.com/wp-content/themes/restinn2//framework/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://www.anticoforziere.com/wp-content/themes/restinn2//framework/vafpress/public/js/vendor/jquery.tipsy.js: jQuery.fn.live() is deprecated https://www.anticoforziere.com/wp-content/plugins/wpml-translation-management/res/js/scripts.js: jQuery.browser is deprecated https://www.anticoforziere.com/wp-content/plugins/wpml-translation-management/res/js/scripts.js: jQuery.browser is deprecatedPlease make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.
Hello
We are working on new version, the new version of WordPress is causing this problem. Please wait for 2 working days and we will give you a new version in which all these issues will be solved.
Best Regards
How can I connect the website to google analytics?
Hello,
Follow this article to connect your site https://chartio.com/learn/marketing-analytics/how-to-add-google-analytics-tracking-to-a-website/
Thanks.
Theme doesn’t work with WP update 5.5, Why? I can’t change anything in Theme options
I have replied you in the previous comment. Thanks
Hi, the website is not mobile optimised, especially the gallery and the menu. Pls check sskhotel.com and guide me
Hello,
Responsive header not working on your site, We wants to check the settings. Kindly send us WP Admin login details of your site at http://webinane.ticksy.com/ so we can check that.
Thanks.
Hi, I have sent the details. Please check, thanks in advance. Also please see that the gallery in Home Page is also not mobile responsive.
Hi, how to make a dropdown feature in the menu? For example, if I place the cursor on a menu item, it must show a dropdown and whatever I choose, that must open.
Hello,
You are using one page menu on your site. In one page menu you can’t create sub menus. If you wants to create drop-down kindly use Main menu on your site.
Thanks.
Hi, I am planning to change the hosting provider. How to migrate?
Hello,
Please follow this article to migrate your site https://help.one.com/hc/en-us/articles/115005585969-Move-your-WordPress-site-to-another-domain
Thanks.
hello, I am having problems with visual composer. There is no front or backend option button and the pages editor appear as standard wp editor. I am using WP 5.4.1 and visual composer 6.1 included in the theme. Any compatibility issue known? is it possible to update to VC 6.2?
Sorry for the problems you are facing. Let us prepare its new version and provide an update to you. We will provide this update in the start of the coming week. Thanks a lot
Thank you very much! is the update already available?
hello
Thanks for your patience, please submit a ticket at https://webinane.ticksy.com and our experts will help you solve this issue and give you an update.
Best Regards
Hi. How to change default “BOOK NOW” label in buttons? Thanks.
And generally speaking is it to change the language?
hello
Thanks for contacting us for support. We have a support forum where technical expert directly answer the queries raise by our dear clients. So please open ticket in the forum https://webinane.ticksy.com Now The button label will be explained well by our experts and you can send the label of your choice which they will change for you. Also they will guide you the procedure to change it next time. Our theme is compatible with WPML and you can change the language by using this plugin. And you need to read about .PO/.MO files creation to change the labels of the theme according to the language to want to change the theme in.
Best Regards.
Hi i have 2 branch can i list 2 branch same on one website? and will it support woocommerce payments?
Thanks for your interest in our product. Yes you can enlist two branches in it. Sorry it doesn’t support Woocommerce but we can integrate the payment gateway of your choice in it. Let me about your thoughts.
Best Regards
if i need my payment gateway ipay88 with your themes , is it chargeable ? or you just apply my api?..
Thanks for your continued interest, we will have to work for almost 5 working days to make this Payment Gateway compatible with this theme. For this reason we will charge some extra bucks. Thanks again.
Hi, pls guide me on how to import the demo data.
From the variants that you offer in a single theme, how to choose the Single Page demo?
Please submit your ticket at https://webinane.ticksy.com and we will guide you about it. The support team will guide you. Thanks
Hi, I just have a small pre-sale question and that is, 1. I just want to build a group hotels website with this theme and is it possible? 2. Can I integrate WooCommerce to enable payments?
Thanks for the answer in advance!
hello
Thanks for your interest in our product, yes it is possible to build hotel group website but the integration of WooCommerce is not given in it. That is possible if you have budget for customization.
Thanks again.
how much do you charge for integrating WooCommerce then?
We will cost you $450 for this task and it will take 10 working days to complete. Thanks
Hi team, is in the latest update 3.6 the possibility to use a sticky header which scroll with the content?
Please wait for the latest version of the theme, which we will launch within 10 days maximum because that will be compatible with the latest versions of WordPress and the latest versions of plugins will also be provided in it as well. Thanks a lot for your patience and cooperation.
Hi webinane, do you have the update so far? We have a php update on 02.03. and afterwards the site will not longer work. So please hurry up with your announced version. Many many thanks!
Finally new version of Restinn is completed and given on themeforest. Please download the new version and install it, we will welcome any suggestion from your end and you will also have any problems we will solve those without requesting renewal of your support license. Thanks a lot
